Priya

★★★☆☆

About Priya

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  • Restaurants

Food

Food
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Pen Thai Restaurant

10107 Main St Bothell, WA

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Russell's

3305 Monte Villa Pkwy Bothell, WA

3.0 2
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We had the Chicken Curry and Chicken Tikka Masala, both were very good. The curry was a 3 of 5 for spicyness which was just right for me and not quite spicy enough for my husband, so room for more spicyness if you want it. I really liked the Masala, nice creaminess and flavor. And I love the basmati rice and it was cooked just right. We did take out and I walked in and ordered it and it didn't take that long to get it. Nice neighborhood restaurant. We will be going there to eat in next time.

2
★★★★★

We had the Chicken Curry and Chicken Tikka Masala, both were very good. The curry was a 3 of 5 for spicyness which was just right for me and not quite spicy enough for my husband, so room for more spicyness if you want it. I really liked the Masala, nice creaminess and flavor. And I love the basmati rice and it was cooked just right. We did take out and I walked in and ordered it and it didn't take that long to get it. Nice neighborhood restaurant. We will be going there to eat in next time.

Pros: Good food, Family owned business.

Cons: Outside just looks boring so you may want to skip, but worth going in.

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- horrible service (The gentleman that servers talks very politely but will never fix anything that is wrong in the order, specially if it involves throwing it away and redoing it!!!)
- very inconsistent taste
- screw-up custom orders
- horrible Gobi manchurian
- soggy dosa (when restaurant is near empty, they will heat up the dosa pan and the first dosa that comes out is always soggy .. instead of throwing it away, they will serve it to you and explain this exact same reason)

I am never going to this place again or atleast I have heard some improvement comments. Last couple of time they screwed up our order and when we complained they gently denied that it is wrong. I am guessing that if they continue with this excellent customer service, we will soon have their shop available for rent.

0
★☆☆☆☆

- horrible service (The gentleman that servers talks very politely but will never fix anything that is wrong in the order, specially if it involves throwing it away and redoing it!!!)
- very inconsistent taste
- screw-up custom orders
- horrible Gobi manchurian
- soggy dosa (when restaurant is near empty, they will heat up the dosa pan and the first dosa that comes out is always soggy .. instead of throwing it away, they will serve it to you and explain this exact same reason)

I am never going to this place again or atleast I have heard some improvement comments. Last couple of time they screwed up our order and when we complained they gently denied that it is wrong. I am guessing that if they continue with this excellent customer service, we will soon have their shop available for rent.

 

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