Lou Fusz Toyota

★★★★★
  • 10725 Manchester Rd

    Kirkwood, MO 63122

    Map & Directions
  • 888-221-4879

About Lou Fusz Toyota

Hours
Sales Mon,Wed,Fri: 9:00am - 9:00pm Tue,Thu: 9:00am - 6:00pm Sat: 9:00am - 5:00pm Sun: Closed
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Bought 2012 Tacoma, quick decision at closing time. Pleased with the buying experience and Jeff Bohnert promised missing floor mats, Later found jack tools missing and he promised those. Jeff wouldn't return my e mails and in the meantime

3
★★★★★

Bought 2012 Tacoma, quick decision at closing time. Pleased with the buying experience and Jeff Bohnert promised missing floor mats, Later found jack tools missing and he promised those. Jeff wouldn't return my e mails and in the meantime

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Just bought a 2013 Avalon Hybrid from Kris Portnoy at Lou Fusz. I was very pleased with everything, thanks Kris.

3
★★★★★

Just bought a 2013 Avalon Hybrid from Kris Portnoy at Lou Fusz. I was very pleased with everything, thanks Kris.

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Very questionable business practices, they place spam ads on Craigslist indicating a photo is included, but is not.

3
★★★★★

Very questionable business practices, they place spam ads on Craigslist indicating a photo is included, but is not.

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I had amazing service from Patrick Fusz, who is not afraid to be hands on and help his salesperson. He was genuinely friendly and helpful. Tara Gibson was great and even though busy as well as having difficult customers, was excellent in

3
★★★★★

I had amazing service from Patrick Fusz, who is not afraid to be hands on and help his salesperson. He was genuinely friendly and helpful. Tara Gibson was great and even though busy as well as having difficult customers, was excellent in

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After putting the information about my Pontiac into a local site I got a call from Rob Youngclaus at Fusz Toyota used cars asking me to stop by to get a personal evaluation of the car and what they might pay for it. Rob mentioned that

3
★★★★★

After putting the information about my Pontiac into a local site I got a call from Rob Youngclaus at Fusz Toyota used cars asking me to stop by to get a personal evaluation of the car and what they might pay for it. Rob mentioned that

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I recently purchased a vehicle from Lou Fusz Toyota. My salesman, Dan Bozzay made the process painless and easy. He was professional and did everything he could to make sure I had the car I wanted. When I picked it up he went through all

3
★★★★★

I recently purchased a vehicle from Lou Fusz Toyota. My salesman, Dan Bozzay made the process painless and easy. He was professional and did everything he could to make sure I had the car I wanted. When I picked it up he went through all

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I love the service dept at Fusz Toyota. Scott Gryzmala is wonderful in the service department.

3
★★★★★

I love the service dept at Fusz Toyota. Scott Gryzmala is wonderful in the service department.

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Delivered my 2000 Lincoln LS 5-speed to Warren Hamilton at Lou Fusz Toyota for service. Warren listened patiently to my less than knowledgeable explanation of what was happening to my car in addition to the engine warning light. He

3
★★★★★

Delivered my 2000 Lincoln LS 5-speed to Warren Hamilton at Lou Fusz Toyota for service. Warren listened patiently to my less than knowledgeable explanation of what was happening to my car in addition to the engine warning light. He

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I had a great experience purchasing my slightly used Scion xA. Steve Cole was a very polite and informative salesperson who stepped my through the process in way that put my mind at ease. I didn't feel any high pressure sales tactics, the negotiation was simple and easy as the car was priced right from the start. I never felt like I was at a typical used car lot. Lou Fusz Toyota (at Lindbergh & Manchester) was a clean, comfortable and no-hassle environment; unlike many other car dealerships I've browsed through. Thank you very much, Brad!!!

5
★★★★★

I had a great experience purchasing my slightly used Scion xA. Steve Cole was a very polite and informative salesperson who stepped my through the process in way that put my mind at ease. I didn't feel any high pressure sales tactics, the negotiation was simple and easy as the car was priced right from the start. I never felt like I was at a typical used car lot. Lou Fusz Toyota (at Lindbergh & Manchester) was a clean, comfortable and no-hassle environment; unlike many other car dealerships I've browsed through. Thank you very much, Brad!!!

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Thank you Jeff Bohnert! I love my new car and I am 100% satisfied with the customer service I received at Lou Fusz Toyota. I felt comfortable with my purchase every step of the way!

3
★★★★★

Thank you Jeff Bohnert! I love my new car and I am 100% satisfied with the customer service I received at Lou Fusz Toyota. I felt comfortable with my purchase every step of the way!

