Cascade Florist

★★★★☆
  • 94 Front St N

    Issaquah, WA 98027

    Map & Directions
  • 425-392-7567

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4.0 5
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I ordered flowers from here a while ago and had to repeat the order numerous times, as well as my name and credit card number. The day the flowers were to be delivered the florist called my friend (who was receiving the flowers) and

3
★★★★★

I ordered flowers from here a while ago and had to repeat the order numerous times, as well as my name and credit card number. The day the flowers were to be delivered the florist called my friend (who was receiving the flowers) and

.

I find it somewhat interesting after reading the reply to Janeen House's rating that the writer claimed ("Help us find you in our records We have not been able to find you in our records or email history. We would love to address your concern if you would please call us. Store policy is that custom orders are made as requested or customer will be contacted for permission to change. Or you may have order from a different company. We are Cascade Florists and not affiliated with shops called Cascade Florals & Cascade Florist"). They have her name, she left phone messages and emails, and yet they couldn't find her? Also, to say they are not affiliated with Cascade Florals or Cascade Florist isn't true, if you do a simple online search you will see that indeed they are all 3! Seems somewhat deceptive in my opinion. The main thing is not filling the order as placed, and then not returning any calls or emails. In today's floral world with the bad ecomony and trying to compete with grocery stores bucket shops this is the very reason so many shops suffer since flowers are a luxury item in most peoples budgets. Having been in the floral industry for 30 years this is just bad business practice.

2
★★☆☆☆

I find it somewhat interesting after reading the reply to Janeen House's rating that the writer claimed ("Help us find you in our records We have not been able to find you in our records or email history. We would love to address your concern if you would please call us. Store policy is that custom orders are made as requested or customer will be contacted for permission to change. Or you may have order from a different company. We are Cascade Florists and not affiliated with shops called Cascade Florals & Cascade Florist"). They have her name, she left phone messages and emails, and yet they couldn't find her? Also, to say they are not affiliated with Cascade Florals or Cascade Florist isn't true, if you do a simple online search you will see that indeed they are all 3! Seems somewhat deceptive in my opinion. The main thing is not filling the order as placed, and then not returning any calls or emails. In today's floral world with the bad ecomony and trying to compete with grocery stores bucket shops this is the very reason so many shops suffer since flowers are a luxury item in most peoples budgets. Having been in the floral industry for 30 years this is just bad business practice.

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Great place to order flowers and very accommodating. Very friendly, helpful and patient staff! The price was fair and they made exactly what I had asked for. The flowers were beautiful. Highly, highly recommended

3
★★★★★

Great place to order flowers and very accommodating. Very friendly, helpful and patient staff! The price was fair and they made exactly what I had asked for. The flowers were beautiful. Highly, highly recommended

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Ordered an arrangement for my sister. Had her take a picture of it. They did not produce an arrangement with the flowers I specifically requested. Several were left out. I called and e-mailed and no response.

1
★☆☆☆☆

Ordered an arrangement for my sister. Had her take a picture of it. They did not produce an arrangement with the flowers I specifically requested. Several were left out. I called and e-mailed and no response.

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1 out of 1 people found this review helpful.

Business Response:

Help us find you in our records We have not been able to find you in our records or email history. We would love to address your concern if you would please call us. Store policy is that custom orders are made as requested or customer will be contacted for permission to change. Or you may have order from a different company. We are Cascade Florists and not affiliated with shops called Cascade Florals & Cascade Florist.
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I monopolized the designers time for 20 minutes in order to have exactly what I wanted created for my girl friend's birthday. Unbelievably, without giving him any picture, Marvin created exactly what was in my mind! And the owner delivered it to the restaurant exactly at 8pm as promised, making it one heck of a memorable evening for my girlfriend. I am now a dedicated customer for life and I recommend you use Cascade the next time you need a great florist.

5
★★★★★

I monopolized the designers time for 20 minutes in order to have exactly what I wanted created for my girl friend's birthday. Unbelievably, without giving him any picture, Marvin created exactly what was in my mind! And the owner delivered it to the restaurant exactly at 8pm as promised, making it one heck of a memorable evening for my girlfriend. I am now a dedicated customer for life and I recommend you use Cascade the next time you need a great florist.

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