Perma-Dry Waterproofing & Drainage, Inc.

★★☆☆☆
Keeping the Northwest Dry since 1996.
47.4689 -122.226
Map and Directions to Perma-Dry Waterproofing & Drainage

877-713-3740

608 SW 12th St

Renton, WA

98057

Get Directions

Home & Garden

Home & Garden
More choices in Renton:
Resultset_next

Atlas Disappearing Screen Drs

1481 130th Ave NE Bellevue, IA

Resultset_next

General Insulation Co

18436 Cascade Ave S # 140 Seattle, WA

2.0 6
Hi! Sign in to let us know how Perma-Dry Waterproofing & Drainage, Inc. was?
Write a Review
Reviews 1 - 6 of 6.
.

Their customer service is very discourteous and impolite. They installed the drainage, but after a while there was water in our crawlspace, they didn't provide the service to clean it and the person on the phone who always answers the phone doesn't let me to talk any manager. She is the rudest person I have seen.

Don't recommend their company at all.

1
★☆☆☆☆

Their customer service is very discourteous and impolite. They installed the drainage, but after a while there was water in our crawlspace, they didn't provide the service to clean it and the person on the phone who always answers the phone doesn't let me to talk any manager. She is the rudest person I have seen.

Don't recommend their company at all.

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

They installed the drain system for us two years ago, There was water in our crawl space. The lady on the phone was so rude. I haven't seen any one talk to me like that.\n\nOverall I don't recommend them to any one for their after service and their rude lady on the phone.

1
★☆☆☆☆

They installed the drain system for us two years ago, There was water in our crawl space. The lady on the phone was so rude. I haven't seen any one talk to me like that.\n\nOverall I don't recommend them to any one for their after service and their rude lady on the phone.

.

They installed the drain system a year ago, when I called them for the water in our crawl space, the lady on the phone was so rude. We haven't seen any one talk like that to us.\n\nTheir service is the worst. I don't recommend their company to any one.

1
★☆☆☆☆

They installed the drain system a year ago, when I called them for the water in our crawl space, the lady on the phone was so rude. We haven't seen any one talk like that to us.\n\nTheir service is the worst. I don't recommend their company to any one.

.

Their service has been a bit slow, but after complaining to the company, they have improved their service and have become more responsive.

3
★★★☆☆

Their service has been a bit slow, but after complaining to the company, they have improved their service and have become more responsive.

.

This is my first review, so bear with me. I tend to write longer than I ought to. Perma-dry was recommended to me by a friend. They came all the way out to Enumclaw for the work. Scope of work and estimate was done by Aaron Calvo, who had more training and experience than I would expect from the boss' son. Very competent, explained everything, gave me several options, made some suggestions, and didn't try to pressure me into going high-end. I checked pumps with other outfits, found Perma-Dry was selling the best, put in a two-pump system to dry out my crawlspace and keep it dry even when power goes out (happens often in windy Enumclaw). The crew he sent worked super hard all day, digging a great perimeter drain all around the inside of the footings, hauling out yards of dirt and rock thru the tiny access hatch, replaced the ground-cover with much heavier plastic, put in a big collector basin, installed the main pump and the battery-backup pump, ran a 1.5 inch outlet pipe to a corner, drilled thru the footing and fed the outlet pipe into a roof-drainline, tested the system thoroughly, tied up some loose insulation, and left the crawlspace and the floors spotless. All for $5,000. Wow!\r\n\r\nA year later, all my downspouts stopped draining, so the water that was pumped out was feeding right back into the crawlspace, while the pump ran continuously, just recycling the water. I called Perma-Dry. One day later a workman, Joe, is out to check the system -- he verifies that I was right. Now the boss, Jack Salvo, is coming day after tomorrow to assess the situation and look at alternatives. He'll work with the city engineer to see it's done right, and legit. He's not charging for his time, & only half for his crew's time.\r\n\r\nI have no idea what the first reviewer did to aggravate this company, but they are the most professional and courteous crew I have ever had the pleasure of working with, and I have worked with many. You can trust them -- they will deliver.

