Mor Furniture for Less

★★★★☆
The more your buy the more you save!
  • 8301 South 180th Street

    Kent, WA 98032

    Map & Directions
  • 866-466-7435

About Mor Furniture for Less

Hours
Sun 10am-8pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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Awesome service, friendly staff. Very knowledgeable! Would recommend for furniture needs! Shandra is awesome! :)

3
★★★★★

Awesome service, friendly staff. Very knowledgeable! Would recommend for furniture needs! Shandra is awesome! :)

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Constance gets 5 stars

3
★★★★★

Constance gets 5 stars

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ashley was 5 star s

3
★★★★★

ashley was 5 star s

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Ashley is great!

3
★★★★★

Ashley is great!

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You make my day thank you for solving the problem??????????

3
★★★★★

You make my day thank you for solving the problem??????????

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Well besides being tricked into buying a leather couch that was actually "bonded leather" for over $1000 dollars they are just wonderful!! and of course the peeling didnt start until just after the 1 year manufactures warranty was up. SURE WISH I WOULD HAVE SEEN ALL (I'm talking numerous!) BAD REVIEWS ON MOR FURNITURE!

1
★☆☆☆☆

Well besides being tricked into buying a leather couch that was actually "bonded leather" for over $1000 dollars they are just wonderful!! and of course the peeling didnt start until just after the 1 year manufactures warranty was up. SURE WISH I WOULD HAVE SEEN ALL (I'm talking numerous!) BAD REVIEWS ON MOR FURNITURE!

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Freaking bunch of liars including management. They LIE LIE LIE LIE LIE. Be careful if you think about purchasing furniture from MOR because they just send you pieces of furniture instead of your actual purchase and then tell you that they

3
★★★★★

Freaking bunch of liars including management. They LIE LIE LIE LIE LIE. Be careful if you think about purchasing furniture from MOR because they just send you pieces of furniture instead of your actual purchase and then tell you that they

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Really really Bad service. Like another comment said, you will feel like a king when you enter, but when it comes to delivery, you will be waiting forever....\r
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Very bad experience with Mor Furniture. I'd rather go somewhere else next

3
★★★★★

Really really Bad service. Like another comment said, you will feel like a king when you enter, but when it comes to delivery, you will be waiting forever....\r
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Very bad experience with Mor Furniture. I'd rather go somewhere else next

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do not buy, horrible customer service, bad quality furniture, needless to say we had a horrible experience with them, they told us it would take 4 weeks to get out furniture it took 8 ( no joke) when we got it they were broken they

3
★★★★★

do not buy, horrible customer service, bad quality furniture, needless to say we had a horrible experience with them, they told us it would take 4 weeks to get out furniture it took 8 ( no joke) when we got it they were broken they

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I was so excited to find the exact furniture I wanted for a reasonable price. Then the sales guy says we will have to wait a month to get our furniture. Tomorrow will be one month, I called to make arrangements to pick up our furniture and

3
★★★★★

I was so excited to find the exact furniture I wanted for a reasonable price. Then the sales guy says we will have to wait a month to get our furniture. Tomorrow will be one month, I called to make arrangements to pick up our furniture and

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This company has some issues. The moment you walk in the door you feel like a King/Queen and the free soda and cookies will blind you like a gambler in vegas with a shot of tequila. My story is I purchased a bed that has taken way longer

3
★★★★★

This company has some issues. The moment you walk in the door you feel like a King/Queen and the free soda and cookies will blind you like a gambler in vegas with a shot of tequila. My story is I purchased a bed that has taken way longer

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I BOUGHT ONE MATRESS FROM THE STORE , PAY FULL PRICE FOR THE ITEM BUT GUESS WHAT I GOT WHEN IT GOT HOME , A TERRIBLE BEATEN UP OLD MATRESS . I FELT SO CHEATED , I CALLED THE CUSTOMER SERVICE TO RETURN THE ITEM . THEY INFORMED A DATE AND

