Bommarito Buick GMC

★☆☆☆☆
  • 15736 Manchester Rd

    Ellisville, MO 63011

    Map & Directions
  • 636-552-9112

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I inquired about a vehicle online to see if it was still available. When I was told it was, I spoke to Don Thoele about coming up to see it because I live 2 hours away. He insisted I come up late on a Friday (july 6, 2 012) and we could work terms out over the phone (contingent I come drive and like the car).

So my father and I drove up at 7pm on a Friday (7/6/12) show up to buy, and another buyer had got there 10 min before us. Don felt that it was owed to them for him to run their credit and work a deal with them first, and then come to us if it didn't work out. He insisted we stick around and wait to see what happens.

I thought about leaving at that point, but decided there was a chance I would leave eventually with that car.

2 hours went by and he said they were approved. Offered to fill my gas tank up and let us get back on the road. I should not have waited around until 10:30 on a Friday night, but I am not satisfied with the way this dealership treated me when i showed up to deliver on my end of the deal that was made over the phone.

I could not recommend bommaritos to anyone. I'm sure there are other dealerships that would have better customer service and respect for their customers.

1
★☆☆☆☆

I inquired about a vehicle online to see if it was still available. When I was told it was, I spoke to Don Thoele about coming up to see it because I live 2 hours away. He insisted I come up late on a Friday (july 6, 2 012) and we could work terms out over the phone (contingent I come drive and like the car).

So my father and I drove up at 7pm on a Friday (7/6/12) show up to buy, and another buyer had got there 10 min before us. Don felt that it was owed to them for him to run their credit and work a deal with them first, and then come to us if it didn't work out. He insisted we stick around and wait to see what happens.

I thought about leaving at that point, but decided there was a chance I would leave eventually with that car.

2 hours went by and he said they were approved. Offered to fill my gas tank up and let us get back on the road. I should not have waited around until 10:30 on a Friday night, but I am not satisfied with the way this dealership treated me when i showed up to deliver on my end of the deal that was made over the phone.

I could not recommend bommaritos to anyone. I'm sure there are other dealerships that would have better customer service and respect for their customers.

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