Brake Team

★★★★★
  • 6900 NE Hwy 99 #A3

    Vancouver, WA 98665

    Map & Directions
  • 360-735-8326

Automotive

Automotive
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Brake Team caught my eye a year ago from their $88 brake job sign. I noticed that my front brakes were starting to make noise. Sorry this review is long, but worth reading! I dropped the car off and then went to go have breakfast. When we

3
★★★★★

Brake Team caught my eye a year ago from their $88 brake job sign. I noticed that my front brakes were starting to make noise. Sorry this review is long, but worth reading! I dropped the car off and then went to go have breakfast. When we

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I went in for the $88 special. I received a call after the initial inspection from the manager and he informed me that there were some serious issues with my brake system. He worked with me a bit on the price and was very informative. I

3
★★★★★

I went in for the $88 special. I received a call after the initial inspection from the manager and he informed me that there were some serious issues with my brake system. He worked with me a bit on the price and was very informative. I

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I took my 2001 Jimmy to this shop. They quoted $400 to fix ABS (light on problem). 3 days later they called and said there was more problems, ABS light was still on, and I owed $400 before I could get my Jimmy back. I refused to pay and

3
★★★★★

I took my 2001 Jimmy to this shop. They quoted $400 to fix ABS (light on problem). 3 days later they called and said there was more problems, ABS light was still on, and I owed $400 before I could get my Jimmy back. I refused to pay and

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the store manager running the computer was very nice to my boyfriend and I as we came in to get what we thought were just some new break pads. Come to find out it was alot more that just that. He basically told us that everything had to

3
★★★★★

the store manager running the computer was very nice to my boyfriend and I as we came in to get what we thought were just some new break pads. Come to find out it was alot more that just that. He basically told us that everything had to

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Jason is the best. He's professionsal and knowledgable and goes out of his way to get the work done. Jesus is a wonderful mechanic and I will continue to ask for him each time I need work done on my SUV. I have finally found a place where

3
★★★★★

Jason is the best. He's professionsal and knowledgable and goes out of his way to get the work done. Jesus is a wonderful mechanic and I will continue to ask for him each time I need work done on my SUV. I have finally found a place where

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Hi, this was my first visit to Brake Team. Unfortunately, I am very bad with names, but the gentleman at the counter was extremely helpful and kind to me. Agustin is who serviced my vehicle and he was very efficient and took less time that

3
★★★★★

Hi, this was my first visit to Brake Team. Unfortunately, I am very bad with names, but the gentleman at the counter was extremely helpful and kind to me. Agustin is who serviced my vehicle and he was very efficient and took less time that

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Went in to have my tires changed over. Great service. The staff was really friendly. The tire change over was done and I got a call faster then expected. I appreciated the information that was given to me about the wear & tear on my

3
★★★★★

Went in to have my tires changed over. Great service. The staff was really friendly. The tire change over was done and I got a call faster then expected. I appreciated the information that was given to me about the wear & tear on my

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Everyone was very nice and engaging. I always worry that I'm getting ripped off and the whole procedure did seem expensive but it all works now so I suppose it was worth it. But I was really impressed by the people there. Jeff was very

3
★★★★★

Everyone was very nice and engaging. I always worry that I'm getting ripped off and the whole procedure did seem expensive but it all works now so I suppose it was worth it. But I was really impressed by the people there. Jeff was very

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I would be interested in knowing if anybody gets out of there with the $88 brake special that goes in for it. I went in for a $15 oil change and $88 brake job. He called me to tell me that I needed $600 worth of brake repairs on the front

3
★★★★★

I would be interested in knowing if anybody gets out of there with the $88 brake special that goes in for it. I went in for a $15 oil change and $88 brake job. He called me to tell me that I needed $600 worth of brake repairs on the front

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I agree, they are dishonest i spent 178.00 way over what they had my car in there for. The noise that I came in with in the front wheel was still there when I left. Took it back the next day and they had me waiting so long I left. Dirty waiting room, lazy boys and my car was on the rack for 3.5 hrs and it was by the window I was waiting at. The dude spent only 40 min at the most to grind the rotors no replace brake pads ect. Will not go back, not ever!

