Briens Appliance Inc.

★★★★★
  • 13400 S Us Highway 71

    Grandview, MO 64030

    Map & Directions
  • 816-763-3352

About Briens Appliance Inc.

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Had washing machine serviced for leaky valve. \r
The initial phone call lacked some professional polish, but\r
The SERVICE TECHNICIAN was courteous, prompt and to the point about the issue with the washing machine. He got the part ordered

3
★★★★★

Had washing machine serviced for leaky valve. \r
The initial phone call lacked some professional polish, but\r
The SERVICE TECHNICIAN was courteous, prompt and to the point about the issue with the washing machine. He got the part ordered

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Worst customer service I have ever experienced. I recently purchased a new washing machine from Briens. They have a "strict" delivery policy: you must answer our phone before they deliver. Sounds reasonable, but they kept calling the wrong

3
★★★★★

Worst customer service I have ever experienced. I recently purchased a new washing machine from Briens. They have a "strict" delivery policy: you must answer our phone before they deliver. Sounds reasonable, but they kept calling the wrong

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This place is fine until they have your money! Worst customer service ever! I just finished filing a complaint with the better business bureau on them. We bought a used fridge from them and it started making a loud noise and stopped

3
★★★★★

This place is fine until they have your money! Worst customer service ever! I just finished filing a complaint with the better business bureau on them. We bought a used fridge from them and it started making a loud noise and stopped

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So I have been shopping around looking for a place that sells used appliances.. I don't like new because they don't seem to last like the old ones. Found this place in Grandview that sells all kinds of appliances they clean them, fix them up with real working parts (not plastic) and give you a heck of a good warranty! I bought a washing machine brought it home and hooked it up Works Great!! Thanks so much guys. I will be buying with Briens from now on :)

5
★★★★★

So I have been shopping around looking for a place that sells used appliances.. I don't like new because they don't seem to last like the old ones. Found this place in Grandview that sells all kinds of appliances they clean them, fix them up with real working parts (not plastic) and give you a heck of a good warranty! I bought a washing machine brought it home and hooked it up Works Great!! Thanks so much guys. I will be buying with Briens from now on :)

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So I have been shopping around looking for a place that sells used appliances.. I don't like new because they don't seem to last like the old ones. Found this place in Grandview that sells all kinds of appliances they clean them, fix them

3
★★★★★

So I have been shopping around looking for a place that sells used appliances.. I don't like new because they don't seem to last like the old ones. Found this place in Grandview that sells all kinds of appliances they clean them, fix them

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A copy of the letter I sent to this company today (1/26/2012):\r
\r
I purchased a refrigerator within the past thirty days and the water dispenser has not worked since installation (it leaks) which is documented via email on the day after

3
★★★★★

A copy of the letter I sent to this company today (1/26/2012):\r
\r
I purchased a refrigerator within the past thirty days and the water dispenser has not worked since installation (it leaks) which is documented via email on the day after

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Bought a used stove, got it home realized I needed a different cord. I unscrewed it and went back to the store to hopefully make an exchange.
Well they indeed had the cord i needed just sitting there (used) but they needed to call the

3
★★★★★

Bought a used stove, got it home realized I needed a different cord. I unscrewed it and went back to the store to hopefully make an exchange.
Well they indeed had the cord i needed just sitting there (used) but they needed to call the

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We rent and our landlord won't fix appliances. The oven went out so we went to Brien's for a new stove. The selection was great. The salespeople were very helpful. I especially like the discount if paying by cash. The stove works great

3
★★★★★

We rent and our landlord won't fix appliances. The oven went out so we went to Brien's for a new stove. The selection was great. The salespeople were very helpful. I especially like the discount if paying by cash. The stove works great

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I loved Brien's Appliance. They are very helpful and very quick with their service! i have never met any worker at any store that are willing to help. I took in the opportunity of paying cash and getting a 10% discount.
THANK YOU BRIEN'S APPLIANCE

5
★★★★★

I loved Brien's Appliance. They are very helpful and very quick with their service! i have never met any worker at any store that are willing to help. I took in the opportunity of paying cash and getting a 10% discount.
THANK YOU BRIEN'S APPLIANCE

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I was very impressed to walk into a clean and helpful service. My used appliance i got there is STILL working and they do a excellent job cleaning. I am recommending them to others and they have went there too! When i need an appliance i

