Brides By Demetrios

★★★☆☆
  • 19 The Boulevard Saint Louis

    Saint Louis, MO 63117

    Map & Directions
  • 314-721-7400

About Brides By Demetrios

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3.0 2
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My sister recently got married 9/13/2009. The dresses were all beautiful & elegant in design. When the bridesmaids went to put their dresses on(me included) my strap broke to the dress, the button popped off when trying to have it zipped up. The maid of honor's s dress-OMG her pletes came apart due to the threading coming lose. This was a huge embarrasment and she had to march down the aisle with safety pins holding her pletes together. I felt as though we didnt get what we paid for. The killer part is once I called Demetrios to inform them of our mishap, all they could say was "the dresses were picked in July" and since they have left the store there is nothing that we can do about your problem. I expained to her that the wedding was in September so no, we wouldnt have ran into any problems until then! I was also told that I could not have the corporate# to file a complaint as that # was only for employees. The dresses by no means were cheap, so it was a very big disappointment to have the dresses fall apart on the BIG day. Thank GOD the bride's dress was ok. Bottom line is that up until the wedding day I spoke very higly of Demetrios but I have since then had a change of heart after receiveing poor, unconcerned customer service. I can get that same treatment at David's Bridal

0
★☆☆☆☆

My sister recently got married 9/13/2009. The dresses were all beautiful & elegant in design. When the bridesmaids went to put their dresses on(me included) my strap broke to the dress, the button popped off when trying to have it zipped up. The maid of honor's s dress-OMG her pletes came apart due to the threading coming lose. This was a huge embarrasment and she had to march down the aisle with safety pins holding her pletes together. I felt as though we didnt get what we paid for. The killer part is once I called Demetrios to inform them of our mishap, all they could say was "the dresses were picked in July" and since they have left the store there is nothing that we can do about your problem. I expained to her that the wedding was in September so no, we wouldnt have ran into any problems until then! I was also told that I could not have the corporate# to file a complaint as that # was only for employees. The dresses by no means were cheap, so it was a very big disappointment to have the dresses fall apart on the BIG day. Thank GOD the bride's dress was ok. Bottom line is that up until the wedding day I spoke very higly of Demetrios but I have since then had a change of heart after receiveing poor, unconcerned customer service. I can get that same treatment at David's Bridal

Pros: Best uniquely desgned dresses

Cons: Cheaply put together/cheap material

.

My mom and I went into Demetrios the week after my husband proposed just to browse, NO intention of getting a dress. When I walked in, I was amazed. Their selection was unbelievable and I was waited on hand and foot. Their dresses were a tad bit on the pricey side but when it comes to your wedding dress, price is just a number. Plus they gave me a great discount, which they did for my best friend who got her dress there as well. You would think being that nice of a place you would need an appt. but you don't. We walked in off the street, started trying on dresses right away. I feel in love with the 4th dress I tried on and the rest is history. It came in a month before the expected date which left me plenty of time for alterations. I would recommend Demetrios to anyone.

2
★★★★★

My mom and I went into Demetrios the week after my husband proposed just to browse, NO intention of getting a dress. When I walked in, I was amazed. Their selection was unbelievable and I was waited on hand and foot. Their dresses were a tad bit on the pricey side but when it comes to your wedding dress, price is just a number. Plus they gave me a great discount, which they did for my best friend who got her dress there as well. You would think being that nice of a place you would need an appt. but you don't. We walked in off the street, started trying on dresses right away. I feel in love with the 4th dress I tried on and the rest is history. It came in a month before the expected date which left me plenty of time for alterations. I would recommend Demetrios to anyone.

Pros: Everything

Cons: Kinda Pricey

 

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