Auto Connections East-The Makeover Division

★★★★★
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  • 13285 NE 20th St

    Bellevue, WA 98005

    Map & Directions
  • 425-466-3043

4.9091 11
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This is a great company! We found a couple of cars using Craiglist that were being sold by Auto Connections East. We called in advance, they had both vehicles we were looking at sitting out front, freshly washed and ready to test drive. Hand over your license and off you go. They are close to the freeway so you get to experience city and highway during the drive. Each person there has their own "bank" of autos so each salesperson knows everything there is to know about the vehicles they manage. They really enjoy what they do and even bring their dogs to work. They were very patient with our 8 year old boy who thought he should sit behind the wheel of every "awesome" car in their showroom and even let him take one of the pups outside for a potty break - giving us a little breathing room. Only pitfall is the parking lot which is really small. Showroom is really nice and small enough where you don't feel overwhelmed. Not your typical used car dealership by any means. Have recommended them to several friends already.

5
★★★★★

This is a great company! We found a couple of cars using Craiglist that were being sold by Auto Connections East. We called in advance, they had both vehicles we were looking at sitting out front, freshly washed and ready to test drive. Hand over your license and off you go. They are close to the freeway so you get to experience city and highway during the drive. Each person there has their own "bank" of autos so each salesperson knows everything there is to know about the vehicles they manage. They really enjoy what they do and even bring their dogs to work. They were very patient with our 8 year old boy who thought he should sit behind the wheel of every "awesome" car in their showroom and even let him take one of the pups outside for a potty break - giving us a little breathing room. Only pitfall is the parking lot which is really small. Showroom is really nice and small enough where you don't feel overwhelmed. Not your typical used car dealership by any means. Have recommended them to several friends already.

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Looking for a "first" car for my daughter, I scoured the craigslist ads and found way too many "rebuilt title", "selling for a dead relative", "lost the title", or "it was just a minor accident" stories for my taste. I was referred by a friend to Auto Connections in Bellevue, called them up, told them what I was looking for and how much I wanted to spend, and after a few weeks and a few test drives, they found exactly what I was looking for (or should I say what my daughter was looking for!). I have to say that Stu, the owner, made the process relatively painless and I was treat very fairly and with integrity. I was allowed to have the vehicle inspected by my own mechanic and ever though it had a few minor issues, which Stu was more than willing to fix, I have to say I am completely satisfied with my purchase and the overall experience. I do have to admit that I was a bit hesitant after reading a few of the Yelp reviews, but I recommend looking at the "filtered" reviews (a bit of a pain to get to but worth it) and you'll get a much different sense about these guys. Don't know why Yelp filters all the good reviews - seems kind of dumb? Thanks again Auto Connections of Bellevue, and if you see a red-headed 17 year old girl running around town in her shinny new red Beetle, give her a wave!

5
★★★★★

Looking for a "first" car for my daughter, I scoured the craigslist ads and found way too many "rebuilt title", "selling for a dead relative", "lost the title", or "it was just a minor accident" stories for my taste. I was referred by a friend to Auto Connections in Bellevue, called them up, told them what I was looking for and how much I wanted to spend, and after a few weeks and a few test drives, they found exactly what I was looking for (or should I say what my daughter was looking for!). I have to say that Stu, the owner, made the process relatively painless and I was treat very fairly and with integrity. I was allowed to have the vehicle inspected by my own mechanic and ever though it had a few minor issues, which Stu was more than willing to fix, I have to say I am completely satisfied with my purchase and the overall experience. I do have to admit that I was a bit hesitant after reading a few of the Yelp reviews, but I recommend looking at the "filtered" reviews (a bit of a pain to get to but worth it) and you'll get a much different sense about these guys. Don't know why Yelp filters all the good reviews - seems kind of dumb? Thanks again Auto Connections of Bellevue, and if you see a red-headed 17 year old girl running around town in her shinny new red Beetle, give her a wave!

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I bought a used Audi about 8 years ago and I still can't forget a great experience in how easy it was to deal with Stu. After I purchased the car, I had questions several times and I called Stu. He always was helpful and honest. That Audi was the best car and it felt like I got a better deal than I paid for. If I didn't wreck it, I still would be driving it. I believe, that Auto Connections have a good stock of cars and know them well. It is a buyer's responsibility to figure out what to buy or not to buy because buying a used car is not the same as buying a new one. Now again I am shopping for a car and stopped at Auto Connections yesterday. Same easy and simple conversation with Stu. No pressure, no empty promises and all open and direct answers about the cars in their stock. I highly recommend Auto Connections and Stu to used car buyers.

