USA Auto Glass Repair

★★★★☆
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  • 15009 Bothell Way NE 830 NE North Gate Way

    Lake Forest Park, WA 98155

    Map & Directions
  • 425-939-7893

About USA Auto Glass Repair

Hours
M-F 9:00am - 5:00pm, Sa 9:00am - 4:00pm

Home & Garden

Home & Garden
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I've learned to never trust people. I'd recommend taking photos of your car before you bring it to anyone to work on, because if there's new damage, they'll deny it and it's just your word against theirs.

Yes, the gouges in my door panel are minor, however when your car is broken into and your stuff stolen, you probably don't want any reminder of the whole incident, right?

I had my 2003 Subaru Outback here to have to front passenger window replaced. I chose USA Auto Glass based on the http://yelp.com reviews, and their price was $175, which was $100 less than anywhere else I called. I picked it up after hours, and discovered the gouges as well as some scratching from some leftover glass in the channel.

After bringing it back in, the dude totally denied the damage to the door, saying that "we don't get anywhere near those gouges when taking the door panel off and those must have been there before and you just didn't notice them, you probably have the same ones on the other door" (which I didn't). I knew what it had looked like since I had vacuumed the glass out earlier that day. He offered to have me watch them take the panel off, which I did and I could see exactly where a slip of the tool could have caused the damage. I didn't point it out though, because I knew it'd just be an argument.

When they were going to take the glass out to clean it up, they had me step back into the waiting area, so I didn't see them put the panel back on. Everything works well now, but I will have those gouges as a lasting reminder of my terrible weekend :(

2
★★☆☆☆

I've learned to never trust people. I'd recommend taking photos of your car before you bring it to anyone to work on, because if there's new damage, they'll deny it and it's just your word against theirs.

Yes, the gouges in my door panel are minor, however when your car is broken into and your stuff stolen, you probably don't want any reminder of the whole incident, right?

I had my 2003 Subaru Outback here to have to front passenger window replaced. I chose USA Auto Glass based on the http://yelp.com reviews, and their price was $175, which was $100 less than anywhere else I called. I picked it up after hours, and discovered the gouges as well as some scratching from some leftover glass in the channel.

After bringing it back in, the dude totally denied the damage to the door, saying that "we don't get anywhere near those gouges when taking the door panel off and those must have been there before and you just didn't notice them, you probably have the same ones on the other door" (which I didn't). I knew what it had looked like since I had vacuumed the glass out earlier that day. He offered to have me watch them take the panel off, which I did and I could see exactly where a slip of the tool could have caused the damage. I didn't point it out though, because I knew it'd just be an argument.

When they were going to take the glass out to clean it up, they had me step back into the waiting area, so I didn't see them put the panel back on. Everything works well now, but I will have those gouges as a lasting reminder of my terrible weekend :(

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John and his guys came to my home in Redmond for no extra charge and worked around my busy schedule. I've had to replace some car windows in the past and these guys were very prompt and helpful. I even saved 5% for mentioning that I found them online--you should too!

5
★★★★★

John and his guys came to my home in Redmond for no extra charge and worked around my busy schedule. I've had to replace some car windows in the past and these guys were very prompt and helpful. I even saved 5% for mentioning that I found them online--you should too!

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Polite, PROMPT, and MOBILE service at no extra charge. The guy came to my house, put in a new windshield, cleaned up, answered all my (dumb) questions, and it was all over and done with about 3 hours after my initial call. I got a 5% internet discount, too! I would definately call them again.

5
★★★★★

Polite, PROMPT, and MOBILE service at no extra charge. The guy came to my house, put in a new windshield, cleaned up, answered all my (dumb) questions, and it was all over and done with about 3 hours after my initial call. I got a 5% internet discount, too! I would definately call them again.

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The were very fast and friendly. The work was done quickly and they even vaccumed all of the broken glass inside my car. Also it was the lowest price that I found in Seattle.

5
★★★★★

The were very fast and friendly. The work was done quickly and they even vaccumed all of the broken glass inside my car. Also it was the lowest price that I found in Seattle.

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Message from USA Auto Glass Repair

We are a full service auto glass company. We offer replacement an repair of auto glass. Also we specialize in diagnosing and repair power window motors and regulators. Next, we also offer custom window tinting; we can tint just one window or a complete vehicle.

All of our services is backed by a written lifetime warranty.

We guarantee to have the lowest prices and the highest quality of service that the northwest has come to expect from us.

More about USA Auto Glass Repair

Auto Glass Replacement And Repair. We Will Beat Any Written Qoute By 5%. Free & Fast Windshield Repair With Comprehensive Insurance. Free Mobile Service Is Available.

 

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