Sunshine Delivery

★☆☆☆☆
  • 20416 72nd Ave S

    Kent, WA 98032

    Map & Directions
  • 253-872-4787

About Sunshine Delivery

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  • Trucking Companies

Transportation & Storage

Transportation & Storage
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So Dania Furniture uses these clowns as their delivery service when you purchase an item needing delivery. When the two delivery men were moving my older leather couch to make room for the new one, they caught the center cushion on a doorknob and tore a huge hole in the leather.
"Call our office and file a claim," they said in lieu of an apology. So I called. And called again. And again. I felt like I was stalking these people simply to get a claim form; the assistant to the woman who handles claims said she didn't have the form and repeatedly told me she'd "call me right back." Um, isn't that exactly the kind of thing an assistant to the claims personnel would have?!? She never did call me back.
And now that I have submitted my claim I can't get a single soul to indicate what the claims process might be. I am honestly not sure they even have a claims dept. or that this person actually exists.
In the 8 weeks (!!!!) since these people destroyed my couch I have received ZERO call backs despite numerous messages. The Better Business Bureau gives them a FAIL and I completely understand why.

0
★☆☆☆☆

So Dania Furniture uses these clowns as their delivery service when you purchase an item needing delivery. When the two delivery men were moving my older leather couch to make room for the new one, they caught the center cushion on a doorknob and tore a huge hole in the leather.
"Call our office and file a claim," they said in lieu of an apology. So I called. And called again. And again. I felt like I was stalking these people simply to get a claim form; the assistant to the woman who handles claims said she didn't have the form and repeatedly told me she'd "call me right back." Um, isn't that exactly the kind of thing an assistant to the claims personnel would have?!? She never did call me back.
And now that I have submitted my claim I can't get a single soul to indicate what the claims process might be. I am honestly not sure they even have a claims dept. or that this person actually exists.
In the 8 weeks (!!!!) since these people destroyed my couch I have received ZERO call backs despite numerous messages. The Better Business Bureau gives them a FAIL and I completely understand why.

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They call you monday at 4:30pm for a delivery day of wednesday. You call them in the morning tuesday to see what time and they have to call you back towards noon because they don't know yet. Then when you call them back at 2 to change the time by half an hour because you can't get off work that early. The girl tells you that you should have told her that 2 days ago and she can't change it now. So - basically - you should call her and tell her what time you can be there before she calls you and tells you what day she will be there.

0
★☆☆☆☆

They call you monday at 4:30pm for a delivery day of wednesday. You call them in the morning tuesday to see what time and they have to call you back towards noon because they don't know yet. Then when you call them back at 2 to change the time by half an hour because you can't get off work that early. The girl tells you that you should have told her that 2 days ago and she can't change it now. So - basically - you should call her and tell her what time you can be there before she calls you and tells you what day she will be there.

 

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