Massage Envy - CLOSED

★★★★★
  • 11620 97th Ln NE

    Kirkland, WA 98034

    Map & Directions
  • 425-284-4284

Personal Services

Personal Services
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I had a very good massage here! Todd was great and I highly recommend Massage Envy in Kirkland.

3
★★★★★

I had a very good massage here! Todd was great and I highly recommend Massage Envy in Kirkland.

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I received a gift card for a massage at my bridal shower -- just exactly what I needed after the stress of planning my wedding. :)

I showed up expecting a relaxing massage to work some kinks out of my back, and what I got was just

3
★★★★★

I received a gift card for a massage at my bridal shower -- just exactly what I needed after the stress of planning my wedding. :)

I showed up expecting a relaxing massage to work some kinks out of my back, and what I got was just

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Do not set foot in this place it is terrible the worst place for a massage I have ever been. The staff are horrid the franchise owner Justine is rude. Basically do not waste your money going to this place

3
★★★★★

Do not set foot in this place it is terrible the worst place for a massage I have ever been. The staff are horrid the franchise owner Justine is rude. Basically do not waste your money going to this place

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I love the Therapists at Massage Envy in Kirkland. My neck and upper back need lots of work and I get deep tissue massage on a regular basis. The front desk is helpful to find the right therapists for me.

3
★★★★★

I love the Therapists at Massage Envy in Kirkland. My neck and upper back need lots of work and I get deep tissue massage on a regular basis. The front desk is helpful to find the right therapists for me.

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I had received a massage for a gift and was pleasantly suprised at how wonderful the experience was. I didn't appreciate the pressure to join the monthly club but the lotions and extra's that they have to offer are a nice addiditon to the services they provided.

4
★★★★☆

I had received a massage for a gift and was pleasantly suprised at how wonderful the experience was. I didn't appreciate the pressure to join the monthly club but the lotions and extra's that they have to offer are a nice addiditon to the services they provided.

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My husband and I decided to sign up for a membership at Massage Envy after a couple of friends recommended this franchise. I have had many massages over the years and consider myself to be relatively picky.

Regarding this particular franchise, I feel like you get what you pay for. I have seen 4 different therapists and have liked two out of the four. Selena and Alyssa gave me a great massage. Alyssa was snotty to me because we were a few minutes late (even though we called to let them know), and she made sure that my massage was cut short due to my tardiness. However, she did give me a good massage with the perfect amount of pressure. I have heard that Brandi gives a great massage as well. My husband really likes Jennifer.

Depending on the time of day it can get a bit noisy. You can hear everything that goes on at the reception desk through the paper thin walls. I do like the heated beds and the music is usually relaxing. The low lighting is also nice. Making an appt has never been an issue.

It's no Gene Juarez; however I am happy with my membership as long as I get the right therapist.

1
★★★☆☆

My husband and I decided to sign up for a membership at Massage Envy after a couple of friends recommended this franchise. I have had many massages over the years and consider myself to be relatively picky.

Regarding this particular franchise, I feel like you get what you pay for. I have seen 4 different therapists and have liked two out of the four. Selena and Alyssa gave me a great massage. Alyssa was snotty to me because we were a few minutes late (even though we called to let them know), and she made sure that my massage was cut short due to my tardiness. However, she did give me a good massage with the perfect amount of pressure. I have heard that Brandi gives a great massage as well. My husband really likes Jennifer.

Depending on the time of day it can get a bit noisy. You can hear everything that goes on at the reception desk through the paper thin walls. I do like the heated beds and the music is usually relaxing. The low lighting is also nice. Making an appt has never been an issue.

It's no Gene Juarez; however I am happy with my membership as long as I get the right therapist.

Pros: Price, Scheduling & Parking

Cons: Sometimes Noisy, Membership Cancellation Policy...

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I get massage all over town just for the fun of it. Went into this place and got a massage from some young kid who just had not a clue. No connection, no warmth, no interpersonal skills, and most importantly NO MASSAGE SKILLS. I was swathed in oil and there was zero pressure although I explicityly asked for deep tissue massage. And to seal this completely unsatisfying experience, when I came out they handed me a FEEDBACK card. Get this - all the questions were about how often would I like to get massage and do I get it as often as I would like, not a single question about the massage or my client expereince. Horrible horrible. There is no love here. Unless you are really cheap, do yourself a favor and go somewhere else - anywhere.

0
★☆☆☆☆

I get massage all over town just for the fun of it. Went into this place and got a massage from some young kid who just had not a clue. No connection, no warmth, no interpersonal skills, and most importantly NO MASSAGE SKILLS. I was swathed in oil and there was zero pressure although I explicityly asked for deep tissue massage. And to seal this completely unsatisfying experience, when I came out they handed me a FEEDBACK card. Get this - all the questions were about how often would I like to get massage and do I get it as often as I would like, not a single question about the massage or my client expereince. Horrible horrible. There is no love here. Unless you are really cheap, do yourself a favor and go somewhere else - anywhere.

Pros: you can usually get an appointment

Cons: This place has no soul - highest turnover in the industry

 

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