Rogers Comfort Systems

★☆☆☆☆
  • 1084 Cool Springs Industrial Dr

    O Fallon, MO 63366

    Map & Directions
  • 636-978-3314

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We called and scheduled a no a.c. call on a hot day...they took a while to answer and seemed less than professional (union shop fyi) and they failed to show up as promised after I took the day off of work just for them...they "got busier than expected." No apologies, no one at the place would do anything...I had to call another company and they were actually repsonsive. Avoid this company... customer service nightmare....they left me sweating "literally."

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★☆☆☆☆

We called and scheduled a no a.c. call on a hot day...they took a while to answer and seemed less than professional (union shop fyi) and they failed to show up as promised after I took the day off of work just for them...they "got busier than expected." No apologies, no one at the place would do anything...I had to call another company and they were actually repsonsive. Avoid this company... customer service nightmare....they left me sweating "literally."

Pros: spoke english

Cons: no cust. service, missed appointment

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We have a 2 month old house and still don't have our furnace working as it should. Rogers has been out two different times and has cancelled a third trip because they have the wrong part again. The office doesn't seem to concerned that they are costing us money by running our furnace without the zone areas.

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★☆☆☆☆

We have a 2 month old house and still don't have our furnace working as it should. Rogers has been out two different times and has cancelled a third trip because they have the wrong part again. The office doesn't seem to concerned that they are costing us money by running our furnace without the zone areas.

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