Encore Enterprises Inc

★★☆☆☆

Personal Services

Personal Services
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Initially we hired Jim from Encore Better Homes to fix a leak in our roof, which he did a superb job of. I also asked for an estimate of cost to roofing the entire building. After I deciding it was in our best interest to re-roof, we hired Jim to roof of our entire building (6 units total) and couldn't have been happier with the outcome. Jim gave me the initial estimate and I shopped around and found another company who was much cheaper, so I took it to Jim and asked if he'd match it - done!
He estimated 2 days to complete, it took 3 but he and his team were thorough and did a great job on the roof. He explained in detail everything they did and was courteous and professional. The only issue we had was they took 3 day instead of 2 just a little minor inconvenience for the great roof we got.
A big THANKS JIM
Marylou

5
★★★★★

Initially we hired Jim from Encore Better Homes to fix a leak in our roof, which he did a superb job of. I also asked for an estimate of cost to roofing the entire building. After I deciding it was in our best interest to re-roof, we hired Jim to roof of our entire building (6 units total) and couldn't have been happier with the outcome. Jim gave me the initial estimate and I shopped around and found another company who was much cheaper, so I took it to Jim and asked if he'd match it - done!
He estimated 2 days to complete, it took 3 but he and his team were thorough and did a great job on the roof. He explained in detail everything they did and was courteous and professional. The only issue we had was they took 3 day instead of 2 just a little minor inconvenience for the great roof we got.
A big THANKS JIM
Marylou

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they took 12 days to do a one day job. not reliable at all

0
★☆☆☆☆

they took 12 days to do a one day job. not reliable at all

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My house had a slow leak in the upstairs bathroom which dripped into the basement. We hired Encore to locate the leak and fix it, but since we knew that they may have to open walls, we decided to remodel the entire bathroom. Big mistake. The created a bigger mess by not sealing the pipes correctly which caused a massive water leak that damaged our dining room. They did attempt to fix it, but it doesn't look the same and now we just found out that when the reinstalled the toilet, they used the original wax ring. Since the raised the floor about an inch, every time you flush the toilet water had been splashing out. Now we have a mold problem. The work is no where near professional. Stay away from this company. You will end up paying more for someone else to come in and fix their mistakes.

0
★☆☆☆☆

My house had a slow leak in the upstairs bathroom which dripped into the basement. We hired Encore to locate the leak and fix it, but since we knew that they may have to open walls, we decided to remodel the entire bathroom. Big mistake. The created a bigger mess by not sealing the pipes correctly which caused a massive water leak that damaged our dining room. They did attempt to fix it, but it doesn't look the same and now we just found out that when the reinstalled the toilet, they used the original wax ring. Since the raised the floor about an inch, every time you flush the toilet water had been splashing out. Now we have a mold problem. The work is no where near professional. Stay away from this company. You will end up paying more for someone else to come in and fix their mistakes.

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A difficult and unprosessional company to work with. After the job was booked, The owner was supposed to arrange financing..he financed me with a company with a high interest rate (without my permission), though I specifically told him I was not interested in that company. He then took month to start the job,would never return phone calls and was always rude when speaking to me. The job took over a month to complete (this is two months from start to finish). The man installing would not show up for several days at a time or would only work a few hours and then leave. My shutters were supposed to be replaced, they were removed but they never showed up to replace them. When I had my gutters replaced, I found the facia that was supposed to run all the way up under the gutters to the roof was very poorly installed and left a lot of exposed wood. The owner would never return my phone calls to resolve the matter. I did file a complaint with Better Business, his response was for me to look at my contract. I'm not sure what he means by that because it doesn't mention the financing or the fact that his employee wouldn't stay to finish the job. I was so frustrated by that time, I paid another company to complete the work and to install new shutters. This is a rip off company

0
★☆☆☆☆

A difficult and unprosessional company to work with. After the job was booked, The owner was supposed to arrange financing..he financed me with a company with a high interest rate (without my permission), though I specifically told him I was not interested in that company. He then took month to start the job,would never return phone calls and was always rude when speaking to me. The job took over a month to complete (this is two months from start to finish). The man installing would not show up for several days at a time or would only work a few hours and then leave. My shutters were supposed to be replaced, they were removed but they never showed up to replace them. When I had my gutters replaced, I found the facia that was supposed to run all the way up under the gutters to the roof was very poorly installed and left a lot of exposed wood. The owner would never return my phone calls to resolve the matter. I did file a complaint with Better Business, his response was for me to look at my contract. I'm not sure what he means by that because it doesn't mention the financing or the fact that his employee wouldn't stay to finish the job. I was so frustrated by that time, I paid another company to complete the work and to install new shutters. This is a rip off company

Cons: Will get ripped off

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