US Post Office

★★★★☆
  • 122 N Blakeley St

    Monroe, WA 98272

    Map & Directions
  • 360-805-1962

About US Post Office

Hours
Mon. - Fri. 8:30am - 5pm;Sat. - Sun. CLOSED

Government

Government
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4.0 5
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I have lived in Monroe for 24 years DO NOT GO TO THIS POST OFFICE. I have had nothing but problems at this location. The WORST SERVICE POSSIBLE. They have lost a thousand dollars worth of my packages THIS YEAR ALONE. Every other time I go

3
★★★★★

I have lived in Monroe for 24 years DO NOT GO TO THIS POST OFFICE. I have had nothing but problems at this location. The WORST SERVICE POSSIBLE. They have lost a thousand dollars worth of my packages THIS YEAR ALONE. Every other time I go

.

Postal workers here appear to have no incentive towards quick service or customer service in general. The counter clerks are hostile and Postmaster "Fernando" walked away from me when I was trying to have a conversation with him about receipts....??

This post office has temporarily "lost" several packages that I have sent with prepaid return labels in the last 6 months. It has been frustrating to say the least. It used to be when I dropped off a package that had a prepaid return label upon "request" they would scan it to get the package logged in the system and then print me a paper receipt (prepaid mail acceptance receipt). Nothing special. Same kind of receipt/paper you get when you buy stamps or actually pay for shipping. Just shows the date and the package tracking as confirmation that you have dropped off the package and left it in their care. It is the only "proof" that I have sent the package in the (likely) event it gets lost. Both FedEx and UPS both provide this receipt, no questions asked.

Well Postmaster Fernando recently informed they no longer do this (unless you want to pay 1.25), so now there is no way to prove that I have dropped off a package to be mailed. So if (when) it gets lost in the system, I am out of luck. There is no accountability with the USPS it seems and no incentive to provide customer service. Packages go into the black hole never to return.

This review is rather useless as the USPS does not operate like a true business where they are about customer feedback, but at least viewers should know what to expect before they go and hopefully they will go to UPS instead.

1
★☆☆☆☆

Postal workers here appear to have no incentive towards quick service or customer service in general. The counter clerks are hostile and Postmaster "Fernando" walked away from me when I was trying to have a conversation with him about receipts....??

This post office has temporarily "lost" several packages that I have sent with prepaid return labels in the last 6 months. It has been frustrating to say the least. It used to be when I dropped off a package that had a prepaid return label upon "request" they would scan it to get the package logged in the system and then print me a paper receipt (prepaid mail acceptance receipt). Nothing special. Same kind of receipt/paper you get when you buy stamps or actually pay for shipping. Just shows the date and the package tracking as confirmation that you have dropped off the package and left it in their care. It is the only "proof" that I have sent the package in the (likely) event it gets lost. Both FedEx and UPS both provide this receipt, no questions asked.

Well Postmaster Fernando recently informed they no longer do this (unless you want to pay 1.25), so now there is no way to prove that I have dropped off a package to be mailed. So if (when) it gets lost in the system, I am out of luck. There is no accountability with the USPS it seems and no incentive to provide customer service. Packages go into the black hole never to return.

This review is rather useless as the USPS does not operate like a true business where they are about customer feedback, but at least viewers should know what to expect before they go and hopefully they will go to UPS instead.

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.

Postal workers here appear to have no incentive towards quick service or customer service in general. The counter clerks are hostile and Postmaster "Fernando" walked away from me when I was trying to have a conversation with him about

3
★★★★★

Postal workers here appear to have no incentive towards quick service or customer service in general. The counter clerks are hostile and Postmaster "Fernando" walked away from me when I was trying to have a conversation with him about

.

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I absolutely DREAD coming to the Monroe post office. The stupid ladies don't even speak English very well and are ALWAYS completely rude every time I go in there, they always have a bad attitude! I am very new to Monroe and wish I knew

3
★★★★★

\r
I absolutely DREAD coming to the Monroe post office. The stupid ladies don't even speak English very well and are ALWAYS completely rude every time I go in there, they always have a bad attitude! I am very new to Monroe and wish I knew

.

Service was terrible. Employees, including the manager, are unhelpful and unpleasant.

0
★☆☆☆☆

Service was terrible. Employees, including the manager, are unhelpful and unpleasant.

Pros: NONE

 

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