4
★★★★☆

I bought a used Audi about 8 years ago and I still can't forget a great experience in how easy it was to deal with Stu. After I purchased the car, I had questions several times and I called Stu. He always was helpful and honest. That Audi was the best car and it felt like I got a better deal than I paid for. If I didn't wreck it, I still would be driving it. I believe, that Auto Connections have a good stock of cars and know them well. It is a buyer's responsibility to figure out what to buy or not to buy because buying a used car is not the same as buying a new one. Now again I am shopping for a car and stopped at Auto Connections yesterday. Same easy and simple conversation with Stu. No pressure, no empty promises and all open and direct answers about the cars in their stock. I highly recommend Auto Connections and Stu to used car buyers.

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My wife and I live in Missoula, MT and drove to Seattle, WA to pick up a 2006 Volvo S60R - sight unseen.

When I arrived in Seattle, I was blown away to find a carpeted showroom with used cars! It seemed to be a top-notch place. Their cars usually have low miles and are in exceptional condition.

The dealer had the car I was to buy pulled around front, and I took the car for a test drive. The car was spotless and in great condition.

This used dealer offers six-month powertrain warranty on their cars. This tells me that they trust they are giving the customer a car they can rely upon.

Any vehicle is going to have their fair share of problems. As a part-time mechanic, even I know diagnostics can only tell you about the vehicle's operation at the moment. Auto Connections East makes sure their cars are in good operating condition, prints a CARFAX report and hopes the customer will receive something they can enjoy.

I appreciate the sales team. They are low to perhaps NO pressure when buying. I made them an offer on the car, and Stu (salesperson) was willing to give me no-hassle pricing. The sales process was a breeze.

I know good people when I see them. This is a professional business offering top-notch service. Even after the sale they are willing to accomodate me if I have questions. I couldn't ask for better people in the car sales business and couldn't ask for cleaner products in the used car sale business.

My wife and I will keep this place in mind!

5
★★★★★

My wife and I live in Missoula, MT and drove to Seattle, WA to pick up a 2006 Volvo S60R - sight unseen.

When I arrived in Seattle, I was blown away to find a carpeted showroom with used cars! It seemed to be a top-notch place. Their cars usually have low miles and are in exceptional condition.

The dealer had the car I was to buy pulled around front, and I took the car for a test drive. The car was spotless and in great condition.

This used dealer offers six-month powertrain warranty on their cars. This tells me that they trust they are giving the customer a car they can rely upon.

Any vehicle is going to have their fair share of problems. As a part-time mechanic, even I know diagnostics can only tell you about the vehicle's operation at the moment. Auto Connections East makes sure their cars are in good operating condition, prints a CARFAX report and hopes the customer will receive something they can enjoy.

I appreciate the sales team. They are low to perhaps NO pressure when buying. I made them an offer on the car, and Stu (salesperson) was willing to give me no-hassle pricing. The sales process was a breeze.

I know good people when I see them. This is a professional business offering top-notch service. Even after the sale they are willing to accomodate me if I have questions. I couldn't ask for better people in the car sales business and couldn't ask for cleaner products in the used car sale business.

My wife and I will keep this place in mind!

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WOW! Just bought my new (used) car from Auto Connections in Bellevue and I have to say that the experience, from beginning to end, was just delightful. Of course I absolutely hate shopping for a car....you know the routine: pressure, lies, deception, all the rest. I've been looking for the perfect Honda for a month or so, ever since a drunk driver ruined my perfectly good Accord, and I've been really stressing over the process. Having to shop on line and visit dealers is a real pain and something I'm just not that comfortable with. But going to Bellevue Auto Connections was the best thing that could happen to me. I found just the right Accord on line, then called and talked with Stu, who said he's the owner, and to my surprise he answered every question I had and didn't put any pressure on me at all to come in. He just said to call when I was ready for a test drive and he would make sure the car was available for me when I got there. I made arrangements for a test drive and after seeing the car and all the other beautiful cars they have for sale, I was convinced I was in the right place. Of course I bought the car, got a very fair price and I'm now planning a nice road trip this summer to celebrate my new ride!! Thanks very much to Stu and Auto Connections for the great car, great price and great service. Look forward to sending all my friends and family your way.

