Hyundai of Renton

★★★☆☆

About Hyundai of Renton

Categories
  • New Car Dealers
  • Accent
  • Elantra
  • Veloster
  • Sonata
  • Genesis Coupe
  • Azera
  • Equus
  • Tucson
  • Santa Fe
  • Veracruz
Details
  • Hyundai
3.0 3
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If your in the market for a new Hyundai check out the Renton store. The GM at this dealership is really nice and great to work with.

4
★★★★☆

If your in the market for a new Hyundai check out the Renton store. The GM at this dealership is really nice and great to work with.

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We recently took our Sonata here for a some major service and were very pleased. The staff was friendly and able to explain everything that the car needed. The car was ready when promised and there were no surprises. I would use them again for future service needs.

3
★★★☆☆

We recently took our Sonata here for a some major service and were very pleased. The staff was friendly and able to explain everything that the car needed. The car was ready when promised and there were no surprises. I would use them again for future service needs.

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I had extreme difficulties communicating with the employees of this facility. I attempted to have a repair done there and felt so dissatisfied that I went somewhere else. At each step, I kept repeating what they had told me to do and asking if there was anything else that had to be done. I was continually reassured that I understood everything. Then, I would show up for my appointment, only to find out that the part hadn't been ordered because I hadn't told them to order it, even though no one had told me that I needed to do this. I also had a hard time getting them to call me back. I felt very frustrated and I didn't feel like I was heard. I work in customer service and I even asked them for the specific kind of feedback I needed and they still weren't able to help me feel understood. The final straw was that they quoted me $1,200 for a repair and I got my car fixed at another dealer for less than $200. I don't plan on returning here.

1
★★☆☆☆

I had extreme difficulties communicating with the employees of this facility. I attempted to have a repair done there and felt so dissatisfied that I went somewhere else. At each step, I kept repeating what they had told me to do and asking if there was anything else that had to be done. I was continually reassured that I understood everything. Then, I would show up for my appointment, only to find out that the part hadn't been ordered because I hadn't told them to order it, even though no one had told me that I needed to do this. I also had a hard time getting them to call me back. I felt very frustrated and I didn't feel like I was heard. I work in customer service and I even asked them for the specific kind of feedback I needed and they still weren't able to help me feel understood. The final straw was that they quoted me $1,200 for a repair and I got my car fixed at another dealer for less than $200. I don't plan on returning here.

Pros: Lots of parking, easy to get to

Cons: poor customer service

Message from Hyundai of Renton

Hyundai Vehicle Service in Renton Washington



Lithia Hyundai of Rentonβ??s factory trained auto mechanics and technicians provide quality vehicle service and auto repair (lube jobs, tire rotations, clutch, brakes & more) with Original Equipment Manufacturer (OEM) Hyundai parts and accessories. Call or schedule a car repair appointment online today.

More about Hyundai of Renton

What We Offer Finance your car online through Lithia Hyundai of Renton's finance application. We work with more auto finance companies and banks than most car dealers to provide you with credit options that can help you buy your car or truck. In three easy steps, you can quickly obtain the AutoTrader TradeIn MarketPlace Value for your vehicle from Lithia Hyundai of Renton

 

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