Bickford Motors, Inc.

★★★★☆
#1 Ford Truck Dealer in WA State\nEst. 1934

About Bickford Motors, Inc.

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Hours
Mo-Th 8:30am-7pm Fr-Sa 8:30am-6pm

Automotive

Automotive
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I placed an order for a car and waited a full 3 months before I was able to hear any sort of ETA. I was told it would be ANOTHER 3 months. I wanted to cancel my order, and get a refund on my deposit, and they are completely unwilling to work with me on that.

1
★☆☆☆☆

I placed an order for a car and waited a full 3 months before I was able to hear any sort of ETA. I was told it would be ANOTHER 3 months. I wanted to cancel my order, and get a refund on my deposit, and they are completely unwilling to work with me on that.

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I recently purchased a F150 Fx4 from bickford and everything was very transparent. I saw the pictures online on there website before I came in. I contacted a salesman who got the truck ready for me. I showed up talked numbers then signed papers and drove off! Very easy going, non pushy genuinely nice people! Would recommend to everyone!

5
★★★★★

I recently purchased a F150 Fx4 from bickford and everything was very transparent. I saw the pictures online on there website before I came in. I contacted a salesman who got the truck ready for me. I showed up talked numbers then signed papers and drove off! Very easy going, non pushy genuinely nice people! Would recommend to everyone!

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.

Bickford is great! Dan Hudson did everything he said. Great deal, very transparent. Todd Stempak is a genius. he made the complex easily understandable. Fred in finance is great too. I got an outstanding deal. I would recommend to all.

3
★★★★★

Bickford is great! Dan Hudson did everything he said. Great deal, very transparent. Todd Stempak is a genius. he made the complex easily understandable. Fred in finance is great too. I got an outstanding deal. I would recommend to all.

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My 2006 6.0 liter ford Diesel had 2 major repairs done at Bickford Commercial service with Dan Valentine. 1 at 85,000 miles and 1 at 117,000 miles. Both repairs were to replace cracked heads. I have driven 6000 miles and now the high pressure oil pump blew a line and caused $3400 in damage. In 2006 a technical Service bulletin was issued about this oil line coupler and Ford made a special coupler kit to solve this problem. They also reccomended that their dealers service depts tell the customers about this problem and install the kit if they do a job which gains access to the high pressure oil pump. Well Bickford tore my motor apart 2 times and they never said a word about it. This is a $58.00 dollar kit that would have saved me $3400. I called dan Valentine for 2 days and he would not return my call. I finally went through the Bickford switchboard and got ahold of him. He said they never actually worked on the pump so it was not his problem. I asked him why he didn't mention the Technical Service Bulletin being the fact that when the heads are off the high pressure pump is right there and easy to work on. After I questioned him a little more he said that I could not send my truck there and he would not work on it. I guess I ask to many questions, and why would anybody do that when your about to spend $3400? He was rude and very unprofessional. I then called the Service manager Kevin Jameson and told him what had happened. What a jerk! He said being that I question Bickfords ability to repair my truck when I talked to Ford during my 2nd repair he didn't like that. I asked him why I wasn't told about the Service bulletin and he said they don't have time to discuss all the bulletins with customers and that I should have gone on the internet and looked it up myself. So much for going to the dealer because they know about all the current service bulletins. I think this will be a good case for "Get Jesse" on King 5 news. I have now towed my truck to Ford of Kirkland, and wow!, these guys have their act together!! Dean webster my service consultant put together an estimate in less than 4 hours, so I could get the ball rolling with Ford for some financial assistance. I then received a call from Tom Olson the Service manager the next morning letting me know he was talking to Ford on my behalf and going through every channel to help me in anyway he could. Tom is really a standup professional. I think Kevin Jameson could use a lot of pointers from Tom. When Tom was done, he got most of my repair paid for. These guys at Ford of Kirkland have renewed my faith in Dealers and I will never take my vehicles anywhere but Ford of Kirkland. Give Tom or Dean a call and let them show you how professionals are supposed to act in the auto service industry!!! Ford of Kirkland 425-821-6611

1
★☆☆☆☆

My 2006 6.0 liter ford Diesel had 2 major repairs done at Bickford Commercial service with Dan Valentine. 1 at 85,000 miles and 1 at 117,000 miles. Both repairs were to replace cracked heads. I have driven 6000 miles and now the high pressure oil pump blew a line and caused $3400 in damage. In 2006 a technical Service bulletin was issued about this oil line coupler and Ford made a special coupler kit to solve this problem. They also reccomended that their dealers service depts tell the customers about this problem and install the kit if they do a job which gains access to the high pressure oil pump. Well Bickford tore my motor apart 2 times and they never said a word about it. This is a $58.00 dollar kit that would have saved me $3400. I called dan Valentine for 2 days and he would not return my call. I finally went through the Bickford switchboard and got ahold of him. He said they never actually worked on the pump so it was not his problem. I asked him why he didn't mention the Technical Service Bulletin being the fact that when the heads are off the high pressure pump is right there and easy to work on. After I questioned him a little more he said that I could not send my truck there and he would not work on it. I guess I ask to many questions, and why would anybody do that when your about to spend $3400? He was rude and very unprofessional. I then called the Service manager Kevin Jameson and told him what had happened. What a jerk! He said being that I question Bickfords ability to repair my truck when I talked to Ford during my 2nd repair he didn't like that. I asked him why I wasn't told about the Service bulletin and he said they don't have time to discuss all the bulletins with customers and that I should have gone on the internet and looked it up myself. So much for going to the dealer because they know about all the current service bulletins. I think this will be a good case for "Get Jesse" on King 5 news. I have now towed my truck to Ford of Kirkland, and wow!, these guys have their act together!! Dean webster my service consultant put together an estimate in less than 4 hours, so I could get the ball rolling with Ford for some financial assistance. I then received a call from Tom Olson the Service manager the next morning letting me know he was talking to Ford on my behalf and going through every channel to help me in anyway he could. Tom is really a standup professional. I think Kevin Jameson could use a lot of pointers from Tom. When Tom was done, he got most of my repair paid for. These guys at Ford of Kirkland have renewed my faith in Dealers and I will never take my vehicles anywhere but Ford of Kirkland. Give Tom or Dean a call and let them show you how professionals are supposed to act in the auto service industry!!! Ford of Kirkland 425-821-6611

