Verizon Authorized Retailer - GoWireless

★★★★★
  • 14957 N Kelsey Ave Ste 101

    Monroe, WA 98272

    Map & Directions
  • 360-863-9551

About Verizon Authorized Retailer - GoWireless

Categories
  • Cell Phones
  • Consumer Electronics Stores
Details
  • Cell Phones
  • Shop Online
Hours
M-Th 10am-8pm, F-Su 10am-7pm
Special Offer
Visit us online today!
Emails
  • customerservice@gowireless.com
Year Established
  • 1995
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Communications & Utilities

Communications & Utilities
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5.0 1
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Staff at the GoWireless Inc store on 14957 N Kelsey St in Monroe WA have been outstanding. On 22 Dec 2009 I stopped at the store due to a recommendation of a friend. I wasn??t actually thinking of purchasing a phone that day or tie myself to a pay plan I was still in the ??Just looking? mode.
Shortly after I entered the store, I was greeting by a friendly staff member. He said hello and asked if I needed assistance. I said, ??No just looking?, and was given the space to look around. He told me if I came up with any questions just ask. While I was looking around at the different phones and the phone plans I was also listening to other customers?? questions and how they were being responded to. Everyone that was in the store while I was there got the same quality service. It didn??t matter if someone was there to pay a bill, purchase a phone or upgrade a phone plan. If the store personnel didn??t know the answer to a question, they asked for assistance from other staff, found the answer online or got an answer directly from Verizon Customer service.
At the end of my visit, without any ??hard sale? I decided to purchase a HTC Droid and left knowing what my monthly plan was going to be, and the variety of places where I could get assistance if I needed any. I also was provided assistance in submitting my employer discount forms, the phone insurance plan and reminded several times of my 30 day satisfaction guarantee.
I have since returned many times with little questions on how my Smartphone works and have had great experiences. The entire staff that works at the GoWireless Inc store deserves a big high five and thank you.

5
★★★★★

Staff at the GoWireless Inc store on 14957 N Kelsey St in Monroe WA have been outstanding. On 22 Dec 2009 I stopped at the store due to a recommendation of a friend. I wasn??t actually thinking of purchasing a phone that day or tie myself to a pay plan I was still in the ??Just looking? mode.
Shortly after I entered the store, I was greeting by a friendly staff member. He said hello and asked if I needed assistance. I said, ??No just looking?, and was given the space to look around. He told me if I came up with any questions just ask. While I was looking around at the different phones and the phone plans I was also listening to other customers?? questions and how they were being responded to. Everyone that was in the store while I was there got the same quality service. It didn??t matter if someone was there to pay a bill, purchase a phone or upgrade a phone plan. If the store personnel didn??t know the answer to a question, they asked for assistance from other staff, found the answer online or got an answer directly from Verizon Customer service.
At the end of my visit, without any ??hard sale? I decided to purchase a HTC Droid and left knowing what my monthly plan was going to be, and the variety of places where I could get assistance if I needed any. I also was provided assistance in submitting my employer discount forms, the phone insurance plan and reminded several times of my 30 day satisfaction guarantee.
I have since returned many times with little questions on how my Smartphone works and have had great experiences. The entire staff that works at the GoWireless Inc store deserves a big high five and thank you.

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Message from Verizon Authorized Retailer - GoWireless

Specialties



Welcome to GoWireless. We are a Verizon Authorized Retailer delivering world-class service and connecting you with custom smartphone solutions, matched perfectly, to enhance your wireless lifestyle. We work to solve your communications challenges and are experts at finding answers that fit your wireless needs. You can shop online or visit any one of our GoWireless Verizon stores located across the United States.



In the fast-paced and ever-changing industry of wireless connectivity, it's no longer just about cell phones. It's about staying connected with the people who matter to you most and having information and entertainment at your fingertips. We help people find cutting-edge technology solutions, including smartphones, tablets, email, text, internet, news, music, video, social networking, mobile internet and discounted television bundles. We also offer wireless communications device protection (insurance and replacement) as well as home security and automation solutions. Shop our online store for the latest in smartphones, tablets, basic phones, prepaid phones, and specialty phones, or visit one of our locations near you.



Need to trade in your old phone? Get an instant quote online or when you bring your phone into one of our GoWireless Verizon locations...



History



Established in 1995.

Founded in Southern California in 1995, GoWireless has continually strived to be a driving force in the wireless industry. With the rapid growth and ever-changing technology of the wireless industry, it has always been our corporate vision to enrich people's lives through wireless communications while providing exceptional customer service. With stores coast to coast, we are accomplishing our goals.



Because of our outstanding partnership with Verizon Wireless, we can offer our customer's quality products and services on the nation's largest 4G LTE network and the largest, most reliable 3G network. We pride ourselves on delivering industry-leading customer service online, over the phone and in person. Because of our commitment to our customers, we offer exclusive, one of a kind packages such as the GoAdvantage and Ready 2 Go. These exciting offers make sure our customers stay powered, connected and protected!

Yext

 

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