Northwest Audio Service

★★★★★

About Northwest Audio Service

Hours
Mon-Fri 10am-5:30pm, Sat 10am-2pm

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4.7222 18
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If I could give this place a zero, I would. The only review NOT obviously written by the owner is the other 1 star one, as my experience was almost identical: seemingly nice guy promised prompt service, I called & returned numerous times & he "hadn't gotten to it yet" until after months of trying, I finally badgered him enough that he fixed 1 of the 2 decks I'd brought in & I took back the other rather than have him delay more. John was contrite enough to offer his "repair" for free, which made me suspect if he did anything, it was absolutely superficial. The problem is that he's clearly totally disorganized, had equip in his car, all over the place, and TALKS FOREVER. Literally WILL NOT SHUT UP until you back out of the door- which is why he never gets any work done. ABSOLUTELY DO NOT GO HERE!!

1
★☆☆☆☆

If I could give this place a zero, I would. The only review NOT obviously written by the owner is the other 1 star one, as my experience was almost identical: seemingly nice guy promised prompt service, I called & returned numerous times & he "hadn't gotten to it yet" until after months of trying, I finally badgered him enough that he fixed 1 of the 2 decks I'd brought in & I took back the other rather than have him delay more. John was contrite enough to offer his "repair" for free, which made me suspect if he did anything, it was absolutely superficial. The problem is that he's clearly totally disorganized, had equip in his car, all over the place, and TALKS FOREVER. Literally WILL NOT SHUT UP until you back out of the door- which is why he never gets any work done. ABSOLUTELY DO NOT GO HERE!!

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John Ledbetter at Northwest Audio Services has more
Knowledge and experience than any other stereo repair shop near Puget sound.
John has refurbished two Carver MXR 2000 receivers, Fixed a Carver M-1.0T amplifier (power supply capacitor

3
★★★★★

John Ledbetter at Northwest Audio Services has more
Knowledge and experience than any other stereo repair shop near Puget sound.
John has refurbished two Carver MXR 2000 receivers, Fixed a Carver M-1.0T amplifier (power supply capacitor

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My 8-track player stopped playing so I called NW Audio to schedule the repair. I was asked to describe the problem and was given easy DIY repair instructions. To my surprise I was able to fix the unit myself, and I am no techie when it

3
★★★★★

My 8-track player stopped playing so I called NW Audio to schedule the repair. I was asked to describe the problem and was given easy DIY repair instructions. To my surprise I was able to fix the unit myself, and I am no techie when it

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I've taken stuff to John since he was in downtown Seattle and have always found him to be honest and cheap. If you call him he will probably have a do it yourself suggestion for a repair before he encourages you to bring it in. I will

3
★★★★★

I've taken stuff to John since he was in downtown Seattle and have always found him to be honest and cheap. If you call him he will probably have a do it yourself suggestion for a repair before he encourages you to bring it in. I will

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When I picked up my Pioneer 1050 from John, I expected a substantial fee. When he described all of the extra preventative service that he had done I thought I was going for a big ride. It wasn't. John has a passion for this stuff. He will probably forget more than you will ever know about vintage electronics. I love talking to him about the golden age of Hi-Fi Stereo. I feel like I have hair again.

Thanks, John. You keep this world rockin'.

2
★★★★★

When I picked up my Pioneer 1050 from John, I expected a substantial fee. When he described all of the extra preventative service that he had done I thought I was going for a big ride. It wasn't. John has a passion for this stuff. He will probably forget more than you will ever know about vintage electronics. I love talking to him about the golden age of Hi-Fi Stereo. I feel like I have hair again.

Thanks, John. You keep this world rockin'.

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Took my 33 year old Hitachi receiver with a stuck off speaker protection circuit to John. He told me about a week and if he could fix it, it would be under $70. Less than a week later he gave me a call told me it was fixed and charged me $50.
If he is doing anything wrong it would be not charging enough, but he is sure to make a lot of friends!

When coming from north turn on 77th and park behind building.

2
★★★★★

Took my 33 year old Hitachi receiver with a stuck off speaker protection circuit to John. He told me about a week and if he could fix it, it would be under $70. Less than a week later he gave me a call told me it was fixed and charged me $50.
If he is doing anything wrong it would be not charging enough, but he is sure to make a lot of friends!

When coming from north turn on 77th and park behind building.

