Turf Guys

★☆☆☆☆
  • 9027 Veterans Memorial Pkwy

    O Fallon, MO 63366

    Map & Directions
  • 636-517-7326

About Turf Guys

Categories
  • Lawn & Garden Services
Details
  • Sprinklers

Home & Garden

Home & Garden
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This is by far the most unprofessional company I have ever dealt with. Very sloppy and destructive when mowing the lawn. I was scheduled for a weekly service at $40/week, reasonable price; however, they do not show up every week. They frequently skip a week or two and then show up two or three times in the same week. As long as they complete the monthly contract of 4-5 cuts, they do not care when it?s done or if the lawn needs it. I have been trying to contact them for a few days to discuss a broken sprinkler head and the large patches of lawn they keep missing. One of my neighbors actually called in the first complaint because of the clumps of grass in his yard and tire tracks in his garden. I would NOT recommend this company. UPDATE...I was finally able to contact the owner/manager of Turf Guys. BIG mistake! He denied ever hearing my complaint and said if I had a problem I should not have paid them. Good point, but I was trying to be reasonable with them. He called me a liar several times, could not let me speak without interupting every sentence and finally said he does not deal with people like me. I suppose he meant customers who questioned the service they received. I will never understand how people like this are granted a business license.

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★☆☆☆☆

This is by far the most unprofessional company I have ever dealt with. Very sloppy and destructive when mowing the lawn. I was scheduled for a weekly service at $40/week, reasonable price; however, they do not show up every week. They frequently skip a week or two and then show up two or three times in the same week. As long as they complete the monthly contract of 4-5 cuts, they do not care when it?s done or if the lawn needs it. I have been trying to contact them for a few days to discuss a broken sprinkler head and the large patches of lawn they keep missing. One of my neighbors actually called in the first complaint because of the clumps of grass in his yard and tire tracks in his garden. I would NOT recommend this company. UPDATE...I was finally able to contact the owner/manager of Turf Guys. BIG mistake! He denied ever hearing my complaint and said if I had a problem I should not have paid them. Good point, but I was trying to be reasonable with them. He called me a liar several times, could not let me speak without interupting every sentence and finally said he does not deal with people like me. I suppose he meant customers who questioned the service they received. I will never understand how people like this are granted a business license.

Pros: None

Cons: Verbally abusive, destructive to property, terrible job and service, not willing to discuss mistakes they make.

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