Gold's Gym

★★★★☆
KNOW YOUR OWN STRENGTH
  • 18600 Woodinville Snohomish Rd NE

    Woodinville, WA 98072

    Map & Directions
  • 425-481-4334

About Gold's Gym

Categories
Hours
Mon - Thurs, 4:30am - 11pm; Fri, 4:30am - 10pm; Sat, 7:00am-8pm; Sun, 7am - 7pm

Sports & Recreation

Sports & Recreation
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I Was a member of Gold Gym - to Cancel your contract you will need a note from your doctor stating that you have a medical problem or that pool is to cold for you -And no longer can you attend.

3
★★★★★

I Was a member of Gold Gym - to Cancel your contract you will need a note from your doctor stating that you have a medical problem or that pool is to cold for you -And no longer can you attend.

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Absolute ripp off. I SIGNED UP FOR A MONTH TO MONTH MEMBERSHIP YR/2 AGO,Went in oneday and said i would like to add my girlfriend on a month to month, and did, she also purchased over 1200$$ in private lessons that did nothing for her she

3
★★★★★

Absolute ripp off. I SIGNED UP FOR A MONTH TO MONTH MEMBERSHIP YR/2 AGO,Went in oneday and said i would like to add my girlfriend on a month to month, and did, she also purchased over 1200$$ in private lessons that did nothing for her she

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Has gone downhill . . . and fast !\r
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Have been a member for a number of years. The place is less friendly that it used to be. Some of the mgmt demonstrate a "superior" attitude. \r
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Also, many of their instructors have

3
★★★★★

Has gone downhill . . . and fast !\r
\r
Have been a member for a number of years. The place is less friendly that it used to be. Some of the mgmt demonstrate a "superior" attitude. \r
\r
Also, many of their instructors have

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I agree with those that say management doesn't care about their members. They used to have very good group fitness classes here. This was the only reason I came to this gym. It certainly wasn't because of the rude management. However,

3
★★★★★

I agree with those that say management doesn't care about their members. They used to have very good group fitness classes here. This was the only reason I came to this gym. It certainly wasn't because of the rude management. However,

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Ryan, the manager, I caught him watching me while I was undressing and walking towards the showers from the dressing room. I asked the guy who signed me up months ago to cancel my membership because I couldn't take that, and he denied

3
★★★★★

Ryan, the manager, I caught him watching me while I was undressing and walking towards the showers from the dressing room. I asked the guy who signed me up months ago to cancel my membership because I couldn't take that, and he denied

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I joined or became a member of Golds 7 months ago. I look younger do to exercise. I looked up some other business and decided to look up Gold and could not believe the reviews. First thing the staff is very friendly and working hard. I

3
★★★★★

I joined or became a member of Golds 7 months ago. I look younger do to exercise. I looked up some other business and decided to look up Gold and could not believe the reviews. First thing the staff is very friendly and working hard. I

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I signed my 3 and 6 year old sons up for swimming lessons. Half way through the first lesson, my three year old unintentionally let go of the wall and went under. The teacher was far away with his back turned and didn't even notice. I had

3
★★★★★

I signed my 3 and 6 year old sons up for swimming lessons. Half way through the first lesson, my three year old unintentionally let go of the wall and went under. The teacher was far away with his back turned and didn't even notice. I had

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I have given Gold's Gym 3 tries over the last several years and was screwed over and treated like garbage every time. The last time I signed up they PROMISED that things were different and the management was honest and caring. Within a

3
★★★★★

I have given Gold's Gym 3 tries over the last several years and was screwed over and treated like garbage every time. The last time I signed up they PROMISED that things were different and the management was honest and caring. Within a

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I had a membership at the Gold's Gym in Eugene, OR. They too, have rude people working up front. I'm not sure how busy you are when your just standing there. Why not just wave me in without having to drag your feet to scan my membership card. Better yet how about a hello. There was one particular guy there with a piss poor attitude, I think he might of been the manager. But, for sure most of the trainer's are D1cks.

1
★☆☆☆☆

I had a membership at the Gold's Gym in Eugene, OR. They too, have rude people working up front. I'm not sure how busy you are when your just standing there. Why not just wave me in without having to drag your feet to scan my membership card. Better yet how about a hello. There was one particular guy there with a piss poor attitude, I think he might of been the manager. But, for sure most of the trainer's are D1cks.

