Climate Control Heating & Cooling

★★★☆☆
  • 937 S Brown St

    Liberty, MO 64068

    Map & Directions
  • 816-388-9366

About Climate Control Heating & Cooling

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Hours
Monday: 9:00 AM - 5:00 PM; Tuesday: 9:00 AM - 5:00 PM; Wednesday: 9:00 AM - 5:00 PM; Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 5:00 PM; Saturday: By Appt.; Sunday: By Appt.
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Finding myself at home recovering from a medical event in Feb, I decided to get things done around the house. One on the list was an HVAC service, since I knew we had missed the annual servicing in 12. I could not find the file for our regular HVAC people. After checking on the internet, I decided upon Climate Control Heating and Cooling, in Liberty, Mo. I set the service appointment and the technician came out and did a regular tune-up on the system. Upon leaving, Travis advised me that because he had cleaned the blower and that it had been very dirty, it would be making an extra loud sound because the blower would be pulling harder now that it no longer had dirt. However, he said, after a few days it will settle down. Im not knowledgeable about motors and such so I thought nothing of it. Boy WAS it LOUD. It sounded like a jet engine. After a week of this and other problems, I called Gene at Climate Control and told him that the sound of the blower was still very loud, the thermostat had been behaving quite erratically since the tune-up and that the whole system was cycling very awkwardly. I was concerned because none of these issues, nor any others, had been in the system prior to the tune-up. Gene assured me that he would send someone right out. The second technician, Justin, came out and said that he and the first technician, Travis, had spoken about the blower and that Travis could take care of it. He spent some time with our HVAC system and then came upstairs to tell me that the blower was just about shot and that we need to replace it either now or sometime really soon. Travis gave me quotes of about $800 to replace the blower.
The system continued to work erratically and with problems, which I thought highly suspicious considering there had been no problems prior to the tune-up. After further searching, I finally found the name of the trusted HVAC people that we had used before and decided that I really needed a second opinion about the NEW problems having arisen in our system. To negate any comments that Climate Control of Liberty might counter with ( i.e.thats just a competitor bad-mouthing us), I also called a friend of mine who is an HVAC construction engineer to FIRST give his opinion. He came and looked at the system and determined that the blower was just fine. The fine folks at Arctic Air had arrived while my friend was still here. My HVAC engineer friend and Arctic Air tech discussed that the blower was operating very well. Arctic Air tech took the front panel off and immediately saw what the problem was: in the basic hook-ups, our system had been re-hooked into something other than the Heat Speed Relay causing the blower to not cycle as it should.
So, two technicians from Climate Control of Liberty, came out and our system was reset in a very basic way, so that the blower would appear as if it were malfunctioning and needed replacing.

1
★☆☆☆☆

Finding myself at home recovering from a medical event in Feb, I decided to get things done around the house. One on the list was an HVAC service, since I knew we had missed the annual servicing in 12. I could not find the file for our regular HVAC people. After checking on the internet, I decided upon Climate Control Heating and Cooling, in Liberty, Mo. I set the service appointment and the technician came out and did a regular tune-up on the system. Upon leaving, Travis advised me that because he had cleaned the blower and that it had been very dirty, it would be making an extra loud sound because the blower would be pulling harder now that it no longer had dirt. However, he said, after a few days it will settle down. Im not knowledgeable about motors and such so I thought nothing of it. Boy WAS it LOUD. It sounded like a jet engine. After a week of this and other problems, I called Gene at Climate Control and told him that the sound of the blower was still very loud, the thermostat had been behaving quite erratically since the tune-up and that the whole system was cycling very awkwardly. I was concerned because none of these issues, nor any others, had been in the system prior to the tune-up. Gene assured me that he would send someone right out. The second technician, Justin, came out and said that he and the first technician, Travis, had spoken about the blower and that Travis could take care of it. He spent some time with our HVAC system and then came upstairs to tell me that the blower was just about shot and that we need to replace it either now or sometime really soon. Travis gave me quotes of about $800 to replace the blower.
The system continued to work erratically and with problems, which I thought highly suspicious considering there had been no problems prior to the tune-up. After further searching, I finally found the name of the trusted HVAC people that we had used before and decided that I really needed a second opinion about the NEW problems having arisen in our system. To negate any comments that Climate Control of Liberty might counter with ( i.e.thats just a competitor bad-mouthing us), I also called a friend of mine who is an HVAC construction engineer to FIRST give his opinion. He came and looked at the system and determined that the blower was just fine. The fine folks at Arctic Air had arrived while my friend was still here. My HVAC engineer friend and Arctic Air tech discussed that the blower was operating very well. Arctic Air tech took the front panel off and immediately saw what the problem was: in the basic hook-ups, our system had been re-hooked into something other than the Heat Speed Relay causing the blower to not cycle as it should.
So, two technicians from Climate Control of Liberty, came out and our system was reset in a very basic way, so that the blower would appear as if it were malfunctioning and needed replacing.

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Scam Artists still exist. 2 technicians came out to 'service' our HVAC. They removed the wire from the Heat Speed Relay and plugged it into the wrong setting. Made our blower appear as if it were breaking....of course, they tried to

3
★★★★★

Scam Artists still exist. 2 technicians came out to 'service' our HVAC. They removed the wire from the Heat Speed Relay and plugged it into the wrong setting. Made our blower appear as if it were breaking....of course, they tried to

.

Cory, the service tech at Climate Control, was great! He was very thorough, checked our concerns and provided two solutions to help our air quality. Give that guy a raise!

5
★★★★★

Cory, the service tech at Climate Control, was great! He was very thorough, checked our concerns and provided two solutions to help our air quality. Give that guy a raise!

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The technician was professional. However, their services are very expensive. $90 to come to your house. That fee is not waiver or included in the cost of any repairs if you hire their company. I was charged $575 for a blower motor on my furnace. I have secured bids to do the same work for a total of $260-$350. You will be happy with their work. But you will pay more for them than for other places.

2
★★☆☆☆

The technician was professional. However, their services are very expensive. $90 to come to your house. That fee is not waiver or included in the cost of any repairs if you hire their company. I was charged $575 for a blower motor on my furnace. I have secured bids to do the same work for a total of $260-$350. You will be happy with their work. But you will pay more for them than for other places.

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I thought they were very unprofessional in customer care department,and hidden fees.I was not there,so they took advantage of my wife.

1
★☆☆☆☆

I thought they were very unprofessional in customer care department,and hidden fees.I was not there,so they took advantage of my wife.

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1 out of 1 people found this review helpful.

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Climate Control specializes in air-conditioning and heating. When we had our air-conditioning replaced they came and gave us a very fair bid. They were courteous and helpful.

4
★★★★☆

Climate Control specializes in air-conditioning and heating. When we had our air-conditioning replaced they came and gave us a very fair bid. They were courteous and helpful.

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Climate Control offers heating and cooling installation and repair. Their staff is very professional, both the staff over the phone and the technicians who arrive for service. They arrive on time and prices are competitive. I have always trusted Climate Control with all of my heating and cooling needs and have not been disappointed.

4
★★★★☆

Climate Control offers heating and cooling installation and repair. Their staff is very professional, both the staff over the phone and the technicians who arrive for service. They arrive on time and prices are competitive. I have always trusted Climate Control with all of my heating and cooling needs and have not been disappointed.

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