Pacific Heating & Cooling

★★★★☆
  • 8607 Durango St SW A

    Tacoma, WA 98499

    Cross street: Serving the Lakewood Metro area.

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Home Construction & Remodeling

Home Construction & Remodeling
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Pacific Air systems is the best company I've worked with for HVAC in the area. They are always professional, courteous and on time. Their knowledge of systems is outstanding even on systems they don't sell.

3
★★★★★

Pacific Air systems is the best company I've worked with for HVAC in the area. They are always professional, courteous and on time. Their knowledge of systems is outstanding even on systems they don't sell.

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PAS has serviced our furnace and heat pump many times over the years. We have been very pleased with their performance and helpful,courteous employees. They recently replaced our 20-yr. old furnace and heat pump at a very reasonable price. The new system works great and they even upgraded our thermostat at no cost because it was the incorrect one for the power company rebate requirements. The whole process, including determining the correct new system for us, installation, training for the new thermostat, cleanup and followup, were exceptional. Will Davis, Service Advisor, and the installation crew were very pleasant to work with and I would recommend this company to anyone.\r\n

2
★★★★★

PAS has serviced our furnace and heat pump many times over the years. We have been very pleased with their performance and helpful,courteous employees. They recently replaced our 20-yr. old furnace and heat pump at a very reasonable price. The new system works great and they even upgraded our thermostat at no cost because it was the incorrect one for the power company rebate requirements. The whole process, including determining the correct new system for us, installation, training for the new thermostat, cleanup and followup, were exceptional. Will Davis, Service Advisor, and the installation crew were very pleasant to work with and I would recommend this company to anyone.\r\n

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After having our furnace installed, we came to the realization that the so called ""easy financing"" was actually a lien put on our home until the loan was paid in full. I can understand a lien if I was in default of my payments, but mind you our first payment isn't due until Dec of 2011. The lien was put on our home immediately after recieving financing in November 2011.\n We both have great credit scores and to find this out was frustrating, and much un appreciated. Unless Pacific Air drops there credit union who does this financing (Puget Sound Cooperative Credit Union) I would not recommend doing business with them.\n\n The owner claims they just started doing business with this CU, and was ignorant to what this CU was/is doing. Before you purchase from them, or entreat their financing optins make sure they have dropped this CU.\n\nVery unhappy!!!

0
★☆☆☆☆

After having our furnace installed, we came to the realization that the so called ""easy financing"" was actually a lien put on our home until the loan was paid in full. I can understand a lien if I was in default of my payments, but mind you our first payment isn't due until Dec of 2011. The lien was put on our home immediately after recieving financing in November 2011.\n We both have great credit scores and to find this out was frustrating, and much un appreciated. Unless Pacific Air drops there credit union who does this financing (Puget Sound Cooperative Credit Union) I would not recommend doing business with them.\n\n The owner claims they just started doing business with this CU, and was ignorant to what this CU was/is doing. Before you purchase from them, or entreat their financing optins make sure they have dropped this CU.\n\nVery unhappy!!!

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I heard and read good things, but so far I'm not impressed.
Called last week to inquire about a new furnace, scheduled an on site visit for this morning (quick scheduling) at 9:00 am.
called the office at 9:15 wondering were the sales rep was.
"Oh, you should have gotten a call to cancel the appointment, we don??t service that part of Pierce county".
Missed over 2 hours of work and OOP's, sorry about that, we'll see if we can do something as an exception.
I'll have to miss at least another 2 hours of work for another attempt.

1
★☆☆☆☆

I heard and read good things, but so far I'm not impressed.
Called last week to inquire about a new furnace, scheduled an on site visit for this morning (quick scheduling) at 9:00 am.
called the office at 9:15 wondering were the sales rep was.
"Oh, you should have gotten a call to cancel the appointment, we don??t service that part of Pierce county".
Missed over 2 hours of work and OOP's, sorry about that, we'll see if we can do something as an exception.
I'll have to miss at least another 2 hours of work for another attempt.

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1 out of 1 people found this review helpful.

.

My husband and I are impressed with (your employees,) thoroughness and are pleased with the results. We commend them for a job well done! I would definitely recommend this company.

5
★★★★★

My husband and I are impressed with (your employees,) thoroughness and are pleased with the results. We commend them for a job well done! I would definitely recommend this company.

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