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This place is terrible. The staff may seem friendly but the moment there is a problem (particularly billing) they turn cold and are not willing to help. They over charged me and refused to refund my money. It's been 3 months and I am still disputing it! They will nickel and dime you like there is no tomorrow. They also try to sell you on the "state of the art" equipment but the equipment is always broken! The management is made up of con artists. Try Columbia Athletic Club instead of this place. Much friendlier place.

1
★☆☆☆☆

This place is terrible. The staff may seem friendly but the moment there is a problem (particularly billing) they turn cold and are not willing to help. They over charged me and refused to refund my money. It's been 3 months and I am still disputing it! They will nickel and dime you like there is no tomorrow. They also try to sell you on the "state of the art" equipment but the equipment is always broken! The management is made up of con artists. Try Columbia Athletic Club instead of this place. Much friendlier place.

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I have been a member for years and the staff has always been very nice and what club doesn't have a little dust...Never had a problem with anything here. Open early and very late.

3
★★★★★

I have been a member for years and the staff has always been very nice and what club doesn't have a little dust...Never had a problem with anything here. Open early and very late.

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Gold's Gym staff is rather aggressive and rude. Not a very nice place. Sometimes they can even be belligerent.

And don't get me started on ABC Financial, the company they contract with to handle billing. Any contact with this company leaves bad taste in mouth.
Don't believe me? Google for: gold's gym scam

0
★☆☆☆☆

Gold's Gym staff is rather aggressive and rude. Not a very nice place. Sometimes they can even be belligerent.

And don't get me started on ABC Financial, the company they contract with to handle billing. Any contact with this company leaves bad taste in mouth.
Don't believe me? Google for: gold's gym scam

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7/10-Was a member and found myself very dissatisfied with this gym. The two main reasons were poor customer service (management attitude) and lack of cleanliness, especially the pool and sauna area.

Poor customer service example: There's a sign on the wall near the stretching mats that reads "please respect the facility and don't put feet on the wall." How about respecting the customer and making the wall able to handle having feet on it??? The gym I work out at now has thick wood panels on the wall, hand railings, and sanitary wipes all right there by the mats.

Example of poor cleanliness: mold and mildew growing in the steam room, dry sauna has lots of nasty stuff under the benches, hot tub has a scum ring most of the time. Also lots of dust and dirt around in weight area.

Some other general items include some rude and disrespectful trainers (not all), general lack of maintenance to the facility, long lead times for machine repairs (probably because they're so old; part issues).

Hope this review helps you make an informed decision, I used this site to help in selecting a new place to work out and wanted to give something back in return.

1
★☆☆☆☆

7/10-Was a member and found myself very dissatisfied with this gym. The two main reasons were poor customer service (management attitude) and lack of cleanliness, especially the pool and sauna area.

Poor customer service example: There's a sign on the wall near the stretching mats that reads "please respect the facility and don't put feet on the wall." How about respecting the customer and making the wall able to handle having feet on it??? The gym I work out at now has thick wood panels on the wall, hand railings, and sanitary wipes all right there by the mats.

Example of poor cleanliness: mold and mildew growing in the steam room, dry sauna has lots of nasty stuff under the benches, hot tub has a scum ring most of the time. Also lots of dust and dirt around in weight area.

Some other general items include some rude and disrespectful trainers (not all), general lack of maintenance to the facility, long lead times for machine repairs (probably because they're so old; part issues).

Hope this review helps you make an informed decision, I used this site to help in selecting a new place to work out and wanted to give something back in return.

Was this review helpful to you?
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.

I would not join this gym again. The gym is not clean. The hardwood aerobic floor is very dirty with hair and dustballs every where. The mats are AT LEAST 10 years old and STINK. The aerobic benches are at least 15 years old and peeling apart. The hand weights, the same way. The facility is so extremely warm I see people bringing their own fans. I've heard many members complain about the lack of air movement and heat and nothing has ever been done. The pool is closed too often and doesn't seen clean.

0
★☆☆☆☆

I would not join this gym again. The gym is not clean. The hardwood aerobic floor is very dirty with hair and dustballs every where. The mats are AT LEAST 10 years old and STINK. The aerobic benches are at least 15 years old and peeling apart. The hand weights, the same way. The facility is so extremely warm I see people bringing their own fans. I've heard many members complain about the lack of air movement and heat and nothing has ever been done. The pool is closed too often and doesn't seen clean.

