Missouri Coin Co.

★★☆☆☆

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I'm very disappointed in this business. I have spent over $2,500 buying "junk silver" coins on 3 separate occasions. The employee's in the business were rude and impatient on every visit. Their prices for junk silver are fair, but customer service is really bad. I'm surprised they are still in business the way they communicate with their customers. I don't usually write reviews, but this deserves my time to write a review. I will never go there again! Sincerely, KO

1
★☆☆☆☆

I'm very disappointed in this business. I have spent over $2,500 buying "junk silver" coins on 3 separate occasions. The employee's in the business were rude and impatient on every visit. Their prices for junk silver are fair, but customer service is really bad. I'm surprised they are still in business the way they communicate with their customers. I don't usually write reviews, but this deserves my time to write a review. I will never go there again! Sincerely, KO

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These people are extremly rude! They act like they are doing you a favor, allowing you to shop with them! I went to purchase some coins, but I will never buy from them!

1
★☆☆☆☆

These people are extremly rude! They act like they are doing you a favor, allowing you to shop with them! I went to purchase some coins, but I will never buy from them!

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If you think they're rude in person, try talking to them on the phone. Obnoxious, dismissive, and completely unprofessional--even to a customer like me who in the last year has purchased more than $6000 in gold and silver. Well, no more. I can get the same items from several other competitors who not only want my business, but are friendly and cordial. These folks need some counseling in anger management--everyone is the enemy. Avoid them.

1
★☆☆☆☆

If you think they're rude in person, try talking to them on the phone. Obnoxious, dismissive, and completely unprofessional--even to a customer like me who in the last year has purchased more than $6000 in gold and silver. Well, no more. I can get the same items from several other competitors who not only want my business, but are friendly and cordial. These folks need some counseling in anger management--everyone is the enemy. Avoid them.

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I have visited this place 3 times over the past 5 years. Each time, the staff has been rude, snobby, and confrontational when asking simple questions. For a family business trying to make it in today's economy, this is a sorry excuse for "quality service." I will never go back to this place again. They did not seek answers for my questions or really seem to care that I was giving them business. Seriously, go elsewhere....

1
★☆☆☆☆

I have visited this place 3 times over the past 5 years. Each time, the staff has been rude, snobby, and confrontational when asking simple questions. For a family business trying to make it in today's economy, this is a sorry excuse for "quality service." I will never go back to this place again. They did not seek answers for my questions or really seem to care that I was giving them business. Seriously, go elsewhere....

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After doing a lot of research online, I went to another shop to buy coins for my grandson. It was clear that I was about to be ripped off so I decided not to buy them. A friend recommended Missouri Coin so I went there and the price was much better. Dennis and Matt were friendly and helpful and have been ever since. I've seen them deal with a lot of people and they're always nice.

5
★★★★★

After doing a lot of research online, I went to another shop to buy coins for my grandson. It was clear that I was about to be ripped off so I decided not to buy them. A friend recommended Missouri Coin so I went there and the price was much better. Dennis and Matt were friendly and helpful and have been ever since. I've seen them deal with a lot of people and they're always nice.

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I have been a customer of Mo. Coin for almost three years and have been in their shop no less than 20 times. Never have I seen or heard any of the staff say or do anything rude or unprofessional. I have seen customers who came into the shop with the intent of passing off something that was not what they claimed or believed it to be. These people deal with coins all day every day and they can tell at a glance what they are seeing. But, the shop is busy and they can only spend so much time with each customer.

4
★★★★☆

I have been a customer of Mo. Coin for almost three years and have been in their shop no less than 20 times. Never have I seen or heard any of the staff say or do anything rude or unprofessional. I have seen customers who came into the shop with the intent of passing off something that was not what they claimed or believed it to be. These people deal with coins all day every day and they can tell at a glance what they are seeing. But, the shop is busy and they can only spend so much time with each customer.

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Rudest people I have ever met. I walked right out and will never go there again.

It is a tiny dump. My living room is larger than their store (honestly) I do not know how they stay in business.

1
★☆☆☆☆

Rudest people I have ever met. I walked right out and will never go there again.

It is a tiny dump. My living room is larger than their store (honestly) I do not know how they stay in business.

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I've purchased a few items from this business and have noticed a real difference between how customers are handled. Those who come to 'buy' seem to be treated much better than those who come to 'sell.' Of course this is just an opinion based on three or four visits, but I have seen people come in and try to argue the sales staff into higher prices, better condition of coins, whether something has been cleaned, and so forth. Maybe the staff is just getting tired of whiners, I don't know. They could certainly be more patient, but then customers should realize that they are there to make money, not to argue.

3
★★★☆☆

I've purchased a few items from this business and have noticed a real difference between how customers are handled. Those who come to 'buy' seem to be treated much better than those who come to 'sell.' Of course this is just an opinion based on three or four visits, but I have seen people come in and try to argue the sales staff into higher prices, better condition of coins, whether something has been cleaned, and so forth. Maybe the staff is just getting tired of whiners, I don't know. They could certainly be more patient, but then customers should realize that they are there to make money, not to argue.

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After being out of the market for nearly a decade, I brought three of my coins in for an appraisal. The man who did this was impatient and rude. He spent two seconds tops on each of the three coins and made snap appraisals, citing problems and defects I had not seen myself. Curious and interested in learning more, I asked him (without the slightest bit of confrontation) simple and reasonable questions like where on the coin he actually saw wear or how he could tell that a coin was cleaned. Rather than answer, he was irate and dismissive, reminding me that there were other customers. Instead of being professional by asking me to wait, come back, or by taking time for thoughtful consideration, he was aggressive and rude. If you enjoy coin collecting and want to talk coins, this is NOT the place to go to.

1
★☆☆☆☆

After being out of the market for nearly a decade, I brought three of my coins in for an appraisal. The man who did this was impatient and rude. He spent two seconds tops on each of the three coins and made snap appraisals, citing problems and defects I had not seen myself. Curious and interested in learning more, I asked him (without the slightest bit of confrontation) simple and reasonable questions like where on the coin he actually saw wear or how he could tell that a coin was cleaned. Rather than answer, he was irate and dismissive, reminding me that there were other customers. Instead of being professional by asking me to wait, come back, or by taking time for thoughtful consideration, he was aggressive and rude. If you enjoy coin collecting and want to talk coins, this is NOT the place to go to.

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1 out of 1 people found this review helpful.

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This shop has rare coins, platinum, stamps, sterling silver, sterling flatware, silver bars, gold coins, scrap gold, diamonds, buying estates, buying 1904 World's Fair Items

4
★★★★☆

This shop has rare coins, platinum, stamps, sterling silver, sterling flatware, silver bars, gold coins, scrap gold, diamonds, buying estates, buying 1904 World's Fair Items

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