3
★★★★★

I was very impressed to walk into a clean and helpful service. My used appliance i got there is STILL working and they do a excellent job cleaning. I am recommending them to others and they have went there too! When i need an appliance i

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I was pleasantly suprised to walk into a clean rpofessional place to purchase a used appliance. I would recommend them to others and I will return when I need other used appliances. They also had a large number of appliances to choose

3
★★★★★

I was pleasantly suprised to walk into a clean rpofessional place to purchase a used appliance. I would recommend them to others and I will return when I need other used appliances. They also had a large number of appliances to choose

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I have been to Briens several times with questions on repairs and upkeep. I always get the right answer very quickly, either at the store or a phone call from them within hours. If I can fix it myself they tell me how or if it's too big

3
★★★★★

I have been to Briens several times with questions on repairs and upkeep. I always get the right answer very quickly, either at the store or a phone call from them within hours. If I can fix it myself they tell me how or if it's too big

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We bought a washer and dryer set that lasted over three years and we decided to upgrade to a bigger capacity set and are pleased. The customer service is great. We have been nothing but pleased with our experiences with them. Not to

3
★★★★★

We bought a washer and dryer set that lasted over three years and we decided to upgrade to a bigger capacity set and are pleased. The customer service is great. We have been nothing but pleased with our experiences with them. Not to

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We just pusherdare new (used) Refrigerator and it ia great, are Brien Appliance Experience was tht baet and we got a 10% discount for paying in cash ,you cant beat that \r
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S&L James\r
\r
Belton Mo. \r
\r

3
★★★★★

We just pusherdare new (used) Refrigerator and it ia great, are Brien Appliance Experience was tht baet and we got a 10% discount for paying in cash ,you cant beat that \r
\r
S&L James\r
\r
Belton Mo. \r
\r

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I purchased a replacement dryer at Brien's.....Linda welcomed us in the store even with all our kids....She was so nice and took her time showing us what she had.....no pressure to buy and she answered all the questions we had! The Prices are unbeatable and you get 10% off if you pay CASH!! Only place we will ever look for appliances again I will definetly be back!!

5
★★★★★

I purchased a replacement dryer at Brien's.....Linda welcomed us in the store even with all our kids....She was so nice and took her time showing us what she had.....no pressure to buy and she answered all the questions we had! The Prices are unbeatable and you get 10% off if you pay CASH!! Only place we will ever look for appliances again I will definetly be back!!

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I just purchased a replacement Dryer at Brien's.....Linda welcomed us in the store even with all our kids...She was so nice and took her time showing us what she had....no pressure to buy, and she answered all the questions we had! The

3
★★★★★

I just purchased a replacement Dryer at Brien's.....Linda welcomed us in the store even with all our kids...She was so nice and took her time showing us what she had....no pressure to buy, and she answered all the questions we had! The

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I just purchased a replacement washing machine at Brien's...They were very personable and friendly...great prices and 10% off if you pay in cash!! I like the fact that it also came with a warranty! I will definetly be back and have already

3
★★★★★

I just purchased a replacement washing machine at Brien's...They were very personable and friendly...great prices and 10% off if you pay in cash!! I like the fact that it also came with a warranty! I will definetly be back and have already

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I just purchased a replacement washing machine My experience was very enjoyable. The made me feel Like I was the only concern they had at that time.. I received my replacement quickly the delivery personal was also polite and effecent in

3
★★★★★

I just purchased a replacement washing machine My experience was very enjoyable. The made me feel Like I was the only concern they had at that time.. I received my replacement quickly the delivery personal was also polite and effecent in

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Great Place! I needed a heating element for my oven. I had been to all the used appliance stores around south KC. Someone mentioned Brien's. They were very helpful and professional. They had to order my part or find it or something,

3
★★★★★

Great Place! I needed a heating element for my oven. I had been to all the used appliance stores around south KC. Someone mentioned Brien's. They were very helpful and professional. They had to order my part or find it or something,

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DO not spend you money there. An appliance at Brien's is the most expensive appliance you will ever buy (because of the headace, time and money that goes in to it after that)\r
\r
Once you walk out of there any decent customer service you

3
★★★★★

DO not spend you money there. An appliance at Brien's is the most expensive appliance you will ever buy (because of the headace, time and money that goes in to it after that)\r
\r
Once you walk out of there any decent customer service you

