Everything went quickly and well when I took another plumber's advice and called Bob Oates. Their dispatcher was warm and helpful, and they were here in under 30 minutes (probably lucky timing but still.) The plumber was friendly, professional and happy to tell me details about what he was doing.
He snaked (4 times for good measure!) and videoed my long sewer line, all for under $200! (Oct. 2009) Oh, and he also magically located his camera underground, and showed me the layout of my sewer line on his pocket computer...
I had this big party planned and every thing was going great. My brother came with the bad news All the drains where backed up. It was 10.00 pm on a Sat. and I was about to have a braek down the door bell rang and this guy said he was from Bob Oates Sewer and Drain and he came to fixed the problem it was 10.35 pm. It was told to me later that one of my guess knew of this service and just called. The problem was solved and the party was great. I am ever greatful MIKE H New youk City
When the monsoon rains came thru earlier this year the back end of our print shop was flooding due to a clogged scupper and sewer line. Bob's team came to our rescue, the line was cleared and we have not experienced any further water problems. We are happy to refer anyone with plumbing issues to Bob Oates!
I know Bob Oates as a resource provider rather than as a customer, but I have frequently observed him in action with his employees and customers. He is a second generation plumber and has learned everything his father had to teach him and added his own talents and drive to the mix. If I ever had an issue with my plumbing or had an occasion to recommend a plumber to anyone, Bob Oates would be my choice--hands down! He is like a bulldog--won't let go of a problem until it is solved. And, he hires plumbers who do the same thing....Tom Andrew
I have known Bob for over 20 years and in that time he has saved my bacon on many occasions. He is an expert in the plumbing field and doesn't charge an arm and a leg for his services.
He is honest and fair and fast and never leaves a mess behind. If you need help call his company first and then you'll want to put it on speed dial for future reference.
I give this company 2 thumbs up!
I have been happy with Bob Oates Sewer and Rooter. They are professional, orderly, timely and more importantly informative. They will tell you what needs to be done and not "over sell you" products or services you don't need. Very Happy!
I've used Bob Oates Sewer Rooter for many years on my own home and my rental properties. The reason is simple....they do the job right the first time. They are quick, clean and professional.
I called up Bob Oates & they said they had a man in my area. He arrived within the hour and unstopped my bathtub drain.
The man was very clean (wore booties) and very curteous. Reasonable price & fast service! I love it!
Good work! They were able to work us into the schedule right away, were very nice about my kid's explorations with toys and the potty, and got the job done efficiently. Went through the steps of seeing if we could get the obstructions out without taking the toilet apart...had to pull them apart to get the toys out.