Pros: man of integrity

Cons: None

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My Dual 521 turntable lost left channel sound. I called John and without asking me to "bring it in" or any other way to charge me a fee (as other audio repair places would do) John offered a few FREE troubleshooting solutions. The first one was simple and fixed the problem.
This man demonstrates the kind of service and helpful attitude that is so quickly disappearing from our culture. It was FREE technical solutions...he then said..."try that, if it doesn't work...call me back." Quality Service and an amazing helpful attitude.

2
★★★★★

My Dual 521 turntable lost left channel sound. I called John and without asking me to "bring it in" or any other way to charge me a fee (as other audio repair places would do) John offered a few FREE troubleshooting solutions. The first one was simple and fixed the problem.
This man demonstrates the kind of service and helpful attitude that is so quickly disappearing from our culture. It was FREE technical solutions...he then said..."try that, if it doesn't work...call me back." Quality Service and an amazing helpful attitude.

Pros: Concise helpful advice and solutions

Cons: None

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My first impression of NW Audio was that the place had to be good. Judging by the amount of repairs piled on the shelves was a valid indicator that the business was coming in because the guy was good.
John not only fixed my vintage Japanese Amplifier but gave me important pointers on maintenance. He also fixed and cleaned my son's CD player for $20 - on the spot and showed my son how to do it so as to save money and hassle!
John is extremely competent and honesty. I bring all my extensive collection of audio equipment to NW Audio for repairs.My highest recommendation.

2
★★★★★

My first impression of NW Audio was that the place had to be good. Judging by the amount of repairs piled on the shelves was a valid indicator that the business was coming in because the guy was good.
John not only fixed my vintage Japanese Amplifier but gave me important pointers on maintenance. He also fixed and cleaned my son's CD player for $20 - on the spot and showed my son how to do it so as to save money and hassle!
John is extremely competent and honesty. I bring all my extensive collection of audio equipment to NW Audio for repairs.My highest recommendation.

Pros: Honest ,super competent,and reasonable prices.

Cons: Need someone to answer phones and help at the counter.

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brought in my tape deck to be repaired in March. After FIVE MONTHS of calls not returned, being hung up on, being told to come in and pick up my tape deck when it was not ready (and it's not like I live nearby), and being repeatedly told that it was almost fixed but that he just hadn't gotten around to finishing the job, I was finally informed that my tape deck could not be fixed. And, hey, maybe it can't be, but I would have appreciated a little more honesty about that three or four months ago.

You walk in there, and there are literally hundreds of pieces of electronic equipment waiting to be fixed. I was constantly being offered "loaner" tape decks--where they come from, I don't know. I just know that if you want your personal belonging to disappear for months at a time, Northwest Audio is the store for you.

0
★☆☆☆☆

brought in my tape deck to be repaired in March. After FIVE MONTHS of calls not returned, being hung up on, being told to come in and pick up my tape deck when it was not ready (and it's not like I live nearby), and being repeatedly told that it was almost fixed but that he just hadn't gotten around to finishing the job, I was finally informed that my tape deck could not be fixed. And, hey, maybe it can't be, but I would have appreciated a little more honesty about that three or four months ago.

You walk in there, and there are literally hundreds of pieces of electronic equipment waiting to be fixed. I was constantly being offered "loaner" tape decks--where they come from, I don't know. I just know that if you want your personal belonging to disappear for months at a time, Northwest Audio is the store for you.

Pros: None

Cons: Poor customer service, took five months to NOT fix my deck.

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Brought my 80's JVC boombox in for repair, and found that it just needed a little cleaning, lubrication, and adjustment, which he did on the spot without delay, and also gave advice on maintaining it. Only cost $10, and anyone else could have easily charged way more for unnecessary work. Very friendly and honest. Highly recommended for new or vintage electronics.

2
★★★★★

Brought my 80's JVC boombox in for repair, and found that it just needed a little cleaning, lubrication, and adjustment, which he did on the spot without delay, and also gave advice on maintaining it. Only cost $10, and anyone else could have easily charged way more for unnecessary work. Very friendly and honest. Highly recommended for new or vintage electronics.

