Greenlake Auto Svc

★☆☆☆☆

About Greenlake Auto Svc

Categories
  • Automotive Repair

Automotive

Automotive
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Roosevelt Auto Body - Collision 1

11035 8th Ave NE Seattle, WA

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Brought in my car to ask if brakes needed to be replaced (they weren't making any noise, but my records indicated they hadn't been replaced in a while, so I wanted to verify). Without taking off wheels, older gentlemen pointed out something that he said were the pads and told me all four brakes were nonexistent. Then he told me that I could replace them or not, my choice. That made me suspicious as any reputable mechanic would never let you leave without a fight with four nonexistent brakes. Took the car to very highly rated shop in Ballard on Leary, and they immediately removed wheels to inspect. Then they took me out to show me the pads, including how they measure them with a gage, and told me that there was 80% left on front and 50% on rears. At least the older gentlemen is a scam artist. Shame on him. Can't comment on other mechanic.

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★☆☆☆☆

Brought in my car to ask if brakes needed to be replaced (they weren't making any noise, but my records indicated they hadn't been replaced in a while, so I wanted to verify). Without taking off wheels, older gentlemen pointed out something that he said were the pads and told me all four brakes were nonexistent. Then he told me that I could replace them or not, my choice. That made me suspicious as any reputable mechanic would never let you leave without a fight with four nonexistent brakes. Took the car to very highly rated shop in Ballard on Leary, and they immediately removed wheels to inspect. Then they took me out to show me the pads, including how they measure them with a gage, and told me that there was 80% left on front and 50% on rears. At least the older gentlemen is a scam artist. Shame on him. Can't comment on other mechanic.

Pros: any insignificant pros are overshadowed by blatant attempt to scam people

Cons: Blatant attempt to solicit unnecessary work

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Took my car in for a basic brake pad replacement. Work was not completed correctly and car was basically undrivable. They refuced to acknowledge that they had done anything wrong. I took the car to Les Schwab where they fixed the problem and also put in writing that the previous repair was not completed correctly. Returned to Greenlake Auto and was told by the owner that they would not refund the cost. Very frustrating and unbelievable that people still run a business this way.

0
★☆☆☆☆

Took my car in for a basic brake pad replacement. Work was not completed correctly and car was basically undrivable. They refuced to acknowledge that they had done anything wrong. I took the car to Les Schwab where they fixed the problem and also put in writing that the previous repair was not completed correctly. Returned to Greenlake Auto and was told by the owner that they would not refund the cost. Very frustrating and unbelievable that people still run a business this way.

Cons: Does not stand behind work

 

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