5
★★★★★

This is my first review, so bear with me. I tend to write longer than I ought to. Perma-dry was recommended to me by a friend. They came all the way out to Enumclaw for the work. Scope of work and estimate was done by Aaron Calvo, who had more training and experience than I would expect from the boss' son. Very competent, explained everything, gave me several options, made some suggestions, and didn't try to pressure me into going high-end. I checked pumps with other outfits, found Perma-Dry was selling the best, put in a two-pump system to dry out my crawlspace and keep it dry even when power goes out (happens often in windy Enumclaw). The crew he sent worked super hard all day, digging a great perimeter drain all around the inside of the footings, hauling out yards of dirt and rock thru the tiny access hatch, replaced the ground-cover with much heavier plastic, put in a big collector basin, installed the main pump and the battery-backup pump, ran a 1.5 inch outlet pipe to a corner, drilled thru the footing and fed the outlet pipe into a roof-drainline, tested the system thoroughly, tied up some loose insulation, and left the crawlspace and the floors spotless. All for $5,000. Wow!\r\n\r\nA year later, all my downspouts stopped draining, so the water that was pumped out was feeding right back into the crawlspace, while the pump ran continuously, just recycling the water. I called Perma-Dry. One day later a workman, Joe, is out to check the system -- he verifies that I was right. Now the boss, Jack Salvo, is coming day after tomorrow to assess the situation and look at alternatives. He'll work with the city engineer to see it's done right, and legit. He's not charging for his time, & only half for his crew's time.\r\n\r\nI have no idea what the first reviewer did to aggravate this company, but they are the most professional and courteous crew I have ever had the pleasure of working with, and I have worked with many. You can trust them -- they will deliver.

Pros: Fast, reliable, good work. They ain't cheap, but they are worh the money.

Cons: Can't fault them...but I wish they'd found the plugged drain the first time around.

.

Contacted this company to have my crawl space inspected since a previous inspection showed that there was water inside the crawl space. They insisted that someone should be home when they come. Then, on the day of the appointment, they called my wife about an hour before the appointment telling her that they would not come that day since they were getting delayed from something else. She complained about the late notice and the way they acted. Then, they simply told her that they would not provide any service to us and we should look elsewhere and hung up. Now, I've met my share of rude people but this was one for the stories. The answer to a complaining customer for their sudden cancellation of an appointment should not be ""go away. we're not going to deal with you."" Don't you agree?

1
★☆☆☆☆

Contacted this company to have my crawl space inspected since a previous inspection showed that there was water inside the crawl space. They insisted that someone should be home when they come. Then, on the day of the appointment, they called my wife about an hour before the appointment telling her that they would not come that day since they were getting delayed from something else. She complained about the late notice and the way they acted. Then, they simply told her that they would not provide any service to us and we should look elsewhere and hung up. Now, I've met my share of rude people but this was one for the stories. The answer to a complaining customer for their sudden cancellation of an appointment should not be ""go away. we're not going to deal with you."" Don't you agree?

Cons: Horrible customer service

Message from Perma-Dry Waterproofing & Drainage, Inc.

Perma-Dry Waterproofing & Drainage, Inc. serves King, Pierce, and Thurston Counties in Washington State. Is your basement or crawl space being damaged by water and moisture? If so, call the experts at Perma-Dry Waterproofing & Drainage. As a locally owned and family-operated business, we provide our customers with only the best in basement waterproofing, crawlspace, and exterior drainage services. Our trained specialist will help identify the cause and provide reliable and cost effective solutions for a dryer and healthier home. We work on a variety of drainage systems, including:• Basement waterproofing• Crawl space de-watering systems• Foundation crack repair• Downspout systems• Sump and backup pump systems• Foundation Footing Drains• Concrete for crawl spaces• French drainsOur System Design Specialists are knowledgeable, experienced, and straightforward, and will show you how to get the most out of your home. Visit our website today for additional information and special offers and to set up a free inspection and estimate!Call today for more information!

Provided by DexKnows

Key Points

  • Keeping the Northwest Dry since 1996.

Articles and Advice

Similar Nearby

Similar Nearby

  1. 1
    0.67 mi
  2. 2
    Cawrse Tom
    5% ★★★★★ 4 reviews
    0.71 mi
  3. 3
    Rthomas Cawrse, DDS
    No reviews
    0.71 mi
  4. 4
    0.79 mi
  5. 5
    0.91 mi