This place is insanely expensive! It was $40 just for a manicure, which wasn't even done right! I came out with my cuticles not cleaned and the nail polish chipped after 2 days! However, the atmosphere is fun and the people there are always upbeat. Though you're greeted with a piece of chocolate, comfortable chairs, and sparkling water, it's not worth $40. They also offer a neck massage while you're getting your nails done, but don't tell you that they'll charge you $10. Great environment, but overly priced.
My 3 year old daughter and I went to Julep for manicures for her birthday this week and had a wonderful time. Alyson enjoyed eating the chocolate that was waiting for her, choosing her color, and joking with her vernisseur, who was very patient, had her smiling and had her finished in no time. Meanwhile, I got to enjoy massage with Lavender-Vanilla lotion that was wonderful, and I was able to sit back and relax through my manicure while Alyson was walked over to their Mommy Monday care-giver who played with her until I was finished. I could see her and hear her giggling while my polish was applied. Alyson did not want to leave! Mondays are great days to enjoy Mommy-Daughter time, and/or let the kids play and enjoy Mommy time.
PROS: Caregiver on site on Mondays, friendly staff, high emphasis on sterilization and environmentally friendly products
CONS: The drive to Seattle :)
I recently visited Seattle for business, I do this every 2-3 months, and I came to Julep nail parlor on 5th Ave with a client of mine. Not only was our pedicure outrageously expensive, it was also not up to par at all. The nail techs were polite and pleasant, however the service was decent. I paid the extra $12 for myself and my client for
the "extra massage", which neither or us received. Not to mention our "massage" lasted a total of maybe 5 minutes together for both legs. Wow! $86 dollars for a pedicure? WOW!!!!!!!!!! I should have just stuck to going to Gene Juarez were their pedicures are not only less expensive, but also a lot more professional, relaxing, and worth my money and review.
First of all, I would highly reccommend this place for anyone looking to get their nails done! The decor, atmosphere, and techs are wonderful.
Because of my great experience with nails & facials here, I decided to try getting a Brazilian. They were the cheapest around! The esthetician made me feel so comfortable and relaxed! The only downside was that the Brazilian was not complete, I had a lot of broken hairs, and was left with a lot of sticky wax everywhere. I've had many Brazilian waxes in the past, so I'm pretty sure I know what is "acceptable" and what is not.
My waxing experience is the only disappointment I've had so far with this company, so they still get 4 stars!
Also, depending on the staff that day, reception can either be really sweet or somewhat rude! I once waited for 10 minutes to pay-one of the receptionists was getting her nails done right there, yet she did not say anything like "we'll be with you in a moment," nor did she attempt to get the attention of the other receptionist. I assume she was off shift, however, it shows a real lack of caring on her part.
Pros: Natural, Clean, Beautiful Atmosphere
Cons: Some staff lack customer service skills, Incomplete services
Great ideas, lovely people, the products are as natural as they can be, sanitation is a priority. Take your friends, become a member. What a treat :)
Pros: fabulous technicians, great setting, good vibe, good product
Went to Julep to get our nails done before a wedding...there were 6 of us, everything was on time, services were amazing, and two months later my polish is starting to chip. So worth it!
Pros: megumi, keaomi, tracey are the best!
My husband bought me a facial and pedicure gift certificate "Beautiful Head to Toe" and I loved every part my visit. I've had lotos of facials, and I was skeptical that the organic ingredients would be as effective, but I was wrong! My face was soft days later. And my pedicurist was lovely, not overly chatty, and my pedicure lasted over a month. I'm coming back with my sisters when they come to town.
Pros: Organic, friendly staff, very clean and sterile
Cons: I had to wait a week to get in, no walkins on weekends
I just started coming back to Julep because of the new membership program - great prices that let me get more services. The eyebrow waxing deal is great, and my pedicures from Julep always last way longer than other places.
Pros: Meticulous pedicures that last, friendly staff
Cons: Can be loud on Saturdays
In my opinion the whole experience at Julep is absolutely worth the price! True, you can save a few dollars going elsewhere but if you are looking for a professional service, friendly staff and relaxing atmosphere - I recommend this place. A nice touch was that I also got a drink and a chocolate during the service. And yes, they also have services for men :)
Pros: friendly staff, elegant decor, high quality service
Cons: none that I can think of
I feel the same as what others have experienced. Pricey for what you get. You go in with high expectations hoping and feeling excited you're going to be pampered for an hour, but big disappointment. Feel rushed and uneasy, like they just can't wait to get you out of there because you're interrupting their time, even though you're paying for that time. I've had super pampering from foot spa's for a fraction of their price and in gorgeous surroundings if that's what you want. Save your money if you have any sense or just waste it if you just want to go there to be seen!
Pros: Nice Receptionist, Clean & Pleasant feeling. That's it!