3
★★★★★

I BOUGHT ONE MATRESS FROM THE STORE , PAY FULL PRICE FOR THE ITEM BUT GUESS WHAT I GOT WHEN IT GOT HOME , A TERRIBLE BEATEN UP OLD MATRESS . I FELT SO CHEATED , I CALLED THE CUSTOMER SERVICE TO RETURN THE ITEM . THEY INFORMED A DATE AND

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minus 100 is what the rating should be. Went round and round with these people, worst purchase experience of my life. Finally just had to eat it since after all the lies I see that I would be out all my money AND have nothing to show for it. At least I still have the proof. The lies start from the minute you talk to them on the phone or walk into the store. Even after contacting the BBB (they are useless by the way) the lies did not stop, only became worse. There are many complaint sites regarding Mor furniture, unbelievable what they have been allowed to get away with and I really hope they tick someone off eventually that can put a stop to their unethical business practices. My story is so long I won't go into it all here, just please do not buy from them. I sure wish I'd gone to Penneys like I usually do. I'm out $2200 dollars and have to live with their disfunctional/damaged furniture. BUYER BE WARE once you get tangled up with these liars no one can help you.

1
★☆☆☆☆

minus 100 is what the rating should be. Went round and round with these people, worst purchase experience of my life. Finally just had to eat it since after all the lies I see that I would be out all my money AND have nothing to show for it. At least I still have the proof. The lies start from the minute you talk to them on the phone or walk into the store. Even after contacting the BBB (they are useless by the way) the lies did not stop, only became worse. There are many complaint sites regarding Mor furniture, unbelievable what they have been allowed to get away with and I really hope they tick someone off eventually that can put a stop to their unethical business practices. My story is so long I won't go into it all here, just please do not buy from them. I sure wish I'd gone to Penneys like I usually do. I'm out $2200 dollars and have to live with their disfunctional/damaged furniture. BUYER BE WARE once you get tangled up with these liars no one can help you.

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Service sicks back ordered furniture didn't call to let me know

0
★☆☆☆☆

Service sicks back ordered furniture didn't call to let me know

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First of all, let me said that I was skeptical about doing business with Mor especially after reading your reviews.
However, my girlfriend had bought a kitchen table from Mors and she didn't have any problems. My son and I went to Mors. We were greeted as we came into the door and a few minutes later a man name James came over to help us. He was fantastic , he didn't pressure us, he asks us if we wanted some refreshments just a real nice guys. I really like that he came back to check on us not asking any questions just looking to see if we had any questions. I like that because some stores really pressure you but James was the best . My son and I stayed for a couple of hours looking at furniture and I decided to buy a table. However, my son was undecided, but he came back the next day and saw James again and he ask about me (i thought that was nice to remember your customers ) James check us out and I told him that I was skeptical about coming to Mors because the company had a bad rap. He didn't denied it but instead embrace the negatively and stated that they try to do their best. I told him that I would like to have my furniture deliver the day he promise and if I didn't I was going to write a very bad review. We laugh, and my son and I left. A couple of days later Mors call me 3 times but I kept missing their calls. I return the call and the lady told me that they would be at my house between 12-4 PM. Do you know what time they got there? Well, let me tell you 12:00 on the dot. I was shock and they were so nice. In addition, a lady call me afterwards to s ee how the delivery went, and I told her fabulous the only complaint I had was that my son went back and bought a couch and the delievery charge was $150.00 and she told me that was because the furniture was going to diferent rooms. I explained to her that the furniture was going to the same house and I thought the delivery charge was extremely high. She stated that she couldn't do anything about the fee, and she thank me and told me to have a nice day! I know your complains are valid maybe they are under new management or something but we are very happy with the service we received .Therefore, I would like to award " The Way to go Award" Mor Furniture and keep up the good work.

