Imo's Pizza

★☆☆☆☆

About Imo's Pizza

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  • Pizza Restaurants

Food

Food
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Harvester Imo's has always had horrible delivery times. I have always been quoted 40 min-1 hr every time I order. Each delivery gets worse on delivery time and has been closer to the 1 hour mark and sometimes pass the hour delivery mark. Once you finally get your pizza, you get cold pizza and missing items if you order from this store.

This last order placed on 12/30/18, after waiting almost 1.5 hrs, I call back to check on my delivery to find out that they have not even cooked my pizza and told me that it would be another 45 min before I would get my pizza. I asked to speak to a manager to let him know that I think that 2+ hour is ridiculous for pizza delivery and was hung up on 2 times.

When I finally got to speak to the manager, Corey, after calling back for a 3rd time, I get a manager who does not deserve to be a manager. He sounded annoyed that I was even complaining and then proceeded insinuate that I was a liar when I informed him that his employee was the one who quoted me 40 minute delivery time. I reassured him that I was quoted 40 min and he still would not take responsibility that his employees made a mistake and just treated me like I was an annoyance.

So if you want to wait 1-2 hours for cold pizza and missing items, then this is your store. Otherwise, I would suggest ordering elsewhere. I would not recommend this place even to my worst enemy.

1
★☆☆☆☆

Harvester Imo's has always had horrible delivery times. I have always been quoted 40 min-1 hr every time I order. Each delivery gets worse on delivery time and has been closer to the 1 hour mark and sometimes pass the hour delivery mark. Once you finally get your pizza, you get cold pizza and missing items if you order from this store.

This last order placed on 12/30/18, after waiting almost 1.5 hrs, I call back to check on my delivery to find out that they have not even cooked my pizza and told me that it would be another 45 min before I would get my pizza. I asked to speak to a manager to let him know that I think that 2+ hour is ridiculous for pizza delivery and was hung up on 2 times.

When I finally got to speak to the manager, Corey, after calling back for a 3rd time, I get a manager who does not deserve to be a manager. He sounded annoyed that I was even complaining and then proceeded insinuate that I was a liar when I informed him that his employee was the one who quoted me 40 minute delivery time. I reassured him that I was quoted 40 min and he still would not take responsibility that his employees made a mistake and just treated me like I was an annoyance.

So if you want to wait 1-2 hours for cold pizza and missing items, then this is your store. Otherwise, I would suggest ordering elsewhere. I would not recommend this place even to my worst enemy.

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