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My first experience here was in Dec of 2008. We were looking for a good washer and dryer that would not break the bank. We were not picky and didn't need anything brand new. So the next best thing was a refurbished set and when I walked in

3
★★★★★

My first experience here was in Dec of 2008. We were looking for a good washer and dryer that would not break the bank. We were not picky and didn't need anything brand new. So the next best thing was a refurbished set and when I walked in

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I give this place no stars, the staff is very rude and unprofessional, the policy they have in place is to rip people off, read the signs and the fine print because they are not cutomer oriented at all. The signs speak for them and they

3
★★★★★

I give this place no stars, the staff is very rude and unprofessional, the policy they have in place is to rip people off, read the signs and the fine print because they are not cutomer oriented at all. The signs speak for them and they

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We bought a washer and dryer from here that were in great condition for a great price and the staff was very helpful. On top of a discount for paying for cash, they called before delivering and let me know when they would be there so I didn't have to wait around all day!

5
★★★★★

We bought a washer and dryer from here that were in great condition for a great price and the staff was very helpful. On top of a discount for paying for cash, they called before delivering and let me know when they would be there so I didn't have to wait around all day!

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We bought a washer and dryer from here that were in great condition for a great price and the staff was very helpful. On top of a discount for paying for cash, they called before delivering and let me know when they would be there so I

3
★★★★★

We bought a washer and dryer from here that were in great condition for a great price and the staff was very helpful. On top of a discount for paying for cash, they called before delivering and let me know when they would be there so I

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Over the years we have purchased 2 washing machines here and had 2 others repaired. We're thinking of getting a deep freeze, and will most likely get it here. Great pricing, sufficient selection, and best of all is the warranty. Also,

3
★★★★★

Over the years we have purchased 2 washing machines here and had 2 others repaired. We're thinking of getting a deep freeze, and will most likely get it here. Great pricing, sufficient selection, and best of all is the warranty. Also,

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Great deals and Clean Appliances. Very easy to find, right off 71hwy. Open 7 days a week. They offer cash discounts and same day or next day delivery. Very reasonable prices. I am a very satisfied customer

5
★★★★★

Great deals and Clean Appliances. Very easy to find, right off 71hwy. Open 7 days a week. They offer cash discounts and same day or next day delivery. Very reasonable prices. I am a very satisfied customer

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This was a wonderful place to do business. First of all they are open 7 days a week which is nice because my husband works 6 of the 7 days. They gave us a discount for paying in cash which was great. And they were able to arrange delivery

3
★★★★★

This was a wonderful place to do business. First of all they are open 7 days a week which is nice because my husband works 6 of the 7 days. They gave us a discount for paying in cash which was great. And they were able to arrange delivery

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$800.00 for a used nice refrigerator with only a 30 day guarantee that does NOT include the icemaker and the less expensive refrigerators that are missing shelves, drawers and kickplates? Try furniture mart. I am sure you won't miss the roach infestation in your house that you would get from any of the used appshopping around for sales or returned items at reputable stores like lowes or nebraska liances you will find in this store.

0
★☆☆☆☆

$800.00 for a used nice refrigerator with only a 30 day guarantee that does NOT include the icemaker and the less expensive refrigerators that are missing shelves, drawers and kickplates? Try furniture mart. I am sure you won't miss the roach infestation in your house that you would get from any of the used appshopping around for sales or returned items at reputable stores like lowes or nebraska liances you will find in this store.

Pros: Good reasonable prices, Best Guarantee in the kc metro area

Cons: none

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Run, do not walk from these country (you know what) scammers! Horrible customer service and the 4 people they got to say great things about them on their site are people that know them already...

They lie about the warranty because you don't really get one...Read the fine print. And everything they sell is nothing but junk...and lo and behold...they never have any of those so called $98 appliances they claim to have in their ads...and if they should happen to have one just to shut the bad reviews up, I don't think you want it...

0
★☆☆☆☆

Run, do not walk from these country (you know what) scammers! Horrible customer service and the 4 people they got to say great things about them on their site are people that know them already...

They lie about the warranty because you don't really get one...Read the fine print. And everything they sell is nothing but junk...and lo and behold...they never have any of those so called $98 appliances they claim to have in their ads...and if they should happen to have one just to shut the bad reviews up, I don't think you want it...

Pros: They lie and sell junk

Cons: junk stores are a dime a dozen

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