Regis Salons

★★★☆☆
  • 1321 N Columbia Center Blvd

    Kennewick, WA 99336

    Map & Directions
  • 509-783-3411

About Regis Salons

Hours
Sun 11am-7pm, Mon-Sat 9am-9pm
Reservations
Make A Reservation

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Brenda Ramirez has moved from Regis salon 2 ALADDIN'S Salon-8019 W Quinault Ave Ste.101 in Kenn by quality inn. Come seen her new place. Call 554-2446

4
★★★★☆

Brenda Ramirez has moved from Regis salon 2 ALADDIN'S Salon-8019 W Quinault Ave Ste.101 in Kenn by quality inn. Come seen her new place. Call 554-2446

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I am a loyal customer to regis in the mall. I always get my hair cut here, if I can't have my aunt who is a hairstylist, do it for me. She lives in california and does my hair for free, so when i go to a salon i expect good quality especially when i consider a hair cut a splurge. I had julissa cut my hair, and i explained what i wanted in explicit detail. i went home and my hair was ghastly uneven! the right side of my hair was visibily longer than the left! i came back and the same stylist supposedly fixed it but it was still uneven when i got home and a chunk was taken out of the back! i had to work all day the next day and didn't make it back until the next day. when i asked for my hair to be fixed everyone was very rude, and the manager jabbed me in the ear with the shears! I am highly disgusted with the poor customer service and lack of skills. i will be complaining to the district manager. I do not recommend going here at all!

0
★☆☆☆☆

I am a loyal customer to regis in the mall. I always get my hair cut here, if I can't have my aunt who is a hairstylist, do it for me. She lives in california and does my hair for free, so when i go to a salon i expect good quality especially when i consider a hair cut a splurge. I had julissa cut my hair, and i explained what i wanted in explicit detail. i went home and my hair was ghastly uneven! the right side of my hair was visibily longer than the left! i came back and the same stylist supposedly fixed it but it was still uneven when i got home and a chunk was taken out of the back! i had to work all day the next day and didn't make it back until the next day. when i asked for my hair to be fixed everyone was very rude, and the manager jabbed me in the ear with the shears! I am highly disgusted with the poor customer service and lack of skills. i will be complaining to the district manager. I do not recommend going here at all!

Pros: i know not to go back there!

Cons: so many. bad customer service, unskilled staff, hostile environment,

Editorial from

Haircuts, color, perms, texturizing and finishing services; products include private-label, Paul Mitchell, Bed Head, Biolage, Sebastian and more. Free consultation.

 

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