Renton Collections

★★★★★
  • 211 Morris Ave S

    Renton, WA 98057

    Map & Directions
  • 425-255-8231

About Renton Collections

Hours
Mon - Fri, 9am - 5pm; Sat - Sun, closed

Finance

Finance
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United Collection Service Inc

16040 Christensen Rd 305 Tukwila, WA

5.0 5
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I recieved a bill from this company for $33.33, it was an original debt of 8.91. I contacting the collection company in regards to this debt, i was told that i needed to pay it i asked the collector who the creditor was and she stated

3
★★★★★

I recieved a bill from this company for $33.33, it was an original debt of 8.91. I contacting the collection company in regards to this debt, i was told that i needed to pay it i asked the collector who the creditor was and she stated

.

Renton Collections has some of if not the most uneducated personal working for their company. How do you collect debts in a workers' comp case if you do not accept emails, fax information and cannot speak intelligently on the phone without

3
★★★★★

Renton Collections has some of if not the most uneducated personal working for their company. How do you collect debts in a workers' comp case if you do not accept emails, fax information and cannot speak intelligently on the phone without

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When you are speaking to a customer service person you should have their utmost attention not be told they have to go because they have another call. You didn't call them for conversation, they are not your friend. You are their customer.

3
★★★★★

When you are speaking to a customer service person you should have their utmost attention not be told they have to go because they have another call. You didn't call them for conversation, they are not your friend. You are their customer.

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I woudn't be deterred that they've been rude - they're debt collectors, so they aren't paid to be nice. However, in my dealings with them they have actually been quite polite.\r
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They haven't been very speedy about sending the paperwork

3
★★★★★

I woudn't be deterred that they've been rude - they're debt collectors, so they aren't paid to be nice. However, in my dealings with them they have actually been quite polite.\r
\r
They haven't been very speedy about sending the paperwork

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I JUST called to PAY my bill in full and got the 2 of the RUDEST people at that company!! I told LANDON that I was calling with regard to a bill I had received in the mail and he became the RUDEST person I have EVER talked to before!! And I have had some rude bill collectors call me before. Anyway, the conversation progressed and he repeatedly responded to my request to speak to a supervisor by asking me if I had by checkbook. When I told him that I was going to speak to an attorney about this because it is illegal, he had the nerve to tell me that I should take the money that I paid the attorney and pay my bill! When he finally transferred me to someone else I started to explain what had happened and SHE started laughing! I then asked her to transfer me to her supervisor and she transferred me to a nonexistent (not assigned) voicemail. I hung up the phone and called back. I told the receptionist that I wanted the senior supervisor in the office and she attempted to transfer me to two different men (VERY polite, one of the ONLY in that office!!). When she finally got Mike J***s for me I explained what had happened and told him that I was not going to let this go? While he was very polite and kissed my a** he still asked me after I had told him everything that I could remember (was in too much shock to recall it all) if I wanted to pay my bill!! As if that is all they care about! Well if you guys are reading this, you might want to consider customer service!!!

0
★☆☆☆☆

I JUST called to PAY my bill in full and got the 2 of the RUDEST people at that company!! I told LANDON that I was calling with regard to a bill I had received in the mail and he became the RUDEST person I have EVER talked to before!! And I have had some rude bill collectors call me before. Anyway, the conversation progressed and he repeatedly responded to my request to speak to a supervisor by asking me if I had by checkbook. When I told him that I was going to speak to an attorney about this because it is illegal, he had the nerve to tell me that I should take the money that I paid the attorney and pay my bill! When he finally transferred me to someone else I started to explain what had happened and SHE started laughing! I then asked her to transfer me to her supervisor and she transferred me to a nonexistent (not assigned) voicemail. I hung up the phone and called back. I told the receptionist that I wanted the senior supervisor in the office and she attempted to transfer me to two different men (VERY polite, one of the ONLY in that office!!). When she finally got Mike J***s for me I explained what had happened and told him that I was not going to let this go? While he was very polite and kissed my a** he still asked me after I had told him everything that I could remember (was in too much shock to recall it all) if I wanted to pay my bill!! As if that is all they care about! Well if you guys are reading this, you might want to consider customer service!!!

 

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