Kevin's Nails & Spa

★☆☆☆☆

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what is the point of using their online appt maker-when they dont even use it?! i had an appt for 3 people made for Sat afternoon for DELUXE mani/pedi, we signed in when we arrived-no one even looked at it, just asked what there for & told us to go sit in chair in back(pedi chair), my person spoke "ok" english, but 1 of the others-not a lick! after reading online about the choices for the DELUXE mani/pedi-i was waiting to be asked my choice-no one did, once it got started i asked if we were getting the deluxe & was told no-only classic...MAJOR bummer! this was a gift for 1 of the people-never had this before! needless to say, today-1 1/2 dys later, my polish is already chipping on my fingers & very transparent in many spots-same for the others! not happy & will b going back to complain & get "fixed"--if i can get someone who speaks english good enough to understand the problems! :(

1
★☆☆☆☆

what is the point of using their online appt maker-when they dont even use it?! i had an appt for 3 people made for Sat afternoon for DELUXE mani/pedi, we signed in when we arrived-no one even looked at it, just asked what there for & told us to go sit in chair in back(pedi chair), my person spoke "ok" english, but 1 of the others-not a lick! after reading online about the choices for the DELUXE mani/pedi-i was waiting to be asked my choice-no one did, once it got started i asked if we were getting the deluxe & was told no-only classic...MAJOR bummer! this was a gift for 1 of the people-never had this before! needless to say, today-1 1/2 dys later, my polish is already chipping on my fingers & very transparent in many spots-same for the others! not happy & will b going back to complain & get "fixed"--if i can get someone who speaks english good enough to understand the problems! :(

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