5
★★★★★

WOW! Just bought my new (used) car from Auto Connections in Bellevue and I have to say that the experience, from beginning to end, was just delightful. Of course I absolutely hate shopping for a car....you know the routine: pressure, lies, deception, all the rest. I've been looking for the perfect Honda for a month or so, ever since a drunk driver ruined my perfectly good Accord, and I've been really stressing over the process. Having to shop on line and visit dealers is a real pain and something I'm just not that comfortable with. But going to Bellevue Auto Connections was the best thing that could happen to me. I found just the right Accord on line, then called and talked with Stu, who said he's the owner, and to my surprise he answered every question I had and didn't put any pressure on me at all to come in. He just said to call when I was ready for a test drive and he would make sure the car was available for me when I got there. I made arrangements for a test drive and after seeing the car and all the other beautiful cars they have for sale, I was convinced I was in the right place. Of course I bought the car, got a very fair price and I'm now planning a nice road trip this summer to celebrate my new ride!! Thanks very much to Stu and Auto Connections for the great car, great price and great service. Look forward to sending all my friends and family your way.

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My wife and I live in Missoula, MT and drove to Seattle, WA to pick up a 2006 Volvo S60R - sight unseen.

When I arrived in Seattle, I was blown away to find a carpeted showroom with used cars! It seemed to be a top-notch place. Their

3
★★★★★

My wife and I live in Missoula, MT and drove to Seattle, WA to pick up a 2006 Volvo S60R - sight unseen.

When I arrived in Seattle, I was blown away to find a carpeted showroom with used cars! It seemed to be a top-notch place. Their

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This is the type of car dealership that give others a bad name. I spoke to an older gal named Rondi over the phone as I didn't want to drive all the way from West Seattle to NE Bellevue if the car wasn't as advertised. She assured me it

3
★★★★★

This is the type of car dealership that give others a bad name. I spoke to an older gal named Rondi over the phone as I didn't want to drive all the way from West Seattle to NE Bellevue if the car wasn't as advertised. She assured me it

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Bought a car from Auto Connections in Bellevue in Aug 2010. Only 2 weeks after owning the car (3rd time taking it out of the driveway), the transmission went out. After a lot of back and forth with Auto Connections, they refused to

3
★★★★★

Bought a car from Auto Connections in Bellevue in Aug 2010. Only 2 weeks after owning the car (3rd time taking it out of the driveway), the transmission went out. After a lot of back and forth with Auto Connections, they refused to

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Car shopping can be a nightmare and I've had my fair share of horrible experiences. However, this time was completely different. I believe that Auto Connections in Bellevue has changed my opinion about used car selling and buying! First

3
★★★★★

Car shopping can be a nightmare and I've had my fair share of horrible experiences. However, this time was completely different. I believe that Auto Connections in Bellevue has changed my opinion about used car selling and buying! First

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I'd been searching for a quality used car for a number of weeks and finally came upon what looked to be a great car at a great price offered for sale by Auto Connections in Bellevue. When I arrived, naturally with my defenses up, I was pleasantly surprised at, not only the courteous and respectful manner with which I was greeted, but also at how clean and professional looking the dealership was. That's a big deal to me! I asked to see the car I was interested in, was given lot's of space and time to view the car, and didn??t feel even the slightest bit of pressure from anyone trying to "sell" me anything. All of my questions were answered, I loved how I was able to take the car for a test drive by myself, and I was able to have the car independently inspected without a problem. When I returned from the inspection I sat down with Stu (he??s the owner) and after no more than 10 minutes of easy, light negotiations, I purchased the car of my dreams at a very fair price. As a follow-up, a couple of days after I bought the car the check engine light came on. I called Stu and he told me to bring the car in, which I did. He had the car repaired (it was something emissions related?) not only at no cost to me, but he gave me a loaner car to drive for the day!! It's been a little over a month since I bought the car and I absolutely love it! Auto Connections was very fair and professional and I felt as though I was treated with integrity throughout the entire process. I will definitely refer them to anyone I know who??s even remotely considering buying a car.

