Northland Bone & Joint

★★★★★
  • 2790 Clay Edwards Dr # 1230

    Kansas City, MO 64116

    Map & Directions
  • 816-421-6114

About Northland Bone & Joint

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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My time at this office was very disappointing. I made 3 attempts today to verbally communicate my concerns via phone, after leaving the office but no one seemed to be able to connect me with the front office receptionist at the Liberty

3
★★★★★

My time at this office was very disappointing. I made 3 attempts today to verbally communicate my concerns via phone, after leaving the office but no one seemed to be able to connect me with the front office receptionist at the Liberty

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We are grateful for the absolutely positive experience with Northland Bone and Joint and Dr. James Reardon. The office staff was very helpful to schedule a timely appointment. The front desk staff were very friendly. We were seen promptly

3
★★★★★

We are grateful for the absolutely positive experience with Northland Bone and Joint and Dr. James Reardon. The office staff was very helpful to schedule a timely appointment. The front desk staff were very friendly. We were seen promptly

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Went to Northland Bone and Joint yesterday. It was truly not a good experience. The people at the front desk seems liked it was a pain in their behinds for you to sign in and fill out your paper work. When they finally called me back

3
★★★★★

Went to Northland Bone and Joint yesterday. It was truly not a good experience. The people at the front desk seems liked it was a pain in their behinds for you to sign in and fill out your paper work. When they finally called me back

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I have read the other reviews, and I'm sure everyone has their reasons for their comments. Just as I do mine. So I hope whoever reads this understands. I cannot say enough good stuff about Dr. James Reardon and NB&J at NKCH. Everything

3
★★★★★

I have read the other reviews, and I'm sure everyone has their reasons for their comments. Just as I do mine. So I hope whoever reads this understands. I cannot say enough good stuff about Dr. James Reardon and NB&J at NKCH. Everything

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If I could rate this as zero stars, I would!!! This office is awful! I recently had surgery and they drug their feet about appointments and contacting insurance. They never call you back when you have questions or answer the phone to

3
★★★★★

If I could rate this as zero stars, I would!!! This office is awful! I recently had surgery and they drug their feet about appointments and contacting insurance. They never call you back when you have questions or answer the phone to

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I've had the pleasure of associating with physicians and staff at Northland Bone & Joint at all locations. Their staff are pleasant, helpful and knowledgable. The physicians are some of the best orthopedic surgeons in the Metro area. I

3
★★★★★

I've had the pleasure of associating with physicians and staff at Northland Bone & Joint at all locations. Their staff are pleasant, helpful and knowledgable. The physicians are some of the best orthopedic surgeons in the Metro area. I

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The Dr we saw, Harlan, had the personality of wallpaper. Not conversational or informational. Not a helpful individual & did not give me any confidence in his abilities as a Dr at all. The scheduler, Danielle, was quite rude to me on the

3
★★★★★

The Dr we saw, Harlan, had the personality of wallpaper. Not conversational or informational. Not a helpful individual & did not give me any confidence in his abilities as a Dr at all. The scheduler, Danielle, was quite rude to me on the

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At Northland Bone and Joint, I had Great care; very competent staff, In both front office and in patient waiting rooms. In May 2011, I had my knee worked on by Dr. Reardon and,I have had three surgeries on my left leg,ankle, and now my

3
★★★★★

At Northland Bone and Joint, I had Great care; very competent staff, In both front office and in patient waiting rooms. In May 2011, I had my knee worked on by Dr. Reardon and,I have had three surgeries on my left leg,ankle, and now my

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Unfortunately my experience is not one I savor. After an ACL replacement which did not help with the pain. I was treated like I was in a fast food restaurant, move em through and do the next one. I cannot get them to finish the follow up

3
★★★★★

Unfortunately my experience is not one I savor. After an ACL replacement which did not help with the pain. I was treated like I was in a fast food restaurant, move em through and do the next one. I cannot get them to finish the follow up

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I am in need of knee replacements in both knees. I have been a patient of Dr. Thomas's for the last 5 years. I get excellent treatment. I have short waits, great service with the staff, and no problem getting in. A year and half ago I

3
★★★★★

I am in need of knee replacements in both knees. I have been a patient of Dr. Thomas's for the last 5 years. I get excellent treatment. I have short waits, great service with the staff, and no problem getting in. A year and half ago I

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I needed records faxed from NKC to a clinic in St. Louis on a Monday. Today is Wednesday. NB&J transfers records ONLY on Wednesdays. I was in their office at 1:45 on Wed and the person had left for the day. \r
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The best answer I could

3
★★★★★

I needed records faxed from NKC to a clinic in St. Louis on a Monday. Today is Wednesday. NB&J transfers records ONLY on Wednesdays. I was in their office at 1:45 on Wed and the person had left for the day. \r
\r
The best answer I could

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If you're lucky enough to get an appointment, meaning they answer the phone (I've been on hold as long as 27 minutes before they answer) and they make your appointment to see Doctor...then you're all set. Hopefully your luck will continue, if not then when you show up for your appointment which I'm sure you're early for and wait the 40 -90 minutes that they typically make you wait...bring a book as they don't have any magazines (NKCH office anyway). I also had them schedule my appointment for the Doctor, which was 10 days after my surgery, and I get there and I'm going to see his PA (and she's really frightening...she is a close talker...no respect for your space!) and not him. I asked after my appointment if I have to pay the whole co-pay or do I get a discount because I didn't see an actual Physician? No, I did not get a discount.
I recommend the Physician.... just not the staff.
Oh...did I mention that all the staff I've dealt with in the last 6 months are very rude.

1
★★☆☆☆

If you're lucky enough to get an appointment, meaning they answer the phone (I've been on hold as long as 27 minutes before they answer) and they make your appointment to see Doctor...then you're all set. Hopefully your luck will continue, if not then when you show up for your appointment which I'm sure you're early for and wait the 40 -90 minutes that they typically make you wait...bring a book as they don't have any magazines (NKCH office anyway). I also had them schedule my appointment for the Doctor, which was 10 days after my surgery, and I get there and I'm going to see his PA (and she's really frightening...she is a close talker...no respect for your space!) and not him. I asked after my appointment if I have to pay the whole co-pay or do I get a discount because I didn't see an actual Physician? No, I did not get a discount.
I recommend the Physician.... just not the staff.
Oh...did I mention that all the staff I've dealt with in the last 6 months are very rude.

Pros: Competent Physicians

Cons: Horrible staff - from the front desk to the PA's

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They tell you on the phone your set for tests you get there and your not, they schedule tests and another follow up visit so they can rook you and your insurance out of more money. Unconcerned, they fail to follow through and when they mess up you are stuck waiting a month or more to get in to see a doctor when they failed to finalize an appointment in their computers.

0
★☆☆☆☆

They tell you on the phone your set for tests you get there and your not, they schedule tests and another follow up visit so they can rook you and your insurance out of more money. Unconcerned, they fail to follow through and when they mess up you are stuck waiting a month or more to get in to see a doctor when they failed to finalize an appointment in their computers.

Pros: The place was clean

Cons: Rude Staff, unconcerned and shady doctors

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I have had both sholders replaced with fantastic results.Thank you Dr. Eric.I had a total hip replacement in 1997 and it is still keeping me mobile.Dr. Thomas did a wonderful job.

2
★★★★★

I have had both sholders replaced with fantastic results.Thank you Dr. Eric.I had a total hip replacement in 1997 and it is still keeping me mobile.Dr. Thomas did a wonderful job.

Pros: Felt like I was most important patient

 

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