1
★☆☆☆☆

I agree, they are dishonest i spent 178.00 way over what they had my car in there for. The noise that I came in with in the front wheel was still there when I left. Took it back the next day and they had me waiting so long I left. Dirty waiting room, lazy boys and my car was on the rack for 3.5 hrs and it was by the window I was waiting at. The dude spent only 40 min at the most to grind the rotors no replace brake pads ect. Will not go back, not ever!

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Not the $88 dollars I was hoping for, but my breaks were already squeaking when I went in. The person who answers the phone is super polite, and very helpful.

2
★★★★☆

Not the $88 dollars I was hoping for, but my breaks were already squeaking when I went in. The person who answers the phone is super polite, and very helpful.

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Quick service. I was much appreciated for help. I will keep coming to you because of that help.
But I want to offer them good housekipper for waiting room.

5
★★★★★

Quick service. I was much appreciated for help. I will keep coming to you because of that help.
But I want to offer them good housekipper for waiting room.

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Quick service. Needed to negotiate cost down due to lack of full funding and your manager found a way to get it done - much appreciated. I will keep coming to you because of that help.

2
★★★★☆

Quick service. Needed to negotiate cost down due to lack of full funding and your manager found a way to get it done - much appreciated. I will keep coming to you because of that help.

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I've had three experiences with them, all bad. First, they will not honor the $88 advertised price for the brakes, they will always find a reason to get out of it.

Second, the pressure sales has to do with never doing brakes for $88, third they markup brakes pads around 300% of what they cost next door at Schucks.

Third, they straight out lie. The recently told me that "someone replaced the rotors with the wrong size" and told me they were dangerously too small. They tried to tell me the pad was only touching half the rotor when I could obviously see the wear marks all over the rotor. They asked who did the job, I was able to show them a receipt that showed THEY did the last brake job on it. They then told me the rotors were just resurfaced by them, but would be happy to sell me a new set for $200. I verified myself elsewhere those were the OEM size rotors. Replacement rotors run $27 each at Schuck's by the way!

Fourth - After seeing so many positive reviews here, I thought I would give them another try. Very bad idea. They're just plain dishonest.

0
★☆☆☆☆

I've had three experiences with them, all bad. First, they will not honor the $88 advertised price for the brakes, they will always find a reason to get out of it.

Second, the pressure sales has to do with never doing brakes for $88, third they markup brakes pads around 300% of what they cost next door at Schucks.

Third, they straight out lie. The recently told me that "someone replaced the rotors with the wrong size" and told me they were dangerously too small. They tried to tell me the pad was only touching half the rotor when I could obviously see the wear marks all over the rotor. They asked who did the job, I was able to show them a receipt that showed THEY did the last brake job on it. They then told me the rotors were just resurfaced by them, but would be happy to sell me a new set for $200. I verified myself elsewhere those were the OEM size rotors. Replacement rotors run $27 each at Schuck's by the way!

Fourth - After seeing so many positive reviews here, I thought I would give them another try. Very bad idea. They're just plain dishonest.

Pros: None

Cons: High pressure sales, horrendous markups, dishonest

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Rocky and Zach at the highway 99 location took care of my Toureg. Rocky answered all my questions in a professional manner.

2
★★★★★

Rocky and Zach at the highway 99 location took care of my Toureg. Rocky answered all my questions in a professional manner.

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Best deal around! I was able to walk right in and have my car serviced on the spot for a much lower price than the competitors. Service was friendly, trustworthy, and speedy. Thanks again!

2
★★★★★

Best deal around! I was able to walk right in and have my car serviced on the spot for a much lower price than the competitors. Service was friendly, trustworthy, and speedy. Thanks again!