Pros: Few

Cons: Too crowded, too warm,no parking, pool closed

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Rude, and cold at times. Tom (swim director) seems to never be available. Had a problem w/ childrens swim contract, his wife calls me (she is not personnel), but acted like it, and will give u wrong information), she was mean, lacked professionalism & experience. She didn't make sense, and tried to boot me out of a paid contract. My kids have had lessons there for years (before it was Gold's)-they could of continued making money for the gym if they had better customer relations, but lost it.

0
★☆☆☆☆

Rude, and cold at times. Tom (swim director) seems to never be available. Had a problem w/ childrens swim contract, his wife calls me (she is not personnel), but acted like it, and will give u wrong information), she was mean, lacked professionalism & experience. She didn't make sense, and tried to boot me out of a paid contract. My kids have had lessons there for years (before it was Gold's)-they could of continued making money for the gym if they had better customer relations, but lost it.

Pros: ok equipment, not crowded.

Cons: bad customer service.

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My experience has been very good. I have been a member since 2007 when it was under a different management. Since Gold's took over it is much better. The manager (Cord) is very responsive and helpful and the staff always say hello. Love the pool. It is much better than other clubs I have frequented

2
★★★★★

My experience has been very good. I have been a member since 2007 when it was under a different management. Since Gold's took over it is much better. The manager (Cord) is very responsive and helpful and the staff always say hello. Love the pool. It is much better than other clubs I have frequented

Pros: Location. Pool. Management

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The aerobics room has a thermostat that is set too high and when the manager was 'notified' of that fact he said "I didn't get an email about this..." What the heck? How about a person telling you in person, bozo? So, just before they launched a full court press to sign up for personal training, the temperature miraculously was made more comfortable. That's until they reached their sales goal and BAM! ....back to sweat city. This time, they could give a rip. The front desk personnel do not acknowledge you at all and always seem to be busy folding towels. They are buddies with the manager and together, they form a little private club of their own. On the other hand, the trainers are superb - albeit underpaid and over worked. It's a nice gym all in all. The management however, leaves much to be desired.

1
★★☆☆☆

The aerobics room has a thermostat that is set too high and when the manager was 'notified' of that fact he said "I didn't get an email about this..." What the heck? How about a person telling you in person, bozo? So, just before they launched a full court press to sign up for personal training, the temperature miraculously was made more comfortable. That's until they reached their sales goal and BAM! ....back to sweat city. This time, they could give a rip. The front desk personnel do not acknowledge you at all and always seem to be busy folding towels. They are buddies with the manager and together, they form a little private club of their own. On the other hand, the trainers are superb - albeit underpaid and over worked. It's a nice gym all in all. The management however, leaves much to be desired.

Pros: Great Trainers

Cons: Temperature too high; Manager is a lazy bum

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Great equipment and facility but the worst management I've ever encountered.

The problems began when they over drafted my account for membership dues. Getting in touch with somebody to correct the problem took a lot of perseverance. Up front I purchased memberships for my wife and I, plus 6 personal trainer consultations. The first day my wife showed up to work out, they had absolutely no record of her membership. Again, I spent more time tracking down management to resolve the problem. The worst was yet to come...

We recently moved to Colorado. To cancel our membership I had to submit, in writing, our request and provide documented proof that we were moving more than 50 miles away from the club. (It's a similar process if your spouse happens to die and you need to cancel their membership). I submitted that paperwork sometime in September of this year. Since then, they have debited my account for Oct and Nov. I have left 2 voicemails for the billing person and called several more times trying to reach her. No callback yet and I expect to see another debit in December....

Think twice before signing on the dotted line at this club!

1
★★☆☆☆

Great equipment and facility but the worst management I've ever encountered.

The problems began when they over drafted my account for membership dues. Getting in touch with somebody to correct the problem took a lot of perseverance. Up front I purchased memberships for my wife and I, plus 6 personal trainer consultations. The first day my wife showed up to work out, they had absolutely no record of her membership. Again, I spent more time tracking down management to resolve the problem. The worst was yet to come...

We recently moved to Colorado. To cancel our membership I had to submit, in writing, our request and provide documented proof that we were moving more than 50 miles away from the club. (It's a similar process if your spouse happens to die and you need to cancel their membership). I submitted that paperwork sometime in September of this year. Since then, they have debited my account for Oct and Nov. I have left 2 voicemails for the billing person and called several more times trying to reach her. No callback yet and I expect to see another debit in December....

Think twice before signing on the dotted line at this club!