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Thanks for helping me. Lou Fusz Toyota biggest and very helpful dealer. Thanks again Nancy Schubert she was great agent. I get my new Toyota Highlander from Lou Fusz Toyota. That car is great.

3
★★★★★

Thanks for helping me. Lou Fusz Toyota biggest and very helpful dealer. Thanks again Nancy Schubert she was great agent. I get my new Toyota Highlander from Lou Fusz Toyota. That car is great.

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I bought a Toyota Camry from Lou Fusz Toyota on Lindberg and I had the best experience ever. I went to other Toyota dealers on South Kingshighway and the dealer wasn't friendly so I came to Lou Fusz and met James Conaway. He was so helpful and friendly. He wasn't pushy and got me the car that I wanted.. Thanks for being the best car salesman ever and I would recommend James Conaway to all my friends. Again ask for James Conaway because he is the best at what he does...

5
★★★★★

I bought a Toyota Camry from Lou Fusz Toyota on Lindberg and I had the best experience ever. I went to other Toyota dealers on South Kingshighway and the dealer wasn't friendly so I came to Lou Fusz and met James Conaway. He was so helpful and friendly. He wasn't pushy and got me the car that I wanted.. Thanks for being the best car salesman ever and I would recommend James Conaway to all my friends. Again ask for James Conaway because he is the best at what he does...

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We worked with Jimmy Conaway and he made our buying experience very pleasant. He listened carefully and asked appropriate questions then helped us find the right car. Negotiations were as pleasant as they could be and he really tried to

3
★★★★★

We worked with Jimmy Conaway and he made our buying experience very pleasant. He listened carefully and asked appropriate questions then helped us find the right car. Negotiations were as pleasant as they could be and he really tried to

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We recently worked with Mark Kleve and bought a car from Lou Fusz. He made it a great experience for us. He was prompt with the information we requested, no nonsense with the process, and flexible with the deal.

It was an enjoyable

3
★★★★★

We recently worked with Mark Kleve and bought a car from Lou Fusz. He made it a great experience for us. He was prompt with the information we requested, no nonsense with the process, and flexible with the deal.

It was an enjoyable

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I would definitely recommend Lou Fusz in Kirkwood. I purchased my Toyota from Brian Williams and he was very easy going and genuine in dealing with myself and my husband. He made you feel comfortable and was willing to answer all your

3
★★★★★

I would definitely recommend Lou Fusz in Kirkwood. I purchased my Toyota from Brian Williams and he was very easy going and genuine in dealing with myself and my husband. He made you feel comfortable and was willing to answer all your

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I went to Lou Fusz Toyota for some routine maintenance just yesterday. There was a gentleman by the name of Larry Zeid that took care of me. He did a superb job! He was very helpful, and made my experience quite a delight. My car's oil was changed, its tires were rotated, and it was vacuumed and washed all in matter of one hour!

Usually when I go into service departments (Jay Wolfe Toyota for instance), there are advisors assisting me that are just trying to sell me on things I don't need. Places like that make me feel like I am just an addition to its monthly revenues and nothing else. Not to mention, I received the same service at Jay Wolfe in the past that I did at Lou Fusz yesterday and it took two hours as opposed to one hour. Another thing to add, Jay Wolfe's services provided neither the vacuum service, nor the car wash service.

As for Lou Fusz's sevice, Larry did a great job in assisting me in a way that did not compromise my budget, and his talented technicians provided me with a detailed update of what my car needed in the near future. This not only enhanced my sense of security while driving on the road, but Larry's assurance and the way he treated me made me feel as though I had a friend in the business.

Later I came to find that Larry is the Service Manager of the Department. How often do you get that treatment?

Lou Fusz Toyota won me over by differentiating itself with its great customer care and great service. Needless to say, I will be servicing all of my cars at Lou Fusz Toyota from now on.

Thank you for going the extra mile and keep up the good work!

5
★★★★★

I went to Lou Fusz Toyota for some routine maintenance just yesterday. There was a gentleman by the name of Larry Zeid that took care of me. He did a superb job! He was very helpful, and made my experience quite a delight. My car's oil was changed, its tires were rotated, and it was vacuumed and washed all in matter of one hour!

Usually when I go into service departments (Jay Wolfe Toyota for instance), there are advisors assisting me that are just trying to sell me on things I don't need. Places like that make me feel like I am just an addition to its monthly revenues and nothing else. Not to mention, I received the same service at Jay Wolfe in the past that I did at Lou Fusz yesterday and it took two hours as opposed to one hour. Another thing to add, Jay Wolfe's services provided neither the vacuum service, nor the car wash service.

