Rheumatology Dermatology Assoc

★★☆☆☆
  • 5210 Poplar Ave Ste 150

    Memphis, TN 38119

    Map & Directions
  • 901-683-9926

About Rheumatology Dermatology Assoc

Hours
By Appointment

Health & Medical

Health & Medical
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I have not had a bad experience with the staff thus far. I have had 2 appointments and I find the staff to be very nice. Dr. Chapman is all business but that does not make her rude like is indicated above. If you are looking for someone to

3
★★★★★

I have not had a bad experience with the staff thus far. I have had 2 appointments and I find the staff to be very nice. Dr. Chapman is all business but that does not make her rude like is indicated above. If you are looking for someone to

.

My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby ""If you want to hear bells and whistles go to the casino- silence your phones!"" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

0
★☆☆☆☆

My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby ""If you want to hear bells and whistles go to the casino- silence your phones!"" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

.

My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby "If you want to hear bells and whistles go to the casino- silence your phones!" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

1
★☆☆☆☆

My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby "If you want to hear bells and whistles go to the casino- silence your phones!" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

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Different front desk staff every time I come in. All are trained in how to be rude. (I've had receptionists speak for the doctor - actually lecture me on medications!) \r\n\r\nI agree that they make extra appts to collect co-pays-Went in 2 months ago, need a refill and was told to come in again! (at $125.00 a pop) Crazy\r\n\r\nFind a Memphis doctor that cares, this one does not!\r\n

0
★☆☆☆☆

Different front desk staff every time I come in. All are trained in how to be rude. (I've had receptionists speak for the doctor - actually lecture me on medications!) \r\n\r\nI agree that they make extra appts to collect co-pays-Went in 2 months ago, need a refill and was told to come in again! (at $125.00 a pop) Crazy\r\n\r\nFind a Memphis doctor that cares, this one does not!\r\n

.

the office staff is very rude. i am new to the memphis area and on my first visit i got lost and they were not helpful in helping me get there. also, Dr. Woobury came in and typed away on the computer and didn't take the time to hear what I wanted to say. He speaks too fast and doesn't ask if I have any questions. You always have to wait at least an hour before they take you back and even then it takes a while for the doctor to come by. The office manager hung up the phone on me b/c she was ""busy and has work to do.""\r\nThey will charge you to take any lab results or files when you transfer. and they like to make unnecessary appointments to collect copays. DO NOT COME HERE!!

0
★☆☆☆☆

the office staff is very rude. i am new to the memphis area and on my first visit i got lost and they were not helpful in helping me get there. also, Dr. Woobury came in and typed away on the computer and didn't take the time to hear what I wanted to say. He speaks too fast and doesn't ask if I have any questions. You always have to wait at least an hour before they take you back and even then it takes a while for the doctor to come by. The office manager hung up the phone on me b/c she was ""busy and has work to do.""\r\nThey will charge you to take any lab results or files when you transfer. and they like to make unnecessary appointments to collect copays. DO NOT COME HERE!!

.

I was a patient here of Dr Woodbury's until recently. He seems well educated, but he speaks too fast and is hard to understand which I guess is why he gives patients a stack of paper to explaining what to do and what they have. I was tired of waiting a minimum of 4 hours every time I had an appointment. It would have been longer but people who were in front of me would leave because they had been waiting too long. The staff is also very rude and incompetent.\r\n\r\nDo not make an appointment unless you have a full day to spare.

0
★☆☆☆☆

I was a patient here of Dr Woodbury's until recently. He seems well educated, but he speaks too fast and is hard to understand which I guess is why he gives patients a stack of paper to explaining what to do and what they have. I was tired of waiting a minimum of 4 hours every time I had an appointment. It would have been longer but people who were in front of me would leave because they had been waiting too long. The staff is also very rude and incompetent.\r\n\r\nDo not make an appointment unless you have a full day to spare.

Cons: Horrible waiting room time, shady staff

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After waiting 10 days for my lab tests, my PCP determined that I had lupus. After continual attempts to see the referral that my doctor gave me, I was told that I would have to wait another month before I could see Dr. Chapman. (Being that I am a new patient.) My conditions are worsening and I am now trying to find help on my own. I don't care if I have to go back to Texas to see a Doctor. This is ridiculous. It seems that I would have to have a heart attack or stroke before this doctor took my condition seriously. I would not even make the attempt.

0
★☆☆☆☆

After waiting 10 days for my lab tests, my PCP determined that I had lupus. After continual attempts to see the referral that my doctor gave me, I was told that I would have to wait another month before I could see Dr. Chapman. (Being that I am a new patient.) My conditions are worsening and I am now trying to find help on my own. I don't care if I have to go back to Texas to see a Doctor. This is ridiculous. It seems that I would have to have a heart attack or stroke before this doctor took my condition seriously. I would not even make the attempt.

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Where do you go when in 2 minutes you have the same problem with no help!\r\n\r\nJesus do these doctors care!

0
★☆☆☆☆

Where do you go when in 2 minutes you have the same problem with no help!\r\n\r\nJesus do these doctors care!

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I felt like I was being processed without concern for my problems. I even felt like I was being patronized. After one visit, I switched MDs.

0
★☆☆☆☆

I felt like I was being processed without concern for my problems. I even felt like I was being patronized. After one visit, I switched MDs.

Pros: No pros considering other places you can go in memphis

Cons: Inconsiderate and patronizing

 

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