Laclede Mutual Insurance

★★★☆☆
  • 325 W Commercial St

    Lebanon, MO 65536

    Map & Directions
  • 417-588-1857

About Laclede Mutual Insurance

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Insurance

Insurance
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3.4 5
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I have had Laclede Mutual Insurance (Hodges Insurance) since May of 2010 (roughly five years). I have attempted to make 3 claims during that time, NONE of which were covered (busted 72 year old clay water line in 2011, floor issues from a

3
★★★★★

I have had Laclede Mutual Insurance (Hodges Insurance) since May of 2010 (roughly five years). I have attempted to make 3 claims during that time, NONE of which were covered (busted 72 year old clay water line in 2011, floor issues from a

.

This is the most unprofessional agency that I have ever dealt with. If you can get them on the phone, they're very hateful and not helpful. After making a claim for wind damage we had two hail storms come thru and the adjuster stated we

3
★★★★★

This is the most unprofessional agency that I have ever dealt with. If you can get them on the phone, they're very hateful and not helpful. After making a claim for wind damage we had two hail storms come thru and the adjuster stated we

.

This is the most unprofessional company I have dealt with! After being burglarized and filing a claim the company they cancelled my policy. They say that they gave me a 10 day notice, however it took them three days to mail it, then I had a weekend in there...therefore I have only five days to find another policy. MY POLICY clearly states that they have to give me a minimum of 30 days notice to cancel and the general manager Scott Kelley laughed in my face - literally. DO NOT USE THIS COMPANY, they will screw you over.

1
★☆☆☆☆

This is the most unprofessional company I have dealt with! After being burglarized and filing a claim the company they cancelled my policy. They say that they gave me a 10 day notice, however it took them three days to mail it, then I had a weekend in there...therefore I have only five days to find another policy. MY POLICY clearly states that they have to give me a minimum of 30 days notice to cancel and the general manager Scott Kelley laughed in my face - literally. DO NOT USE THIS COMPANY, they will screw you over.

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We were not satisfied with Laclede Mutual and canceled our insurance with the company. They quoted us 1 number and then after we signed it went up over $1000. They went behind our back and reinstated the policy telling our mortgage company we had an out standing bill! WOULD NOT RECOMMEND!

1
★☆☆☆☆

We were not satisfied with Laclede Mutual and canceled our insurance with the company. They quoted us 1 number and then after we signed it went up over $1000. They went behind our back and reinstated the policy telling our mortgage company we had an out standing bill! WOULD NOT RECOMMEND!

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I would not recommend this insurance company to anyone. They are not professional at all. We have been doing business with them for two long years. We are in the process of filing our second claim due to the storm. Once again they are trying to screw us over. Apparently all the damage we had to our house because of the ice, was pre-existing. Which is far from the truth. Their excuss was it's just a old house. This was the excuss we got from the March Hail Storm. Really I don't understand it. They are not their for you in this stressful time. I guess I just wanted everyone to be aware of them. If anyone else has had problems with them please contact me. ke482001@yahoo

1
★★★☆☆

I would not recommend this insurance company to anyone. They are not professional at all. We have been doing business with them for two long years. We are in the process of filing our second claim due to the storm. Once again they are trying to screw us over. Apparently all the damage we had to our house because of the ice, was pre-existing. Which is far from the truth. Their excuss was it's just a old house. This was the excuss we got from the March Hail Storm. Really I don't understand it. They are not their for you in this stressful time. I guess I just wanted everyone to be aware of them. If anyone else has had problems with them please contact me. ke482001@yahoo

Pros: None

Cons: Everything

 

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