Pros: Prompt, helpful, knowledgeable, friendly, reasonable

Cons: None

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The most honest repair facility in Seattle that I have ever been to!!! John's knowledge of Reel-to-Reel Tape Decks is just amazing!!! I can always count on a fair assessment when it comes to repairing my equipment and I would highly recommend this estabishment without hesitation!!! The shop brings back memories of the good old days of stereo when units were made with quality and would last a long, long time!!! The owner's out-going personality gives you immediate comfort the minute you walk into the door! Just be prepared to listen abit cause he loves to talk! It was sure nice to see someone who loves his work and has continued to run his business for so many years, especially since now-a-days most repair shops no longer exist!!!

2
★★★★★

The most honest repair facility in Seattle that I have ever been to!!! John's knowledge of Reel-to-Reel Tape Decks is just amazing!!! I can always count on a fair assessment when it comes to repairing my equipment and I would highly recommend this estabishment without hesitation!!! The shop brings back memories of the good old days of stereo when units were made with quality and would last a long, long time!!! The owner's out-going personality gives you immediate comfort the minute you walk into the door! Just be prepared to listen abit cause he loves to talk! It was sure nice to see someone who loves his work and has continued to run his business for so many years, especially since now-a-days most repair shops no longer exist!!!

Pros: Honest, Trustworthy, Fair, Technical Knowledge,

Cons: Very Busy so sometimes turn-around time is long!

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The first time our CD player busted on our integrated stereo, everybody else wanted to replace the entire CD unit instead of try to fix the problem. Most wanted $150-$200. Just calling through the phone book I reached NW Audio. He spoke about options but thought from my description and thought he could fix it for $40. He did. How? The difference is this guy knows how to fix this stuff - he doesn't just automatically try to sell a brand new system to swap out the part. Walking into his shop was hilarious - every type of equipment imaginable from over the years. We've chit-chatted but I think this guy must have been a frustrated electrician who just went from tinkering around to being clearly the best in Seattle.

Last year had to return (and recomended a family member who got the same great service and price) after nearly 10 years. He found the problem and noted that part of the system was not really fixable (definitely could not put a guarantee on it) - but again instead of saying toss the whole system he just recommended adding a CD component and attach it to the back. Maybe more unsightly but a cheaper fix than "it's old - toss the whole system and buy all new".

Very affordable - partially just because of what his rates are, but also because he's fair/smart/honest.

5
★★★★★

The first time our CD player busted on our integrated stereo, everybody else wanted to replace the entire CD unit instead of try to fix the problem. Most wanted $150-$200. Just calling through the phone book I reached NW Audio. He spoke about options but thought from my description and thought he could fix it for $40. He did. How? The difference is this guy knows how to fix this stuff - he doesn't just automatically try to sell a brand new system to swap out the part. Walking into his shop was hilarious - every type of equipment imaginable from over the years. We've chit-chatted but I think this guy must have been a frustrated electrician who just went from tinkering around to being clearly the best in Seattle.

Last year had to return (and recomended a family member who got the same great service and price) after nearly 10 years. He found the problem and noted that part of the system was not really fixable (definitely could not put a guarantee on it) - but again instead of saying toss the whole system he just recommended adding a CD component and attach it to the back. Maybe more unsightly but a cheaper fix than "it's old - toss the whole system and buy all new".

Very affordable - partially just because of what his rates are, but also because he's fair/smart/honest.

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John is extremely knowledgable, honest, and friendly. His rates are very fair (he doesn't charge any bogus diagnostic fees - he just gets right to fixin' and doesn't charge bank for it). And, contrary to some of the other reviews here, John had relatively quick turn around time (3 days to repair my CD player). He doesn't accept credit cards, but he gave me the option of mailing him a check...AFTER I had taken my repaired CD player home. Now that's old school customer service that I haven't seen anywhere else. If all your audio equipment is working perfectly, I'd recommend breaking something just so you can have the pleasure of doing business with John.

2
★★★★★

John is extremely knowledgable, honest, and friendly. His rates are very fair (he doesn't charge any bogus diagnostic fees - he just gets right to fixin' and doesn't charge bank for it). And, contrary to some of the other reviews here, John had relatively quick turn around time (3 days to repair my CD player). He doesn't accept credit cards, but he gave me the option of mailing him a check...AFTER I had taken my repaired CD player home. Now that's old school customer service that I haven't seen anywhere else. If all your audio equipment is working perfectly, I'd recommend breaking something just so you can have the pleasure of doing business with John.

Pros: Friendly and fair service

Cons: Limited street parking. But there's parking around back.

