Door To Door Moving & Storage

★☆☆☆☆
  • 4769 Earth City Expy

    Bridgeton, MO 63044

    Map & Directions
  • 314-241-9416

About Door To Door Moving & Storage

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Transportation & Storage

Transportation & Storage
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Door to Door has extremely lousy customer support. Their billing is horrendous, if you do not go through your credit card bill with a fine-tooth comb, you will not realize the number of random charges are made to your account. Call billing and these charges will be automatically refunded and they will have no clue what the charge was about to begin with. Moreover, the sales team is extremely responsive till they have your order. After that, forget about getting a phone message returned or questions answered. The only thing that seemed positive is that the women at Door To Door are much better at calling/emailing and taking care of a problem than the males. So pray for a woman to answer the phone, if you are in a sticky situation :)!!!

Pros: Thankfully some employees still care....

Cons: Sales team only to make a sale, rates quoted are not final rates, random charges on credit card

0
★☆☆☆☆

Door to Door has extremely lousy customer support. Their billing is horrendous, if you do not go through your credit card bill with a fine-tooth comb, you will not realize the number of random charges are made to your account. Call billing and these charges will be automatically refunded and they will have no clue what the charge was about to begin with. Moreover, the sales team is extremely responsive till they have your order. After that, forget about getting a phone message returned or questions answered. The only thing that seemed positive is that the women at Door To Door are much better at calling/emailing and taking care of a problem than the males. So pray for a woman to answer the phone, if you are in a sticky situation :)!!!

Pros: Thankfully some employees still care....

Cons: Sales team only to make a sale, rates quoted are not final rates, random charges on credit card

Pros: Thankfully some employees still care....

Cons: Random credit card charges, rates quoted do not match final rates

 

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