Pros: Great equipment and facility

Cons: Terrible management and contract policy

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Great facilities, awful personnel. Snobby, rude, clearly annoyed at having to offer the slightest assistance, this is the equivalent of a "pump your own gas" atmosphere.

1
★★★☆☆

Great facilities, awful personnel. Snobby, rude, clearly annoyed at having to offer the slightest assistance, this is the equivalent of a "pump your own gas" atmosphere.

Pros: Clean facilities, well maintained

Cons: Snobby, downright rude personnel

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I'm not sure who is writing these reviews but I don't think they are very fair. I am a member at the Woodinville Athletic Club and it is a top notch facility. The staff have always been very nice to me and my family, not to mention professional and helpful at all times. The hours of the club are very convienence, and contrary to popular opinion here, the equipment is great as well. There are OCCASIONALLY a few treadmills down (they don't magically work perfect forever folks) but they are always promptly fixed, not to mention the fact that the club has so much equipment that you never ever have to wait for any of the pieces of equipment. All in all it is a great gym and I highly recommend it. I also want to point out that it is suspicious to me that the people knocking this club have only posted one review on city search, that being of this club. Tells me its not an honest consumer out there just some bitter former member or employee probably. Sad, hopefully nobody believed them and didnt check it out for themselves cause they are missing out on a great place!

2
★★★★★

I'm not sure who is writing these reviews but I don't think they are very fair. I am a member at the Woodinville Athletic Club and it is a top notch facility. The staff have always been very nice to me and my family, not to mention professional and helpful at all times. The hours of the club are very convienence, and contrary to popular opinion here, the equipment is great as well. There are OCCASIONALLY a few treadmills down (they don't magically work perfect forever folks) but they are always promptly fixed, not to mention the fact that the club has so much equipment that you never ever have to wait for any of the pieces of equipment. All in all it is a great gym and I highly recommend it. I also want to point out that it is suspicious to me that the people knocking this club have only posted one review on city search, that being of this club. Tells me its not an honest consumer out there just some bitter former member or employee probably. Sad, hopefully nobody believed them and didnt check it out for themselves cause they are missing out on a great place!

Pros: equipment, staff, location

Cons: weights don't' lift themselves

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Lots of equipment...however, treadmills seem to breakdown....the group classes are great.

Staffers should learn to enforce the restacking of weights as they seem to not care.

1
★★★☆☆

Lots of equipment...however, treadmills seem to breakdown....the group classes are great.

Staffers should learn to enforce the restacking of weights as they seem to not care.

Pros: group classes, lots of equipment

Cons: lots of broken treadmills, people always leave their weights on the bar, men's lockerroom smells

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Woodinville Athletic Club is not interested in you. Terrible service. They don't bother to pretend to care about customer service.

0
★☆☆☆☆

Woodinville Athletic Club is not interested in you. Terrible service. They don't bother to pretend to care about customer service.

Pros: location, equipment

Cons: service, front desk

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My experience with this club was that they don't care! You will need to make an appointment to talk to someone for any basic information such as price and questions on a particular class. I'm not sure why they even need real people at the front desk to schedule an appoint with you to talk to someone. Worst of all, I have requested information on some classes via email a couple of times to the management and they never even care to reply at all.

1
★★☆☆☆

My experience with this club was that they don't care! You will need to make an appointment to talk to someone for any basic information such as price and questions on a particular class. I'm not sure why they even need real people at the front desk to schedule an appoint with you to talk to someone. Worst of all, I have requested information on some classes via email a couple of times to the management and they never even care to reply at all.

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New ownership bringing continued top quality fitness classes and one-on-one training

2
★★★★★

New ownership bringing continued top quality fitness classes and one-on-one training

Pros: 3 floors of equipment, top personal trainers, great classes

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Woodinville Athletic Club is a smaller gym that is big on personal attention. You won't feel intimidated working out here. And there are no long waits for equipment.

2
★★★★★

Woodinville Athletic Club is a smaller gym that is big on personal attention. You won't feel intimidated working out here. And there are no long waits for equipment.

Pros: Staff, Value, Atmosphere

Cons: No onsite classes

More about Gold's Gym

At Gold's Gym Woodinville you will find the latest cardio and strength training equipment plus exercise programs that include yoga, group cycling, and muscle endurance training! We combine the most diverse amenities such as Les Mills fitness classes, swimming pool, Pilates studio, and more with world-class personal training to deliver unrivaled fitness options and weight loss programs. Call or visit our site for a Free Trial Membership!

 

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