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I've lived in Sea. 25+ yrs. and coming from an electronics background with an emphasis on broadcast audio/music, I can HIGHLY recommend John's work.
He is fair, competent, knowledgeable (just ask!!) and very well connected and respected throughout the audio community.

The new location works well for me (living in the N. end), Be sure to approach from the south, as he's on the east side of Aurora where it's split w/divider - one blk. N. of PCC - Across kitty-corner from MOTO INTERNATIONAL

2
★★★★★

I've lived in Sea. 25+ yrs. and coming from an electronics background with an emphasis on broadcast audio/music, I can HIGHLY recommend John's work.
He is fair, competent, knowledgeable (just ask!!) and very well connected and respected throughout the audio community.

The new location works well for me (living in the N. end), Be sure to approach from the south, as he's on the east side of Aurora where it's split w/divider - one blk. N. of PCC - Across kitty-corner from MOTO INTERNATIONAL

Pros: I've had NO 'returns' to him

Cons: Does n ot do DAT's - but will recommend where to take them.

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John is an exceptionally knowledgeable, generous and accommodating individual. He works on all kinds of vintage audio, and unhesitatingly shares his knowledge. Beware, though, he'll talk your ear off if you give him the chance! I've asked his advice many times on what to look for in particular pieces of equipment. His rates are very reasonable.

There is only one minor downside. First, he has a lot of work so don't expect a quick turnaround. My stuff has usually taken a couple of weeks, but I'm never in a hurry. And for all I know, he may be faster than other audio repair places.

2
★★★★★

John is an exceptionally knowledgeable, generous and accommodating individual. He works on all kinds of vintage audio, and unhesitatingly shares his knowledge. Beware, though, he'll talk your ear off if you give him the chance! I've asked his advice many times on what to look for in particular pieces of equipment. His rates are very reasonable.

There is only one minor downside. First, he has a lot of work so don't expect a quick turnaround. My stuff has usually taken a couple of weeks, but I'm never in a hurry. And for all I know, he may be faster than other audio repair places.

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John's audio repair service is the best, I can't say enough good.
I'm gratefull there is a place like this for me to bring my hifi to. Six stars!!! Thanks John!

2
★★★★★

John's audio repair service is the best, I can't say enough good.
I'm gratefull there is a place like this for me to bring my hifi to. Six stars!!! Thanks John!

Pros: Best service,nice people!

Cons: NONE

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I found NW Audio and John after searching from Portland to Seattle for a good Teac reel to reel repair service. John started by repairing in 1 week a R2R that had sat for one year at another repair store without diagnosis.

Since then I have brought a wide ranging collection of vintage audio equipment in for repair. Never have I been overcharged, made to wait an unreasonable amount of time for repairs, or felt the repair could have been done better.

John is simply the best I've run across in >30 years of audio collecting. Matter of fact, I've got some new components that need John's magic touch.

2
★★★★★

I found NW Audio and John after searching from Portland to Seattle for a good Teac reel to reel repair service. John started by repairing in 1 week a R2R that had sat for one year at another repair store without diagnosis.

Since then I have brought a wide ranging collection of vintage audio equipment in for repair. Never have I been overcharged, made to wait an unreasonable amount of time for repairs, or felt the repair could have been done better.

John is simply the best I've run across in >30 years of audio collecting. Matter of fact, I've got some new components that need John's magic touch.

Pros: Expert, fast and friendly

Cons: Will ignite latent desires to collect old audio gear!

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I have used northwest audio numerous times. John, the owner is honest and fair. They work on all makes and models of stereo equipment. I just had my nakamichi tape deck repaired and it works like new again. I have also had pioneer receivers, technics linear turntable, marantz receivers repaired there. A good place to do business.

Also a heads up. He has moved his business from downtown to up by greenlake. The address is 7614 Aurora Ave. He still uses the same phone number. 206.728.0369

2
★★★★★

I have used northwest audio numerous times. John, the owner is honest and fair. They work on all makes and models of stereo equipment. I just had my nakamichi tape deck repaired and it works like new again. I have also had pioneer receivers, technics linear turntable, marantz receivers repaired there. A good place to do business.

Also a heads up. He has moved his business from downtown to up by greenlake. The address is 7614 Aurora Ave. He still uses the same phone number. 206.728.0369

Pros: More convienient now that he is not all the way downtown. The owner is the repairman.

Cons: parking is a little tight but if you can not park out front. Park in the back

 

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