Hemley's Septic Tank Cleaning

★★★☆☆

About Hemley's Septic Tank Cleaning

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  • Septic Tank Cleaning

Home Construction & Remodeling

Home Construction & Remodeling
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2.6 5
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Be very careful of this company. They tried to tell me my septic was not working right when they came for a regular tank pumping, and then tried to sell me an $850 jett job on the spot. When I said I had to discuss this with my husband first, I was told that if the jet job wasn't done that day and the company had to return on a separate day the price would go up several hundred dollars. This was a red flag for me--pressure salemanship: "Do it today or it'll cost a lot more." I declined and said I wanted a second opinion. The tech--a guy named Ryan--got miffed and almost threatening in his remarks. He told me I'd be sorry and that I'd be calling him within a week or two because sewage would be backing up in my house. My husband and I checked the tank daily for months and saw no changes. It was draining just fine. But the story doesn't end there. It seems Hemley spitefully slapped our county records with a "deficiency" notice on the system. Three years later when we tried to get a building permit for an adiditon on our home the Heath Dept. said our septic was deemed deficient. They suggested we call Hemley's and ask them to come back and recheck the system. No way! I asked if another company could do it. You can guess the result. No deficiencies and a clean report to the county. Judge for yourself.

1
★☆☆☆☆

Be very careful of this company. They tried to tell me my septic was not working right when they came for a regular tank pumping, and then tried to sell me an $850 jett job on the spot. When I said I had to discuss this with my husband first, I was told that if the jet job wasn't done that day and the company had to return on a separate day the price would go up several hundred dollars. This was a red flag for me--pressure salemanship: "Do it today or it'll cost a lot more." I declined and said I wanted a second opinion. The tech--a guy named Ryan--got miffed and almost threatening in his remarks. He told me I'd be sorry and that I'd be calling him within a week or two because sewage would be backing up in my house. My husband and I checked the tank daily for months and saw no changes. It was draining just fine. But the story doesn't end there. It seems Hemley spitefully slapped our county records with a "deficiency" notice on the system. Three years later when we tried to get a building permit for an adiditon on our home the Heath Dept. said our septic was deemed deficient. They suggested we call Hemley's and ask them to come back and recheck the system. No way! I asked if another company could do it. You can guess the result. No deficiencies and a clean report to the county. Judge for yourself.

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0 out of 1 people found this review helpful.

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Excellent locally owned service company that I have used 3 times over the years. Prompt and professional. Wont use anybody else.

5
★★★★★

Excellent locally owned service company that I have used 3 times over the years. Prompt and professional. Wont use anybody else.

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1 out of 1 people found this review helpful.

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I give them less than one Star. The problem for me is the receptionist. I was making payment arrangements with another staff member. Unfortunately she called my boyfriend who is not involved five times and me five times trying to scare me and threaten me. She even threatened him.

I would now like to speak with the owner on this matter. I hope she is not a family member because first of all I would be smart enough to make sure the person was liable for the matter before you try to get big and scary. Do u think harassing customers will nicely resolve the matter.

Try being nice. It is more effective. I want to speak to the owner. I do not think u would have been happy to have her call us like a talker nor her tone and choice of threats.

U were at the top of my list now u r LAST.

If the owner and not the rude receptionists wants to talk with me that would be fine. She should be kept in the back room No people skills whatsoever. I worked at Nordstroms 10 years and being Nasty will not get u paid quickly! She obviously is not too bright which is why she kept calling my boyfriend until he called the Police.

Stalker

1
★☆☆☆☆

I give them less than one Star. The problem for me is the receptionist. I was making payment arrangements with another staff member. Unfortunately she called my boyfriend who is not involved five times and me five times trying to scare me and threaten me. She even threatened him.

I would now like to speak with the owner on this matter. I hope she is not a family member because first of all I would be smart enough to make sure the person was liable for the matter before you try to get big and scary. Do u think harassing customers will nicely resolve the matter.

Try being nice. It is more effective. I want to speak to the owner. I do not think u would have been happy to have her call us like a talker nor her tone and choice of threats.

U were at the top of my list now u r LAST.

If the owner and not the rude receptionists wants to talk with me that would be fine. She should be kept in the back room No people skills whatsoever. I worked at Nordstroms 10 years and being Nasty will not get u paid quickly! She obviously is not too bright which is why she kept calling my boyfriend until he called the Police.

Stalker

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0 out of 1 people found this review helpful.

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I hired them to pump my septic tank, do an operational and maintenance inspection and install risers, the job they did was less than satisfactory. They dug up my neighbors septic tank, broke sprinkler lines, did not fix them, left holes in my neighbors yard, hit my house with their excavator, and left my yard a huge mess, I would never recommend this company to anyone!

1
★☆☆☆☆

I hired them to pump my septic tank, do an operational and maintenance inspection and install risers, the job they did was less than satisfactory. They dug up my neighbors septic tank, broke sprinkler lines, did not fix them, left holes in my neighbors yard, hit my house with their excavator, and left my yard a huge mess, I would never recommend this company to anyone!

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1 out of 2 people found this review helpful.

.

they are the greatest. they did our drain field and tanks when we moved in and still help us maintain the system. i would highly recommend them to anyone

5
★★★★★

they are the greatest. they did our drain field and tanks when we moved in and still help us maintain the system. i would highly recommend them to anyone

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1 out of 1 people found this review helpful.

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