2
★★★★★

First of all, let me said that I was skeptical about doing business with Mor especially after reading your reviews.
However, my girlfriend had bought a kitchen table from Mors and she didn't have any problems. My son and I went to Mors. We were greeted as we came into the door and a few minutes later a man name James came over to help us. He was fantastic , he didn't pressure us, he asks us if we wanted some refreshments just a real nice guys. I really like that he came back to check on us not asking any questions just looking to see if we had any questions. I like that because some stores really pressure you but James was the best . My son and I stayed for a couple of hours looking at furniture and I decided to buy a table. However, my son was undecided, but he came back the next day and saw James again and he ask about me (i thought that was nice to remember your customers ) James check us out and I told him that I was skeptical about coming to Mors because the company had a bad rap. He didn't denied it but instead embrace the negatively and stated that they try to do their best. I told him that I would like to have my furniture deliver the day he promise and if I didn't I was going to write a very bad review. We laugh, and my son and I left. A couple of days later Mors call me 3 times but I kept missing their calls. I return the call and the lady told me that they would be at my house between 12-4 PM. Do you know what time they got there? Well, let me tell you 12:00 on the dot. I was shock and they were so nice. In addition, a lady call me afterwards to s ee how the delivery went, and I told her fabulous the only complaint I had was that my son went back and bought a couch and the delievery charge was $150.00 and she told me that was because the furniture was going to diferent rooms. I explained to her that the furniture was going to the same house and I thought the delivery charge was extremely high. She stated that she couldn't do anything about the fee, and she thank me and told me to have a nice day! I know your complains are valid maybe they are under new management or something but we are very happy with the service we received .Therefore, I would like to award " The Way to go Award" Mor Furniture and keep up the good work.

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1. If you ever wondered where all the ex-car salesmen went, it's here. The salesmen lie to you and do whatever they have to to get their "quota". tHE SALESMAN TOLD ME ABOUT THE QUOTA SYSTEM.

2. Had to return an item that was purchased because of the poor quality. My salesman never returned my calls, so after 3 days I went to the store. After about 30 minutes of getting the run around, I finally explained the situation to the sales manager. He basically called me a liar. Finally after checking with his employees a refund was going to be issued in 10 to 15 days. So we will see.

3. You could not get me to step foot inside this store again enen if everything was on sale for a penny. The absolute worst shopping experience of my life

0
★☆☆☆☆

1. If you ever wondered where all the ex-car salesmen went, it's here. The salesmen lie to you and do whatever they have to to get their "quota". tHE SALESMAN TOLD ME ABOUT THE QUOTA SYSTEM.

2. Had to return an item that was purchased because of the poor quality. My salesman never returned my calls, so after 3 days I went to the store. After about 30 minutes of getting the run around, I finally explained the situation to the sales manager. He basically called me a liar. Finally after checking with his employees a refund was going to be issued in 10 to 15 days. So we will see.

3. You could not get me to step foot inside this store again enen if everything was on sale for a penny. The absolute worst shopping experience of my life

Cons: DO NOT WASTE YOUR TIME WITH THIS STORE

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Wide selection of furniture for any room in your home on display. Took my son in to check bedroom furniture for boys they had a nice selection of sturdy, space saving, attractively styled pieces. The salesman did not seem to mind answering the kids questions or mine. It was a nice shopping experience.

4
★★★★☆

Wide selection of furniture for any room in your home on display. Took my son in to check bedroom furniture for boys they had a nice selection of sturdy, space saving, attractively styled pieces. The salesman did not seem to mind answering the kids questions or mine. It was a nice shopping experience.

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Pete R. 4 Mor
I read all the other reviews after having made our purchase of a living room set. Sofa, two chairs and two ottomans. My first thought after reading the reviews was "oh no, did we make a mistake!!" The furniture we purchased was not the most expensive we've ever purchased, far from it. But we have in the past bought very expensive furniture from top rated stores only to be dissapointed with the durability and comfort of the pieces after a few short years. So purchasing this less costly furniture isn't a concern. If it doesn't turn out well then at least we're not out thousands like in the past. Now, the purchasing experience of the furniture in the showroom was excellent. The salesperson greeted us, explained the pricing policies and except to check with us to see how we were doing was not pushy or demanding,but very helpful. We decided on the furniture we wanted and the final purchasing process was smooth and pleasent. No pressure and all our questions were answered. We were told that we would need to wait 12 days for the furniture to be shipped in and then notified of scheduling a delivery. They called on day twelve, we scheduled delivery for the next day between 12 and 4 PM. The delivery guys arrived the next day at 11:50 AM. Helped with moving some small pieces in the room to make space for the new stuff. Brought in the new, set it up and positioned into place as we requested. Excellent experience and the delivery guys were very pleasant. Others may have had problems and nightmares with their experience with Mor Furniture, we didn't. Everything was done just as they said it would be. We are pleased.

