Desert Sun Tanning Salon

★★★☆☆

About Desert Sun Tanning Salon

Categories
Hours
Mon - Fri, 9am - 9pm; Sat, Sun, 9am - 7pm

Personal Services

Personal Services
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My father was awesome and bought a package at Desert Sun Tan UW. This came with 5 free tans , no one explained that it could only be used where you actually purchased the package. I called Shoreline Desert tan explained the situation and was told to come in and tan, which I did. I went back tonight and was told that I could not use the free tans that I had to go back to the original tan salon. I explained that I had tanned the other day at this salon and was told sorry no can do now... Please get your procedures corrected.

0
★☆☆☆☆

My father was awesome and bought a package at Desert Sun Tan UW. This came with 5 free tans , no one explained that it could only be used where you actually purchased the package. I called Shoreline Desert tan explained the situation and was told to come in and tan, which I did. I went back tonight and was told that I could not use the free tans that I had to go back to the original tan salon. I explained that I had tanned the other day at this salon and was told sorry no can do now... Please get your procedures corrected.

Pros: None

Cons: not the brightest people I have met in this lifetime

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I came in to tan here and was amazed. I moved from CA and wanted to get a little color and the staff is amazing. not the typical blonde 18yr olds but actual great sales people. They make sure you keep your self from burning also which is great! Look for the guy Koa. He is amazing super funny and flirty, but professional and sweet!

2
★★★★★

I came in to tan here and was amazed. I moved from CA and wanted to get a little color and the staff is amazing. not the typical blonde 18yr olds but actual great sales people. They make sure you keep your self from burning also which is great! Look for the guy Koa. He is amazing super funny and flirty, but professional and sweet!

Pros: Great atmosphere. Fun people. Great monthly rates!

Cons: More High Pressure beds?

.

I was surprised to read the other two reviews. I became a client at Desert Sun Shoreline in January and I won't tan anywhere else. The girls are friendly and sweet and the salon is WAY cleaner and nicer than any salon I've been to before. The beds are fabulous (especially the Super High) and I'm pretty sure the bulbs are changed regularly because I've seen great results. Maybe they've changed staff since the other reviews??? I don't know, but I'd recommend them to my friends.

2
★★★★★

I was surprised to read the other two reviews. I became a client at Desert Sun Shoreline in January and I won't tan anywhere else. The girls are friendly and sweet and the salon is WAY cleaner and nicer than any salon I've been to before. The beds are fabulous (especially the Super High) and I'm pretty sure the bulbs are changed regularly because I've seen great results. Maybe they've changed staff since the other reviews??? I don't know, but I'd recommend them to my friends.

Pros: very clean, friendly staff, great beds

Cons: it's getting a little busy so I can't just walk in anymore without an appointment

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Horrible Customer service and Staff. So rude from the moment I came in. Super Pushy in Sales and hardly seem to know what they are talking about. The only good thing about it is that they have a very nice building and it seems to be clean but who really knows. Can promise they dont change their bulbs as much as they should. Overheard a women say she got shocked on a bed timing button, and they wouldnt even give her a refund. I will never go back, the girls at Midnight Sun by central market are ten times better and nicer.

0
★☆☆☆☆

Horrible Customer service and Staff. So rude from the moment I came in. Super Pushy in Sales and hardly seem to know what they are talking about. The only good thing about it is that they have a very nice building and it seems to be clean but who really knows. Can promise they dont change their bulbs as much as they should. Overheard a women say she got shocked on a bed timing button, and they wouldnt even give her a refund. I will never go back, the girls at Midnight Sun by central market are ten times better and nicer.

Pros: Nice building

Cons: STAFF

.

I tan regularly at another salon, and it's fine, but I decided to try something in a different neighborhood. I called ahead and asked if they'd be able to fit me in for that day for a bed. I was on hold for at least 2-3 minutes. The girl that finally answered the phone said sure, and told me to come on down, but strangely didn't take my name to set me up with a specific slot. I asked a question or two about their beds on the phone, and instead of answering what would likely take 30 seconds to answer, the receptionist said "we'll tell you all about that when you come in".

So I drove there, and went in. Not only did the girl behind the counter greet me rudely, she wouldn't give me a bed, saying they stopped giving appointments past 9:30. She also said she wasn't the one I talked to, when I explained my phone conversation to her, and instead of trying to investigate further to see why I was told to come down if they wouldn't let me tan that night, asked me if I'd come in the next day instead. I said "no" and left.

No attempt at getting my name or information to attempt to rectify their ridiculous customer service with a coupon (not that it would have changed my opinion.) I will encourage all my friends to give their money to a business who takes greater care in choosing their employees. Retail/ counter work doesn't take a brilliant mind; you think they'd figure out how to keep their (potential) customers happy.

0
★☆☆☆☆

I tan regularly at another salon, and it's fine, but I decided to try something in a different neighborhood. I called ahead and asked if they'd be able to fit me in for that day for a bed. I was on hold for at least 2-3 minutes. The girl that finally answered the phone said sure, and told me to come on down, but strangely didn't take my name to set me up with a specific slot. I asked a question or two about their beds on the phone, and instead of answering what would likely take 30 seconds to answer, the receptionist said "we'll tell you all about that when you come in".

So I drove there, and went in. Not only did the girl behind the counter greet me rudely, she wouldn't give me a bed, saying they stopped giving appointments past 9:30. She also said she wasn't the one I talked to, when I explained my phone conversation to her, and instead of trying to investigate further to see why I was told to come down if they wouldn't let me tan that night, asked me if I'd come in the next day instead. I said "no" and left.

No attempt at getting my name or information to attempt to rectify their ridiculous customer service with a coupon (not that it would have changed my opinion.) I will encourage all my friends to give their money to a business who takes greater care in choosing their employees. Retail/ counter work doesn't take a brilliant mind; you think they'd figure out how to keep their (potential) customers happy.

Pros: Location, price, parking.

Cons: Staff, staff, staff. Did I mention staff?

 

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