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I received excellent customer service. I appreciated the no-pressure sale to have my struts replaced. I asked for a quote and wasn't able to do it at the time. I will be bringing my car here for oil changes from now on. I truly feel that I can trust these guys. Thanks for the great customer service!!!!!

2
★★★★★

I received excellent customer service. I appreciated the no-pressure sale to have my struts replaced. I asked for a quote and wasn't able to do it at the time. I will be bringing my car here for oil changes from now on. I truly feel that I can trust these guys. Thanks for the great customer service!!!!!

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The guys did a great job. I understand it was Patrick who worked on my car. I am very pleased with the difference in how the brakes feel and act. Thank you Rocky for your help when I called for the appointment and brought my car/picked it up.

2
★★★★★

The guys did a great job. I understand it was Patrick who worked on my car. I am very pleased with the difference in how the brakes feel and act. Thank you Rocky for your help when I called for the appointment and brought my car/picked it up.

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Rocky, quickly diagnosed my brake problem and had the drums and brake pads replaced in 4 hours. He then explained what had been done and asked if I had any questions. He provided excellent customer service. I will in the future recommend this shop to family and friends.

2
★★★★★

Rocky, quickly diagnosed my brake problem and had the drums and brake pads replaced in 4 hours. He then explained what had been done and asked if I had any questions. He provided excellent customer service. I will in the future recommend this shop to family and friends.

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My brakes were changed within the time allotted and are working fine. Very good service. Thank you.

2
★★★★★

My brakes were changed within the time allotted and are working fine. Very good service. Thank you.

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I just recently bought a used car from the Dick Hannah Volkswagen at the Vancouver location. Our sales representative was MaryAnne Randall. MaryAnne was knowledgeable, patient and kept my needs in mind at all times. I was dreading look for a car because with other dealerships I had experienced high pressure salesmen who were eager to sell a car, any car.

My experience with MaryAnne was totally the opposite.
She took the time to get to know me and was willing to show me as many cars as I needed to see. I never felt pressured to buy and after purchasing the car, I had no buyer's remorse.

MaryAnne was great to work with and I would recommend her to anyone looking to purchase a car.

2
★★★★★

I just recently bought a used car from the Dick Hannah Volkswagen at the Vancouver location. Our sales representative was MaryAnne Randall. MaryAnne was knowledgeable, patient and kept my needs in mind at all times. I was dreading look for a car because with other dealerships I had experienced high pressure salesmen who were eager to sell a car, any car.

My experience with MaryAnne was totally the opposite.
She took the time to get to know me and was willing to show me as many cars as I needed to see. I never felt pressured to buy and after purchasing the car, I had no buyer's remorse.

MaryAnne was great to work with and I would recommend her to anyone looking to purchase a car.

Pros: Great Customer Service With the Customer In Mind

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Excellent helpful group of workers.

2
★★★★★

Excellent helpful group of workers.

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I was impressed with the professionalism, politeness, promptness, clear accurate estimate and price.

2
★★★★★

I was impressed with the professionalism, politeness, promptness, clear accurate estimate and price.

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very good service. Quick turnaround. courteous service

2
★★★★★

very good service. Quick turnaround. courteous service

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It was fast. thay were friendly. tech Adam

2
★★★★★

It was fast. thay were friendly. tech Adam

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Your team did a good job on my Wrangler. They were great at explaining what was wrong and did the job quickly. I have a number of collector cars and plan to use Brake Team for brakes when needed.

2
★★★★★

Your team did a good job on my Wrangler. They were great at explaining what was wrong and did the job quickly. I have a number of collector cars and plan to use Brake Team for brakes when needed.

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Service was fast and friendly. Price was very pleasing. Thanks guys!!

2
★★★★★

Service was fast and friendly. Price was very pleasing. Thanks guys!!

Pros: Fast and Good

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Auto Repair, Tire Service, Auto Service, Brakes, Auto Repair Shop.

More about Brake Team

Auto Repair, Tire Service, Auto Service, Brakes, Auto Repair Shop.

 

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