Grille At Tanglewood

★☆☆☆☆

About Grille At Tanglewood

Categories
  • Bars & Pubs
  • Restaurants

Food

Food
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We recently held an event in the basement portion of the restaurant. Contact with the manager prior to the event was nonexistent, even after putting the $150 deposit down on the room we couldnt even get a menu of possible food options. The night of the event we had to move the extra tables and chars outside ourselves to make room for the band, somthing that we were promised would be done prior to the event. Everything was blamed on "being short staffed" however I dont see that as our problem. $800 later our guests are still commenting on the poor food placement, broken outdoor heaters, and conversations overheard from the manager complaining about our party. This was no frat-boy bash. It was an upscale anniversary celebration! On top of it all, after we had paid the bill, we found out that gratuity had already been included so they ended up getting more of a tip even though they didnt deserve one in the first place! Whatever you do DONT reserve this space. There are plenty of better choices in town!!!

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★☆☆☆☆

We recently held an event in the basement portion of the restaurant. Contact with the manager prior to the event was nonexistent, even after putting the $150 deposit down on the room we couldnt even get a menu of possible food options. The night of the event we had to move the extra tables and chars outside ourselves to make room for the band, somthing that we were promised would be done prior to the event. Everything was blamed on "being short staffed" however I dont see that as our problem. $800 later our guests are still commenting on the poor food placement, broken outdoor heaters, and conversations overheard from the manager complaining about our party. This was no frat-boy bash. It was an upscale anniversary celebration! On top of it all, after we had paid the bill, we found out that gratuity had already been included so they ended up getting more of a tip even though they didnt deserve one in the first place! Whatever you do DONT reserve this space. There are plenty of better choices in town!!!

Cons: Very poor management, horrible and deceptive service

 

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