Memories By Shell's

★☆☆☆☆
  • 200 Steamboat Bnd # E

    Hannibal, MO 63401

    Map & Directions
  • 573-248-3363

About Memories By Shell's

Categories
  • Formal Wear Stores
Details
  • Tuxedos

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Took 3 months to get proofsof our poor quality pictures and 5 months to get the pictures once the proofs were turned in. Then, we realized we only got about half of our pictures due to their ordering error. Tried to speak to Michelle several times. She did not return numerous calls. When we did catch her at the store, she had tons of excuses for the long wait, but no appologies. Finally spaoke to her at length after receiving the few pictures and she was extremely rude. She blames us for the problems we have had. She wouldn't work with us at all, just kept blaming us for the issues and wouldn't help resolve them. We are getting a lawyer to deal with her for us. $1400.00 paid and wish so much that we would have gone somehwhere else.

0
★☆☆☆☆

Took 3 months to get proofsof our poor quality pictures and 5 months to get the pictures once the proofs were turned in. Then, we realized we only got about half of our pictures due to their ordering error. Tried to speak to Michelle several times. She did not return numerous calls. When we did catch her at the store, she had tons of excuses for the long wait, but no appologies. Finally spaoke to her at length after receiving the few pictures and she was extremely rude. She blames us for the problems we have had. She wouldn't work with us at all, just kept blaming us for the issues and wouldn't help resolve them. We are getting a lawyer to deal with her for us. $1400.00 paid and wish so much that we would have gone somehwhere else.

Pros: N/A

Cons: bad pic quality, rude, calls not returned

 

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