As for Lou Fusz's sevice, Larry did a great job in assisting me in a way that did not compromise my budget, and his talented technicians provided me with a detailed update of what my car needed in the near future. This not only enhanced my sense of security while driving on the road, but Larry's assurance and the way he treated me made me feel as though I had a friend in the business.

Later I came to find that Larry is the Service Manager of the Department. How often do you get that treatment?

Lou Fusz Toyota won me over by differentiating itself with its great customer care and great service. Needless to say, I will be servicing all of my cars at Lou Fusz Toyota from now on.

Thank you for going the extra mile and keep up the good work!

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I found Elizabeth "Libby" Mullen to be extremely enthusiastic, personable and knowledgeable. Every car dealership would do well to have such a great asset on board.

She puts you at ease when speaking with her and is very comfortable to

3
★★★★★

I found Elizabeth "Libby" Mullen to be extremely enthusiastic, personable and knowledgeable. Every car dealership would do well to have such a great asset on board.

She puts you at ease when speaking with her and is very comfortable to

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I recently purchased a 2012 Toyota Prius from Lou Fusz. The salesman was Albert Koesterer. Albert treated my wife and I professionally, respectfully and was very knowledgeable about the vehicle. Albert took the time to explain the features from inside and out. We test drove the vehicle and Albert also assisted in testing out some of the features with the new Toyota entune system.

Albert never made us feel pressured into purchasing a vehicle. When we submitted the information for our trade-in and offer on the vehicle, Albert worked for us to get the best deal we could.

I would highly recommend using Lou Fusz to anyone and especially Albert Koesterer.

Also the finance department was outstanding. The took the time to explain all the various maintenance packges, and again I never felt pressure to purchase any. Also they worked for me to get me the best rate possible!

5
★★★★★

I recently purchased a 2012 Toyota Prius from Lou Fusz. The salesman was Albert Koesterer. Albert treated my wife and I professionally, respectfully and was very knowledgeable about the vehicle. Albert took the time to explain the features from inside and out. We test drove the vehicle and Albert also assisted in testing out some of the features with the new Toyota entune system.

Albert never made us feel pressured into purchasing a vehicle. When we submitted the information for our trade-in and offer on the vehicle, Albert worked for us to get the best deal we could.

I would highly recommend using Lou Fusz to anyone and especially Albert Koesterer.

Also the finance department was outstanding. The took the time to explain all the various maintenance packges, and again I never felt pressure to purchase any. Also they worked for me to get me the best rate possible!

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Kris Portnoy was my salesman at Lou Fusz Toyota at Lindbergh and Manchester. He was very helpful to me and my wife through the sales process for a new 2012 Camry.
He was very patient as we discussed the features I wanted on the new car. He

3
★★★★★

Kris Portnoy was my salesman at Lou Fusz Toyota at Lindbergh and Manchester. He was very helpful to me and my wife through the sales process for a new 2012 Camry.
He was very patient as we discussed the features I wanted on the new car. He

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We recently purchased a certified used Toyota at Lou Fusz Toyota from Don Cole. He went above and beyond to help us with our purchase. All the staff at Lou Fusz Toyota was incredible, friendly and welcoming. I would HIGHLY recommend Don

3
★★★★★

We recently purchased a certified used Toyota at Lou Fusz Toyota from Don Cole. He went above and beyond to help us with our purchase. All the staff at Lou Fusz Toyota was incredible, friendly and welcoming. I would HIGHLY recommend Don

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We just purchased our second vehicle within 2 years from Linda Taylor at Lou Fusz Toyota. I highly encourage anyone looking to purchase a vehicle to go see Linda Taylor; she is trustworthy, honest, knowledgeable and friendly, making the

3
★★★★★

We just purchased our second vehicle within 2 years from Linda Taylor at Lou Fusz Toyota. I highly encourage anyone looking to purchase a vehicle to go see Linda Taylor; she is trustworthy, honest, knowledgeable and friendly, making the

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Everyone at the dealership was exceptionally nice and helpful. From our initial conversation with Jada - setting up our appointment and communicating with us up to the point of our arrival to Brian Williams, our salesman, who was very

3
★★★★★

Everyone at the dealership was exceptionally nice and helpful. From our initial conversation with Jada - setting up our appointment and communicating with us up to the point of our arrival to Brian Williams, our salesman, who was very

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Albert Koesterer was my salesman this past week at Lou Fusz Toyota. Soon after pricing my new car online, Albert was the only salesman of the responding dealerships who made a call. He was very respectful of our time and helped us our

