Jorve Siding & Windows

★★★★☆

About Jorve Siding & Windows

Categories
  • Siding Contractors
  • Windows

Home & Garden

Home & Garden
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Jorve is a top notch company for sure. We recently had a roof tune-up and were completely pleased with the results of everything: the contractors themselves, the efficiency of the work and the quality of the job well done. I expected it to be a colossal pain because we were going to have our roof torn up, but really it was business as usual in our household. Comes completely recommended if you're looking for a roofing company that not only does excellent work, but won't turn your life upside down.

4
★★★★☆

Jorve is a top notch company for sure. We recently had a roof tune-up and were completely pleased with the results of everything: the contractors themselves, the efficiency of the work and the quality of the job well done. I expected it to be a colossal pain because we were going to have our roof torn up, but really it was business as usual in our household. Comes completely recommended if you're looking for a roofing company that not only does excellent work, but won't turn your life upside down.

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We had Jorve come out to take a look at the windows in our building a few months ago. Their sales guy was friendly enough, he seemed interested in the job, and he said he should have an estimate for us the following week. I called him at the end of the following week to check in and he said the same thing -- that he would send the estimate the following week. So...I waited two weeks this time and followed up by phone again. And surprise, surprise! He said the very same thing AGAIN -- that he didn't have time to get to it but it should be ready the following week. This time I waited about three more weeks and sent him an email. He responded a couple of days later and this is all he wrote: "I'll reprint it and send again." Huh? I did finally receive the estimate after more than two months of waiting and getting the run around, but he didn't apologize or offer to explain anything about the type of windows they were recommending or the cost per window. It just contained the total cost for the job and almost no other details. And he has never followed up since then so I'm guessing they don't need the work!

By contrast, I contacted three other companies who sent their bids to us within a week after meeting with me AND provided a detailed explanation of their products, services, warranties, etc. They've followed up a couple of times with answers to questions and have been very professional about the whole thing, which is how it should be when you're thinking about spending such a large amount of money.

With customer service like Jorve's, I'm surprised they're still in business! If it was that difficult getting a bid from them, it doesn't bode well for how they would handle the actual work or any problems along the way.

2
★★☆☆☆

We had Jorve come out to take a look at the windows in our building a few months ago. Their sales guy was friendly enough, he seemed interested in the job, and he said he should have an estimate for us the following week. I called him at the end of the following week to check in and he said the same thing -- that he would send the estimate the following week. So...I waited two weeks this time and followed up by phone again. And surprise, surprise! He said the very same thing AGAIN -- that he didn't have time to get to it but it should be ready the following week. This time I waited about three more weeks and sent him an email. He responded a couple of days later and this is all he wrote: "I'll reprint it and send again." Huh? I did finally receive the estimate after more than two months of waiting and getting the run around, but he didn't apologize or offer to explain anything about the type of windows they were recommending or the cost per window. It just contained the total cost for the job and almost no other details. And he has never followed up since then so I'm guessing they don't need the work!

By contrast, I contacted three other companies who sent their bids to us within a week after meeting with me AND provided a detailed explanation of their products, services, warranties, etc. They've followed up a couple of times with answers to questions and have been very professional about the whole thing, which is how it should be when you're thinking about spending such a large amount of money.

With customer service like Jorve's, I'm surprised they're still in business! If it was that difficult getting a bid from them, it doesn't bode well for how they would handle the actual work or any problems along the way.

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Jorve is nothing short of fabulous from sales to clean up WOW what a great job !! I would recommend them to friends and family

2
★★★★★

Jorve is nothing short of fabulous from sales to clean up WOW what a great job !! I would recommend them to friends and family

Pros: no need to look any further

Cons: none

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