Chuck's Parkville Garage

★★☆☆☆
  • 6300 NW Bell Rd

    Kansas City, MO 64152

    Map & Directions
  • 816-587-6094

About Chuck's Parkville Garage

Categories
  • Automotive Repair
Details
  • Brake Repair
Hours
M-F 7am-5pm, Sa-Su Closed
Emails
  • parkvillegarage@yahoo.com
Year Established
  • 1978
Keywords
  • Auto Repairs
  • Diagnostics
  • Auto Maintenance
  • Diagnostics
  • Tune-ups
  • Tire replacement
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Tire replacement
  • Brakes Services
  • Tune-ups
  • Auto Services
  • Diagnostics
  • Transmission replacement
Languages
  • English

Automotive

Automotive
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Just moved to the Parkville area, and I started to have some power steering troubles. This was a bummer for me as I always had my cousin do work on my car and not have to pay a shop or anything. Now, he isn't here and I needed to get it looked at. My brother told me to check out Chucks and I am glad I did.

First went there with the problem they peeked at it, said I was low on power steering fluid, which I was. Filled me up, and sent me on my way. However, the noise didn't stop. So I went back in two days. The front desk lady, I believe to be Chucks daughter, was EXTREMELY nice and very helpful. Told her the noise didn't go away and she told me they would have to look at it. So I dropped it off the next day and they she told me she would call with an estimate. Later that day, she called with an estimate of a very reasonable price for the work that had to be done, they had to replace the power steering pump, and reservoir. I called my cousin, confirmed, and away they went. Said it would take 3.5 hrs. They ended up keeping it all night and a little into the next day, which was not awesome, but they did what they had to do to make sure it was done right.

Being from Illinois, the underbelly of my car is torn up from all the harsh winters and I was told they had a hell of a time fixing it. I got my car back, everything sounded great, no more noise. Good to go!

However, a day or two later I noticed a little antifreeze dripping...and having a new radiator put in back home, I was a little nervous they damaged it. This was not the case. I went back in and they told me to come back next afternoon and they'll throw it on the lift for me. So, I did just that. They threw it on the lift, brought me in there and showed me the problem(transfer pipe from radiator rusting out, damn salt!) He told me I should replace it soon, but I am trying make it so my cousin can do it as I am a college student and well ya, labor isn't cheap!

So all in all, Chuck's Parkville Garage is the place to go if you want honest and caring people working on your car. I thanked them a million times over. I will do once more! Thanks again Chuck and mechanics! You guys were great

5
★★★★★

Just moved to the Parkville area, and I started to have some power steering troubles. This was a bummer for me as I always had my cousin do work on my car and not have to pay a shop or anything. Now, he isn't here and I needed to get it looked at. My brother told me to check out Chucks and I am glad I did.

First went there with the problem they peeked at it, said I was low on power steering fluid, which I was. Filled me up, and sent me on my way. However, the noise didn't stop. So I went back in two days. The front desk lady, I believe to be Chucks daughter, was EXTREMELY nice and very helpful. Told her the noise didn't go away and she told me they would have to look at it. So I dropped it off the next day and they she told me she would call with an estimate. Later that day, she called with an estimate of a very reasonable price for the work that had to be done, they had to replace the power steering pump, and reservoir. I called my cousin, confirmed, and away they went. Said it would take 3.5 hrs. They ended up keeping it all night and a little into the next day, which was not awesome, but they did what they had to do to make sure it was done right.

Being from Illinois, the underbelly of my car is torn up from all the harsh winters and I was told they had a hell of a time fixing it. I got my car back, everything sounded great, no more noise. Good to go!

However, a day or two later I noticed a little antifreeze dripping...and having a new radiator put in back home, I was a little nervous they damaged it. This was not the case. I went back in and they told me to come back next afternoon and they'll throw it on the lift for me. So, I did just that. They threw it on the lift, brought me in there and showed me the problem(transfer pipe from radiator rusting out, damn salt!) He told me I should replace it soon, but I am trying make it so my cousin can do it as I am a college student and well ya, labor isn't cheap!

So all in all, Chuck's Parkville Garage is the place to go if you want honest and caring people working on your car. I thanked them a million times over. I will do once more! Thanks again Chuck and mechanics! You guys were great

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.

Claim that I have not serviced the car since 2008, pretended that they had no clue as to what I was talking about. took my son's call in for a fuel injector issue and got it returned to us with a cracked engine block, after paying the 1500.00 to fix a few minor issues the engine was Never on of them. then the car sat on there lot for 3 months waiting for a new engine that they claimed they couldn't get. No apologies, no reimbursement just a shrug and scratch of the head. then the person answering the phone claims the whole thing NEVER happened. Do NOT trust these people with you car, they just don't care.

0
★☆☆☆☆

Claim that I have not serviced the car since 2008, pretended that they had no clue as to what I was talking about. took my son's call in for a fuel injector issue and got it returned to us with a cracked engine block, after paying the 1500.00 to fix a few minor issues the engine was Never on of them. then the car sat on there lot for 3 months waiting for a new engine that they claimed they couldn't get. No apologies, no reimbursement just a shrug and scratch of the head. then the person answering the phone claims the whole thing NEVER happened. Do NOT trust these people with you car, they just don't care.

.

I took my car in to Chucks for a simple $70 alignment. We got a call later that afternoon that some rust had to be grinded off & that my bill was up to $150...fine. Then got a call 30 min's later saying that they broke the handle to my car & that they would put another one on but I had to pay $68 for the part! I'm no mechanic but I fail to see why I should have to pay for ANYTHING that the garage breaks. When I told Chuck that this was just rediculous & that I refused to pay for a part that I did not break he became rude, offensive & implied that I was trying to get something for free! All I wanted was an alignment. Now I have a car I can't even get into unless I open it from the passenger side. Thanks Chucks Garage.....you did a bang up job on my car & in customer service!

0
★☆☆☆☆

I took my car in to Chucks for a simple $70 alignment. We got a call later that afternoon that some rust had to be grinded off & that my bill was up to $150...fine. Then got a call 30 min's later saying that they broke the handle to my car & that they would put another one on but I had to pay $68 for the part! I'm no mechanic but I fail to see why I should have to pay for ANYTHING that the garage breaks. When I told Chuck that this was just rediculous & that I refused to pay for a part that I did not break he became rude, offensive & implied that I was trying to get something for free! All I wanted was an alignment. Now I have a car I can't even get into unless I open it from the passenger side. Thanks Chucks Garage.....you did a bang up job on my car & in customer service!

Cons: Got completely taken advantage of.

Message from Chuck's Parkville Garage

We are a family-owned and locally operated company dedicated to providing you with quality and effective auto services.

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