Leathercare, Inc.

★☆☆☆☆
  • 901 Elliott Ave W

    Seattle, WA 98119

    Map & Directions
  • 206-452-7203

Personal Services

Personal Services
More choices in Seattle:
Resultset_next

Maid In The Northwest

8040 35th Ave NE Seattle, WA

Resultset_next

Alpine Specialty Cleaning

Seattle-Bellevue Seattle, WA

1.0 3
Hi! Sign in to let us know how Leathercare, Inc. was?
Write a Review
.

A long drawn out fiasco which took about 4 months total.

0
★☆☆☆☆

A long drawn out fiasco which took about 4 months total.

Pros: they reimbursed me for my trouble

Cons: misplaced rug, never did clean it

.

I took a reversible jacket (leather/suede) which had some white wine spots. I showed the spots to the attendant and was asked to pick it up in a week. When I got it back, it had been turned inside out to the clean site. Of course i did not check well until i got home and to my suprised the spots were still there. Manager said they probably missed the spot and bring it once again.I do not know what else a customer have to do. The attendant should have written where the spots were and what was it. But I guess it was totally missed. I am going to take it back and see what excuse they have next. Look for more reliable and professional alternatives.

0
★☆☆☆☆

I took a reversible jacket (leather/suede) which had some white wine spots. I showed the spots to the attendant and was asked to pick it up in a week. When I got it back, it had been turned inside out to the clean site. Of course i did not check well until i got home and to my suprised the spots were still there. Manager said they probably missed the spot and bring it once again.I do not know what else a customer have to do. The attendant should have written where the spots were and what was it. But I guess it was totally missed. I am going to take it back and see what excuse they have next. Look for more reliable and professional alternatives.

Pros: nothing

Cons: bad service and not reliable

.

Leather Care/Prestige Cleaners has horrible customer service. I took my handmade wedding dress to be cleaned there after talking to a manager about my concerns. I told him about the hand beading, the type of material, the type of stains, etc. I told the same to the person working when I brought my dress in. When I picked it up, some of the fabric had burned and basically cannot be fixed. In the same conversation, the manager insisted that they had no way of knowing that would happen, but also insisted that I should have known that it was a possiblity even though no one ever mentioned anything to me about fabric damage. The manager never apologized and refused to adequately compensate me for ruining my wedding dress. I would avoid taking anything of sentimental value to this place!

0
★☆☆☆☆

Leather Care/Prestige Cleaners has horrible customer service. I took my handmade wedding dress to be cleaned there after talking to a manager about my concerns. I told him about the hand beading, the type of material, the type of stains, etc. I told the same to the person working when I brought my dress in. When I picked it up, some of the fabric had burned and basically cannot be fixed. In the same conversation, the manager insisted that they had no way of knowing that would happen, but also insisted that I should have known that it was a possiblity even though no one ever mentioned anything to me about fabric damage. The manager never apologized and refused to adequately compensate me for ruining my wedding dress. I would avoid taking anything of sentimental value to this place!

Message from Leathercare, Inc.

We're proud to be a part of the leading textile restoration organization that provides services to most of the major insurance companies on fire, smoke, water, and mold claims. We are a full-service organization that offers pick-up, delivery and room-by-room inventory of items which we take for our restoration process. Among the items we can restore successfully are clothing and accessories, bed and bath linens, leather and suede garments, area rugs, wedding gowns, luggage, and more. Call us today for more information.

 

Wait, you're the expert.

If you've been to or used Leathercare, Inc., leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review