2
★★★★★

I'd been searching for a quality used car for a number of weeks and finally came upon what looked to be a great car at a great price offered for sale by Auto Connections in Bellevue. When I arrived, naturally with my defenses up, I was pleasantly surprised at, not only the courteous and respectful manner with which I was greeted, but also at how clean and professional looking the dealership was. That's a big deal to me! I asked to see the car I was interested in, was given lot's of space and time to view the car, and didn??t feel even the slightest bit of pressure from anyone trying to "sell" me anything. All of my questions were answered, I loved how I was able to take the car for a test drive by myself, and I was able to have the car independently inspected without a problem. When I returned from the inspection I sat down with Stu (he??s the owner) and after no more than 10 minutes of easy, light negotiations, I purchased the car of my dreams at a very fair price. As a follow-up, a couple of days after I bought the car the check engine light came on. I called Stu and he told me to bring the car in, which I did. He had the car repaired (it was something emissions related?) not only at no cost to me, but he gave me a loaner car to drive for the day!! It's been a little over a month since I bought the car and I absolutely love it! Auto Connections was very fair and professional and I felt as though I was treated with integrity throughout the entire process. I will definitely refer them to anyone I know who??s even remotely considering buying a car.

Pros: Very fair, honest and I was treated with integrity!

Cons: Only 1 location in Bellevue. Wish you were in Seattle too!

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At the appointment to test drive a car, I was informed by a salesperson, Kurt, that the car required additional repairs despite a buyer's pre-inspection.

On the test-drive, there was a distinct vibration and groaning noise from idle to highway speed. I informed Kurt that the problem with the car was obvious which made me question the soundness of his pre-inspection. Kurt made a number of excuses to explain the oversight, including that it was one of his detail guys that noticed it.

Despite completion of the repairs, I wanted an dependent inspection. When I told Kurt this, he insisted that I call the shop that did the repair and pre-inspection. Jeff, the mechanic, contradicted Kurt's story - the problem was known at the pre-inspection and the parts were on order. Despite Kurt's claims, Jeff insisted that they knew about it (though it wasn't listed as one of the repairs on the pre-inspection report). I called back Kurt and relayed Jeff's account. Kurt apologized to me for Jeff "confusing" the issue. After some discussion, Kurt agreed to an independent inspection, but wanted to talk numbers before we embarked any further.

To make a long story short, we agreed to a price; since Kurt was 90% sure that nothing needed to be done with the car, he was willing to pay up to $400 in repairs. This was after Kurt's attempt to get me to agree to raising the price of the car if anything was found that he would repair. After finding out that the car needed $350 in repairs, Kurt back-pedaled again. First he wanted to get it done with his mechanic. Then Kurt changed his mind again, disagreeing with the required repairs determined by the Ford dealer's inspection.

During this entire process, I took careful notes during my phone conversations with Kurt to make sure that there was no miscommunication. I have a witness to the initial test-drive and falsehoods. I was true to my word, Auto Connections East was not.

0
★☆☆☆☆

At the appointment to test drive a car, I was informed by a salesperson, Kurt, that the car required additional repairs despite a buyer's pre-inspection.

On the test-drive, there was a distinct vibration and groaning noise from idle to highway speed. I informed Kurt that the problem with the car was obvious which made me question the soundness of his pre-inspection. Kurt made a number of excuses to explain the oversight, including that it was one of his detail guys that noticed it.

Despite completion of the repairs, I wanted an dependent inspection. When I told Kurt this, he insisted that I call the shop that did the repair and pre-inspection. Jeff, the mechanic, contradicted Kurt's story - the problem was known at the pre-inspection and the parts were on order. Despite Kurt's claims, Jeff insisted that they knew about it (though it wasn't listed as one of the repairs on the pre-inspection report). I called back Kurt and relayed Jeff's account. Kurt apologized to me for Jeff "confusing" the issue. After some discussion, Kurt agreed to an independent inspection, but wanted to talk numbers before we embarked any further.

To make a long story short, we agreed to a price; since Kurt was 90% sure that nothing needed to be done with the car, he was willing to pay up to $400 in repairs. This was after Kurt's attempt to get me to agree to raising the price of the car if anything was found that he would repair. After finding out that the car needed $350 in repairs, Kurt back-pedaled again. First he wanted to get it done with his mechanic. Then Kurt changed his mind again, disagreeing with the required repairs determined by the Ford dealer's inspection.

During this entire process, I took careful notes during my phone conversations with Kurt to make sure that there was no miscommunication. I have a witness to the initial test-drive and falsehoods. I was true to my word, Auto Connections East was not.

 

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