| Recommended: | yes | 0 | no | 0 |
Where do I begin... I have had nothing but problems with this group. The only positive thing I have to say about them is that there receptionist (Jessica) was extremely kind and helpful in scheduling me for dental work. I was having severe migraines for a little while and the PA filled out my chart incorrectly making it appear that this was a long time issue which resulted in my new insurance company sending me the $400 bill due to a "pre-existing condition". Not only that but when I asked the PA (i believe her name was Alana Murphy) if I could get tested for a wheat allergy she told me there are no actual tests to figure that out, and it was something that I would have to figure out on my own. NOT TRUE! it is a simple test! About a year later, and countless hours of trying to get the record straight with my insurance provider, I thought I would give them a second chance and try the dental practice out. BIG MISTAKE! The cleaning wasn't too bad, but when it came time for my filling, I wish I would have found a practice that was capable of fully completing a simple filling. First the filling was done incorrectly leaving me feeling like I had a popcorn kernel stuck in my tooth and making eating uncomfortable... I then went in again, and supposedly had it fixed. If fixing that filling means making it impossible to eat with half of my mouth then it was a job well done... I contacted them telling them of my frustration and my decision to go elsewhere to fix their mistakes. Now, once again, I am going to have to pay out of pocket for their incompetence. They said they would fix it free of charge, but with a track record like that, do they really expect me to return when they have already screwed up 3 times? I had seen the same dentist for 21 years in Colorado and had never felt any pain when I got fillings or cleanings... not the case here. I endured more pain in 30 minutes with them than I had in 21 years with my previous DDS. Two thumbs down!
Posted 11/03/09 | Report Abuse
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If you as a patient like to be abused and berated, then by all means make an appointment with this dentist. She will go out of her way to welcome you by being as abrasive and rude as she can be. Even her dental assistants agree. Each one will provide you with a personal and heart-felt apology for the treatment you receive. As for her service, it is best described as completely insensitive, the results only somewhat competent. There are thousands of better dentists in this town. Run as fast as you can to any one of them.
Posted 10/17/09 | Report Abuse
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