2
★★★★☆

Pete R. 4 Mor
I read all the other reviews after having made our purchase of a living room set. Sofa, two chairs and two ottomans. My first thought after reading the reviews was "oh no, did we make a mistake!!" The furniture we purchased was not the most expensive we've ever purchased, far from it. But we have in the past bought very expensive furniture from top rated stores only to be dissapointed with the durability and comfort of the pieces after a few short years. So purchasing this less costly furniture isn't a concern. If it doesn't turn out well then at least we're not out thousands like in the past. Now, the purchasing experience of the furniture in the showroom was excellent. The salesperson greeted us, explained the pricing policies and except to check with us to see how we were doing was not pushy or demanding,but very helpful. We decided on the furniture we wanted and the final purchasing process was smooth and pleasent. No pressure and all our questions were answered. We were told that we would need to wait 12 days for the furniture to be shipped in and then notified of scheduling a delivery. They called on day twelve, we scheduled delivery for the next day between 12 and 4 PM. The delivery guys arrived the next day at 11:50 AM. Helped with moving some small pieces in the room to make space for the new stuff. Brought in the new, set it up and positioned into place as we requested. Excellent experience and the delivery guys were very pleasant. Others may have had problems and nightmares with their experience with Mor Furniture, we didn't. Everything was done just as they said it would be. We are pleased.

Pros: Good pricing, no pressure

Cons: salesperson not always readily available

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Purchased a new mattress and box spring. Had delivered to home, mattress has a thunking and spring sound when lying on it. Egde of box spring broken. When I called to have it switched for a new set, they refused and sent out a packet of forms I had to fill out for warranty. Its a six page questionaire and you must include pictures of the mattress, which you mail to them. When they recieve the packet they will then contact you to let you know weather the damages, bad mattress will be replaced. Did I mention numerous customer service staff advised me there is no return policy! Don't buy from them you will be sorry!

0
★☆☆☆☆

Purchased a new mattress and box spring. Had delivered to home, mattress has a thunking and spring sound when lying on it. Egde of box spring broken. When I called to have it switched for a new set, they refused and sent out a packet of forms I had to fill out for warranty. Its a six page questionaire and you must include pictures of the mattress, which you mail to them. When they recieve the packet they will then contact you to let you know weather the damages, bad mattress will be replaced. Did I mention numerous customer service staff advised me there is no return policy! Don't buy from them you will be sorry!

.

Worst retail experience of my life.

Round 1: In March 2007 two hillbillies delivered a dirty couch and couldn't fit it in our door (they didn't even measure first). On top of that, they were swearing and demanding our help in carrying it...remind me why I paid $80 for delivery??

Round 2: We went and picked out a different couch that they were sure would fit. We paid for the first couch with our check card and they wouldn't let us have store credit toward the new couch (are they crazy?) Instead they had to issue a refund which we were promised would be back in our bank account within 3-5 business days (if they tell you it takes longer, they are lying...I got to the bottom of it when I got in touch with their accounting department). They forgot to put in the request, so I had to spend hours on the phone explaining what had happened to ensure we got our refund. On top of that, they were extremely rude and inconsiderate.

Round 3: They attempted to deliver our new couch in April 2007. Not only did they forget to measure before halling it up 4 flights of stairs, but after it didn't fit they caused $900 worth of damage to the walls in the stairwell of the condo building and we had to pay for it! When confronting them about the damage (we took pictures and had a copy of the invoice), they transferred us around to different people and refused to deal with the situation.

Now: We are taking them to small claims since they refused to pay for the damages they caused. Not only do we have no couch, we are out amost $1000 because of them.

It's funny b/c they called themseleves the "Costco" of furniture stores...if only they could treat their customers like Costco does...

0
★☆☆☆☆

Worst retail experience of my life.

