Papa John's Pizza

★★☆☆☆
Better Ingredients. Better Pizza. Papa John's.
  • 301 De Baliviere Ave

    Saint Louis, MO 63112

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The manager is horrid and should be stripped of his title. Customer service is not a concept this location is familiar with. They don't accept the terms of in-date coupons, they have a great tendency to screw up your order (and if you've had it delivered, have fun trying to get it corrected), and they are perpetually out of something or another- their dessert pizzas, certain dipping sauces, etc. What kind of chain can't keep ingredients in stock on a regular basis? The location is in desperate need of new management, and has been for the two years that I have increasingly tried to avoid it. My advice- choose a different chain or drive the extra distance to another Papa John's location.

1
★★☆☆☆

The manager is horrid and should be stripped of his title. Customer service is not a concept this location is familiar with. They don't accept the terms of in-date coupons, they have a great tendency to screw up your order (and if you've had it delivered, have fun trying to get it corrected), and they are perpetually out of something or another- their dessert pizzas, certain dipping sauces, etc. What kind of chain can't keep ingredients in stock on a regular basis? The location is in desperate need of new management, and has been for the two years that I have increasingly tried to avoid it. My advice- choose a different chain or drive the extra distance to another Papa John's location.

Pros: if you can manage to get what you ordered, the pizza is great

Cons: won't honor valid coupons, always out of ingredients, horrible service, slow delivery

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The customer service at this location on DeBalivere is lacking. Our pizza we ordered for carry out was accidentally taking out to be delivered to someone else! The only solution we were offered was to wait 10 more minutes while they made us a new pizza. This was after we had paid our bill. 10 minutes turned into at least 15. We were not offered a discount, any free food or even any coupons. We had to pay with our own time for THEIR mistake. Will not go back again.

1
★★☆☆☆

The customer service at this location on DeBalivere is lacking. Our pizza we ordered for carry out was accidentally taking out to be delivered to someone else! The only solution we were offered was to wait 10 more minutes while they made us a new pizza. This was after we had paid our bill. 10 minutes turned into at least 15. We were not offered a discount, any free food or even any coupons. We had to pay with our own time for THEIR mistake. Will not go back again.

Pros: good pizza

Cons: , bad service

Message from Papa John's Pizza

Better Ingredients. Better Pizza.

More about Papa John's Pizza

Pizza, Wings, Chickenstrips, Cheesesticks, Order Pizza Online, Cinnapie, Pizza Delivery & Carryout

 

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