3
★★★★★

Albert Koesterer was my salesman this past week at Lou Fusz Toyota. Soon after pricing my new car online, Albert was the only salesman of the responding dealerships who made a call. He was very respectful of our time and helped us our

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With the email program that Toyota put together that got me dealing with Albert Koesterer at Lou Fusz, it made for the easiest transaction I've ever been through when purchasing a vehicle.\r
\r
Once at the dealership, Albert took over and

3
★★★★★

With the email program that Toyota put together that got me dealing with Albert Koesterer at Lou Fusz, it made for the easiest transaction I've ever been through when purchasing a vehicle.\r
\r
Once at the dealership, Albert took over and

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I've been searching for a new car for almost 5 months now, and I've been to A LOT of dealerships. Lou Fusz has been the best in St. Louis by far.

If you need a new car go to Lou Fusz and ask for Albert. While I'm sure all of the

3
★★★★★

I've been searching for a new car for almost 5 months now, and I've been to A LOT of dealerships. Lou Fusz has been the best in St. Louis by far.

If you need a new car go to Lou Fusz and ask for Albert. While I'm sure all of the

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I was very pleased with the service I received at Lou Fusz Toyota....no endless waiting for the work to be done, and Scott my service advisor was friendly and knowledgeable....I'll always take my Toyota's there.\r
They have one very happy

3
★★★★★

I was very pleased with the service I received at Lou Fusz Toyota....no endless waiting for the work to be done, and Scott my service advisor was friendly and knowledgeable....I'll always take my Toyota's there.\r
They have one very happy

.

It blows me away that enterprises are oblivious to the damage that horrific service does to their business.

Case in point: I had an experience at Lou Fusz Toyota which, in the end, resulted in me simply asking them to forget that I bought my last car there, take me out of their system and never to contact me again. It started with an issue that was unresolvable (I shall spare you the gory details). The penultimate was the Service Rep and the Customer Service Director saying that they would provide me with the replacement components at their cost. Since neither party had a conclusive case, I appreciated this "gesture". I felt that while it wasn't a "win-win", neither was it a "lose-lose". However, something still didn't seem right... I called two other local Toyota dealerships where, without any background information whatsoever, I was quoted a lower price than Lou's "at cost" price. This was the ultimate insult to injury already inflicted.

Now, I'm not saying that the folks at Lou Fusz outright lied to me. Perhaps their Buyer isn't on the ball and can't get a good deal from his Suppliers. However, if this was a lie, it would be the most despicable, unprofessional and quite stupid act that I've seen inflicted upon a customer in a long time.

In either case, since I can't condone either lying or bad purchasing practices, I shall never step foot into another Lou Fusz operation again. Caveat emptor, friends.

UPDATE : My Third-Party repair shop ordered the necessary component from Lou Fuysz Toyota (they are the only place in town that has this item in stock). For some reason, Lou Fusz Toyota is "having trouble" shipping the component to the repair shop repair shop. They had promised the item 3 days ago. It still hasn't been shipped. Coincidence? Hmm....

0
★☆☆☆☆

It blows me away that enterprises are oblivious to the damage that horrific service does to their business.

Case in point: I had an experience at Lou Fusz Toyota which, in the end, resulted in me simply asking them to forget that I bought my last car there, take me out of their system and never to contact me again. It started with an issue that was unresolvable (I shall spare you the gory details). The penultimate was the Service Rep and the Customer Service Director saying that they would provide me with the replacement components at their cost. Since neither party had a conclusive case, I appreciated this "gesture". I felt that while it wasn't a "win-win", neither was it a "lose-lose". However, something still didn't seem right... I called two other local Toyota dealerships where, without any background information whatsoever, I was quoted a lower price than Lou's "at cost" price. This was the ultimate insult to injury already inflicted.

Now, I'm not saying that the folks at Lou Fusz outright lied to me. Perhaps their Buyer isn't on the ball and can't get a good deal from his Suppliers. However, if this was a lie, it would be the most despicable, unprofessional and quite stupid act that I've seen inflicted upon a customer in a long time.

In either case, since I can't condone either lying or bad purchasing practices, I shall never step foot into another Lou Fusz operation again. Caveat emptor, friends.

UPDATE : My Third-Party repair shop ordered the necessary component from Lou Fuysz Toyota (they are the only place in town that has this item in stock). For some reason, Lou Fusz Toyota is "having trouble" shipping the component to the repair shop repair shop. They had promised the item 3 days ago. It still hasn't been shipped. Coincidence? Hmm....

.

