Kmart

★☆☆☆☆
  • 3101 S Glenstone Ave

    Springfield, MO 65804

    Map & Directions
  • 417-883-6166

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My husband purchased a $600.00 ring for me, three days later, the center stone and head broke off from the band...Ask the store for an exchange,
of course my husband did not keep his receipt, but we had the tag off the ring...Took all this back to the store, spoke to Rhianna, she called the manager, they would not exchange the ring, because they needed proof of WHAT store it was purchased at and how old the ring was...Any normal person could look at the ring and tell it was new, it still had the new "sparkle" and had no scratches on the band....I ask the clerk if the tag off the ring was their store tag, she confirmed that it was but still refused to exchange...I looked @ the clerk and told her that I would not spend another penny in their store or any other Kmart store. I have had to exchange items in the past @ WAL-MART, without any problems. Congratulations Kmart you just helped your competitor, I'll shop @ WAL-MART from now on

1
★☆☆☆☆

My husband purchased a $600.00 ring for me, three days later, the center stone and head broke off from the band...Ask the store for an exchange,
of course my husband did not keep his receipt, but we had the tag off the ring...Took all this back to the store, spoke to Rhianna, she called the manager, they would not exchange the ring, because they needed proof of WHAT store it was purchased at and how old the ring was...Any normal person could look at the ring and tell it was new, it still had the new "sparkle" and had no scratches on the band....I ask the clerk if the tag off the ring was their store tag, she confirmed that it was but still refused to exchange...I looked @ the clerk and told her that I would not spend another penny in their store or any other Kmart store. I have had to exchange items in the past @ WAL-MART, without any problems. Congratulations Kmart you just helped your competitor, I'll shop @ WAL-MART from now on

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Editorial from

In Short
Since 1962, the big red K has come to stand for competitive prices and comprehensive inventory. Sprawling more than 80,000 square feet, the large store offers more than 60,000 products ranging from jewelry to video…

 

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