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0 out of 1 people found this review helpful.

.

I requested internet quotes from various Washington Ford dealers late on a Thursday night. When I checked my inbox on Friday, Eric McCarthy had responded with the information I was looking for, listed in the format I had requested.

He quoted a price that was obviously not just an invitation to negotiate. Bickford Motors' bid was $300 lower than the next highest response and $800 lower than the highest internet quote I received. And I'm talking about well-regarded dealerships from Clark County to Whatcom County.

Eric was great about confirming the deal in clear, definitive terms, and documenting everything in e-mail responses. The actual purchase order process was quick, friendly, and relaxed. I've placed orders for topsoil that have given me more cause for apprehension than anything I experienced ordering this vehicle from Eric.

A screamingly great price combined with friendly, forthright service - you can't ask for much more than that.

5
★★★★★

I requested internet quotes from various Washington Ford dealers late on a Thursday night. When I checked my inbox on Friday, Eric McCarthy had responded with the information I was looking for, listed in the format I had requested.

He quoted a price that was obviously not just an invitation to negotiate. Bickford Motors' bid was $300 lower than the next highest response and $800 lower than the highest internet quote I received. And I'm talking about well-regarded dealerships from Clark County to Whatcom County.

Eric was great about confirming the deal in clear, definitive terms, and documenting everything in e-mail responses. The actual purchase order process was quick, friendly, and relaxed. I've placed orders for topsoil that have given me more cause for apprehension than anything I experienced ordering this vehicle from Eric.

A screamingly great price combined with friendly, forthright service - you can't ask for much more than that.

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0 out of 1 people found this review helpful.

.

Thank you for all the great years of service. My family has always shopped for their Fords here and anywhere else just doesn't seem the same. Appreciate it!

5
★★★★★

Thank you for all the great years of service. My family has always shopped for their Fords here and anywhere else just doesn't seem the same. Appreciate it!

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1 out of 1 people found this review helpful.

.

I have bought my last 4 trucks from Bickford Ford. The sales staff makes it so easy and service is always quick and reliable. Best dealership to do business with period.

5
★★★★★

I have bought my last 4 trucks from Bickford Ford. The sales staff makes it so easy and service is always quick and reliable. Best dealership to do business with period.

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I took my Ford car into them for service because it was cutting out and running badly. The service told me that he would drive it home and test it. When we got it back, it had rock chips all over the hood of the car and they said we brought it in that way and refused to fix it or pay to have it fixed. Plus, thet never found out the original problem. Your Mom raised you wrong, if you wreck something, admit it and take responsiblity for your damage. Will never do business with them ever.

1
★☆☆☆☆

I took my Ford car into them for service because it was cutting out and running badly. The service told me that he would drive it home and test it. When we got it back, it had rock chips all over the hood of the car and they said we brought it in that way and refused to fix it or pay to have it fixed. Plus, thet never found out the original problem. Your Mom raised you wrong, if you wreck something, admit it and take responsiblity for your damage. Will never do business with them ever.

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0 out of 1 people found this review helpful.

.

extremely pleasant, no pressure salesmen. Just came to look, they seemed to answer all my questions honestly and truthfully and although I didn't buy a car, I didn't feel pressured by that. Their showroom and service area was extremely clean.

5
★★★★★

extremely pleasant, no pressure salesmen. Just came to look, they seemed to answer all my questions honestly and truthfully and although I didn't buy a car, I didn't feel pressured by that. Their showroom and service area was extremely clean.

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.

I like when we take our cars to get serviced, they have a shuttle thats takes us to and from out house to the dealership. The staff is very friendly.

5
★★★★★

I like when we take our cars to get serviced, they have a shuttle thats takes us to and from out house to the dealership. The staff is very friendly.

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.

We were given our freedom to roam the lot and when we found a car we were interested in the salesman gave us the keys and let us drive it around town, by ourselves. We ended up buying the car, but were able to make that decision by ourselves without a pushy salesman trying to make it for us

4
★★★★☆

We were given our freedom to roam the lot and when we found a car we were interested in the salesman gave us the keys and let us drive it around town, by ourselves. We ended up buying the car, but were able to make that decision by ourselves without a pushy salesman trying to make it for us

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