Travel Flex

★★★☆☆

About Travel Flex

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Hotels & Travel

Hotels & Travel
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3.4 5
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TravelFlex is a great place to buy tickets and visas. I first purchased a package to Russia a few years back and had a very pleasant experience. I then came back and purchased a package to Europe a few months back and I??m glad to say that they are still very good at what they do, they are professional and fast. The only problem is that too many people know about them and it seems extremely hard to get hold of them. It most likely because they are located in downtown Seattle and right next to the Russian consulate so they are slammed every time I happen to visit. The location is a gift and a curse. Other than that they are very good at what they do: tickets and visas! I highly recommend them especially if you are in a hurry, they did my Russian visa in 24h, I couldn??t be happier!

4
★★★★☆

TravelFlex is a great place to buy tickets and visas. I first purchased a package to Russia a few years back and had a very pleasant experience. I then came back and purchased a package to Europe a few months back and I??m glad to say that they are still very good at what they do, they are professional and fast. The only problem is that too many people know about them and it seems extremely hard to get hold of them. It most likely because they are located in downtown Seattle and right next to the Russian consulate so they are slammed every time I happen to visit. The location is a gift and a curse. Other than that they are very good at what they do: tickets and visas! I highly recommend them especially if you are in a hurry, they did my Russian visa in 24h, I couldn??t be happier!

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When I needed a ticket for my mom, girls were very helpful. Answered all of my questions and even helped me pick the best traveling time for my mom, less expensive time of the year. They also helped me with airport arrangements, I highly recommend this company!

5
★★★★★

When I needed a ticket for my mom, girls were very helpful. Answered all of my questions and even helped me pick the best traveling time for my mom, less expensive time of the year. They also helped me with airport arrangements, I highly recommend this company!

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when i was making my visa, they could even explain anything because always on the phone, and then when they talk to you it like " hurry up" and don;t even let you finish your sentence, she can';t wait get out the phone. custimer service is horrible, the only they are interested just money.

1
★☆☆☆☆

when i was making my visa, they could even explain anything because always on the phone, and then when they talk to you it like " hurry up" and don;t even let you finish your sentence, she can';t wait get out the phone. custimer service is horrible, the only they are interested just money.

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.

I needed a Russian Visa in a hurry and was not disappointed. I dropped off my Passport, a picture, application, and check and one week latter I have the Passport back with the proper Visa inside. I am very satisfied with their service and it was cheaper than another company I checked with.

5
★★★★★

I needed a Russian Visa in a hurry and was not disappointed. I dropped off my Passport, a picture, application, and check and one week latter I have the Passport back with the proper Visa inside. I am very satisfied with their service and it was cheaper than another company I checked with.

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Lack of sufficient information on the web to obtain Russian visas is extremely misleading, but one always hopes to get the accurate details from a travel company who specializes in Russian Visas.
Travel flex made it seem like it was simple and they could get our documents processed without any complications and collected full payment in advance. Fees for the same are quite expensive. In a few days, we were informed they could not get an invitation letter due to our nationality and we had to make arrangements for the same. This, when we had already purchased our tickets is the least comforting.
We were able to secure one by making additional payments. But what we didn't expect was to be swindled out of our money, that which we had paid TravelFlex to obtain one. Calls from us regarding a refund were not answered and when we finally force a reply out of them, we are informed that it was paid to an external company. In any case, since that company didn't deliver, we expected TravelFlex to organize the refund. Bottomline.. WE DID NOT GET WHAT WE PAID FOR.
But we were highly disappointed when Travelflex showed no interest in arranging the return or in an act of good faith even offer to make a partial refund from their side. This is definitely not a sign of good business.

2
★★☆☆☆

Lack of sufficient information on the web to obtain Russian visas is extremely misleading, but one always hopes to get the accurate details from a travel company who specializes in Russian Visas.
Travel flex made it seem like it was simple and they could get our documents processed without any complications and collected full payment in advance. Fees for the same are quite expensive. In a few days, we were informed they could not get an invitation letter due to our nationality and we had to make arrangements for the same. This, when we had already purchased our tickets is the least comforting.
We were able to secure one by making additional payments. But what we didn't expect was to be swindled out of our money, that which we had paid TravelFlex to obtain one. Calls from us regarding a refund were not answered and when we finally force a reply out of them, we are informed that it was paid to an external company. In any case, since that company didn't deliver, we expected TravelFlex to organize the refund. Bottomline.. WE DID NOT GET WHAT WE PAID FOR.
But we were highly disappointed when Travelflex showed no interest in arranging the return or in an act of good faith even offer to make a partial refund from their side. This is definitely not a sign of good business.

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