This is the first time I felt that I needed to write a review. With that being said this is the experience that I had at Lou Fusz Toyota. I recently bought a preowned vehicle from Lou Fusz Toyota. I have bought a few cars in my day, this was by far the worst experience I have ever had. My salesman was not knowledgeable. Rather than finding out correct answer to my questions he just lied. The manager (Ryan Mager) was worse. He was rude and did not seem to care if I bought a car or not. He was in his office on the computer and his cell phone for 20 minutes while he decided not to accept my offer (Which was $250 of the asking price). He said they did not have much mark up to work with. Just to paint a picture the preowned building is small and dirty. My wife used what was supposed to be the ladies room, there was a playboy on the back of the toilet. She refused to use the bathroom. After I agreed to buy the car and signed all my paper work, I was no more than ten feet away from Ryan Magers office when to quote his exact words to the salesman "You ripped his fuc*ing head off, it should be about a $3500 front end" which I assume means profit!! This by far was the worst experience I have ever had. I forwarded my complaint to Phil Fusz and Jim "somebody" and never heard back. Please do not get taken advantage of DO NOT BUY FROM FUSZ!!

0
★☆☆☆☆

This is the first time I felt that I needed to write a review. With that being said this is the experience that I had at Lou Fusz Toyota. I recently bought a preowned vehicle from Lou Fusz Toyota. I have bought a few cars in my day, this was by far the worst experience I have ever had. My salesman was not knowledgeable. Rather than finding out correct answer to my questions he just lied. The manager (Ryan Mager) was worse. He was rude and did not seem to care if I bought a car or not. He was in his office on the computer and his cell phone for 20 minutes while he decided not to accept my offer (Which was $250 of the asking price). He said they did not have much mark up to work with. Just to paint a picture the preowned building is small and dirty. My wife used what was supposed to be the ladies room, there was a playboy on the back of the toilet. She refused to use the bathroom. After I agreed to buy the car and signed all my paper work, I was no more than ten feet away from Ryan Magers office when to quote his exact words to the salesman "You ripped his fuc*ing head off, it should be about a $3500 front end" which I assume means profit!! This by far was the worst experience I have ever had. I forwarded my complaint to Phil Fusz and Jim "somebody" and never heard back. Please do not get taken advantage of DO NOT BUY FROM FUSZ!!

Pros: NONE

Cons: LIARS UNPROFESSIONAL

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Dont trust Fusz for your preowned cars. Their prices are higher than average; The service is good only till you BUY the car... after that you are treated badly until you step into the service center.

The staff at the service center are courteous, but the parts and service is overtly expensive.
Tires, Lube, Brake Service - everything is expensive; Not sure why they are always busy - may be all used-car buyers like me keep visiting them for more and more problems with the cars...

I got a Toyota corolla 2002 4 months back; within 2 months its front tires blew-off; And within 4 months it developed problems in its catalytic converter. Not sure what more is in store.

I regret my decision and I dont want others to be hurt by deciding to buy from Fusz.

Ignore them, there are surely many better sellers out there - or buy from inidividuals but give this guy a skip :)

0
★☆☆☆☆

Dont trust Fusz for your preowned cars. Their prices are higher than average; The service is good only till you BUY the car... after that you are treated badly until you step into the service center.

The staff at the service center are courteous, but the parts and service is overtly expensive.
Tires, Lube, Brake Service - everything is expensive; Not sure why they are always busy - may be all used-car buyers like me keep visiting them for more and more problems with the cars...

I got a Toyota corolla 2002 4 months back; within 2 months its front tires blew-off; And within 4 months it developed problems in its catalytic converter. Not sure what more is in store.

I regret my decision and I dont want others to be hurt by deciding to buy from Fusz.

Ignore them, there are surely many better sellers out there - or buy from inidividuals but give this guy a skip :)

Pros: Staff are courteous;

Cons: Service is bad and expensive; Used-cars are totally low quality and prices misleading. Fake policies witih clauses in the contracts not stated outright.

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Not too bad regarding pricing. Initial price quote was a little high, but quickly agreed via a-mail to match other dealer's price quotes. Never tried to beat those quotes, though. So make sure you have other quotes if you're going to deal with them ...

2
★★★★☆

Not too bad regarding pricing. Initial price quote was a little high, but quickly agreed via a-mail to match other dealer's price quotes. Never tried to beat those quotes, though. So make sure you have other quotes if you're going to deal with them ...

Pros: Agreed to meet any price

Cons: Wouldn't beat best price quote so far

Message from Lou Fusz Toyota

New car lifetime Powertrain warranty (see dealer for details), Auto Awards Program

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