Round 1: In March 2007 two hillbillies delivered a dirty couch and couldn't fit it in our door (they didn't even measure first). On top of that, they were swearing and demanding our help in carrying it...remind me why I paid $80 for delivery??

Round 2: We went and picked out a different couch that they were sure would fit. We paid for the first couch with our check card and they wouldn't let us have store credit toward the new couch (are they crazy?) Instead they had to issue a refund which we were promised would be back in our bank account within 3-5 business days (if they tell you it takes longer, they are lying...I got to the bottom of it when I got in touch with their accounting department). They forgot to put in the request, so I had to spend hours on the phone explaining what had happened to ensure we got our refund. On top of that, they were extremely rude and inconsiderate.

Round 3: They attempted to deliver our new couch in April 2007. Not only did they forget to measure before halling it up 4 flights of stairs, but after it didn't fit they caused $900 worth of damage to the walls in the stairwell of the condo building and we had to pay for it! When confronting them about the damage (we took pictures and had a copy of the invoice), they transferred us around to different people and refused to deal with the situation.

Now: We are taking them to small claims since they refused to pay for the damages they caused. Not only do we have no couch, we are out amost $1000 because of them.

It's funny b/c they called themseleves the "Costco" of furniture stores...if only they could treat their customers like Costco does...

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Mor has a large selection of furniture. They have higher quality for a given price than any other furniture store I have been in in the Tukwila area (and I have been through quite a few.) If you're trying to save money and willing to put up with a lot of hassle to do it, this is the place for you.

I have two major problems with this furniture store.

1.) Once you have received furniture, you cannot return it for any reason. They do not even have a written guarantee to take back furniture that is received damaged. I was told verbally that damaged furniture would be accepted back but received no written guarantee. Their policies are designed to screw the customer and protect themselves. This is in stark contrast to some other smaller furniture businesses.
2.) The delivery situation is ridiculous. If you can't pick up your own furniture, you are in for trouble. You will be asked to name a delivery date 3 weeks in advance. (Waits of 3 weeks or more were the norm in my case.) 1 - 2 days before the date, you will receive and electronic call (not a real person) informing you of what day your furniture is to be delivered. Then you will receive a second call a day later (also from a machine) informing you of the time window. You are not given any input whatsoever into that time. If the time is acceptable you must call back and confirm the window. If you happen to not have your phone with you and don't call back quickly enough, you will lose the window. If you must reschedule, your delivery will be delayed at least 10 days. Again, you will only be able to pick a new day; the time will be chosen for you.

Delivery windows are 4 hours - any time of day - and they informed me I should allocate at least 6 because often deliveries are hours late.

1
★★★☆☆

Mor has a large selection of furniture. They have higher quality for a given price than any other furniture store I have been in in the Tukwila area (and I have been through quite a few.) If you're trying to save money and willing to put up with a lot of hassle to do it, this is the place for you.

I have two major problems with this furniture store.

1.) Once you have received furniture, you cannot return it for any reason. They do not even have a written guarantee to take back furniture that is received damaged. I was told verbally that damaged furniture would be accepted back but received no written guarantee. Their policies are designed to screw the customer and protect themselves. This is in stark contrast to some other smaller furniture businesses.
2.) The delivery situation is ridiculous. If you can't pick up your own furniture, you are in for trouble. You will be asked to name a delivery date 3 weeks in advance. (Waits of 3 weeks or more were the norm in my case.) 1 - 2 days before the date, you will receive and electronic call (not a real person) informing you of what day your furniture is to be delivered. Then you will receive a second call a day later (also from a machine) informing you of the time window. You are not given any input whatsoever into that time. If the time is acceptable you must call back and confirm the window. If you happen to not have your phone with you and don't call back quickly enough, you will lose the window. If you must reschedule, your delivery will be delayed at least 10 days. Again, you will only be able to pick a new day; the time will be chosen for you.

Delivery windows are 4 hours - any time of day - and they informed me I should allocate at least 6 because often deliveries are hours late.

Pros: Good value

Cons: Terrible delivery scheme, no return policy

 

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