Cons: Pricey, manicurist looked bored and couldn't be bothered
Went to Julep upon recommendation from a friend. The receptionist was nice and friendly and my service started on time. I liked the decor and the open floor plan, very nicely done. I didn't care for the limited selection of their own polish. A few days later it started peeling (as in maybe applied too thick). I did like that they sent you home with the file and there was parking in the building. I do feel that for the price, I should've left saying, "Wow! I can't wait to tell everyone how awesome Julep is" but I don't.
This review is long overdue. I have been going to Julep over the last few years and have very much enjoyed all my services. I agree, it's a little pricier than average, but it's clean, professional, and has a great atmosphere. They always have fun/creative promotions. In addition to the excellent services and customer service, there are two things I think are great at Julep: (1) Parties! I planned a bridal shower for a friend and it was perfect. We booked enough appointments that we had the whole place to ourselves. We brought in food and champagne, played bridal shower games, opened gifts... we even plugged in a video of the groom to show on all the screens in an interactive game with the bride. The staff was great and flexible as a few guests changed their services. I wish I had more parties to plan here! (2) Online appointment booking. You can choose your service, date/time, and vernisseur. SO convenient!
My only little gripe about this place is that the chairs are not very comfortable because there is no headrest. I noticed that the downtown location has different chairs. Thanks Julep!
Pros: Sanitary, good service, great atmopshere, great for parties
Cons: Chairs are a little uncomfortable
One of the worst and most expensive eyebrow waxes ever. Michelle did the wax which hurt more than any other I had before, and also left me with a rash! Do not have your eyebrows waxed here!
My pedi and mani was ok, but way too expensive for the service recevied. Next time, I will go to one of the strip mall places and get the same quality for about 1/4 of the price!
You go in thinking you're going to be treated to something special. You leave with nothing but a rushed nail polishing and an exorbitant bill- with a tip automatically included even though the service was neither quality or friendly. I hope people see the reviews on this place so they can avoid a completely disappointing experience. And Julep gets the message that treating customers like this is not a sustainable business practice.
Pros: Can accomodate small groups for simultanous pedicures
Cons: Minimal service. Unreasonable price for service delivered
I went for a pregnancy pedicure expecting something special, but found the service to be ordinary and boring for the price you pay. This was the most expensive pedicure I ever purchased and a majority of the time was spent on painting my toenails. Very little foot massage which is what a pregnant woman needs! Not sure what part of the pedicure was supposed to be special for pregnant ladies. I wouldn't go here again to pay so much for a mediocre pedicure. I've had better pedicures for a cheaper price at equally nice salons around town.
Pros: Decent atmosphere, nice polish
Cons: too expensive, boring service
The past three times coming, with an appointment made in advance, I was met with a 20+ minute wait. The receptionist was pleasant and very accomidating but my manicurist Leah, however, was very late and took over an hour to do my nails.
I came back to this place becasue I have heard all the rave reviews, but I can't make an appointment somewhere when I have to expect an additional 20+ minute wait time.
Quality manicure, but expect to wait.
Pros: good manicures, friendly receptionists
Cons: unapologetic tardiness by nail lady
I agree that the prices are a bit steep at this salon, but you get what you pay for. Julep has great atmosphere and attention to detail. Furthermore, if you care about this, employees have health insurance ---so maybe it is worth the price.
I would highly recommend the waxing services for both comfort and results.
All of the employees are friendly and gracious. The salon is designed to have a social atmosphere, rather than being a quiet retreat---so it is more suitable for groups or pairs. I wouldn't recommend going here if you are just looking for a no-frills clean up of your nails. Also, don't go on Mommy Mondays if you don't want to be around lots of little ones.
A nice detail: they are very accomodating to special groups like bridal parties, helping to make the event a celebration.
My sister dragged me into Julep after watching me pick at my fingernails. As a newbie to the world of manicures and pedicures I was nervous and a little embarrassed to go... my fingernails are short and difficult to paint. My nerves were quickly put aside. The staff at Julep is warm and friendly, and they made me feel very comfortable. The decor is also very chic and welcoming. My sister was seated right beside me, so we were able to chat and pick our polish colors together. The paraffin treatments and massages were amazing, but the the best part was watching Lisa work her magic on my nails. They went from being short and haggard to perfectly filed and painted. Thanks for a great first experience!
Pros: Ambience, Service
I walked into Julep Nail Parlor with HIGH expectations. I read tons of great reviews and was excited to have a relaxing manicure and pedicure. WRONG! The front desk girl was apparently new and seemed to have a hard time finding my name (which was entered incorrectly when I called to schedule). The girl doing my service was 10 minutes late, smelling like food, so she was obviously not late from a previous client. I just wanted to relax, but she kept talking on and on about her personal life. I'm sorry, but I don't care to hear about your troubles with your ex-husband if I am meeting you for the first time. She sped through the service and even though she started 10 minutes late, she finished almost 10 minutes early! The nails looked good, a few of them got this bubbly look to them though. Try to avoid being seated in the back by the fireplace. I was saddened to hear some girls in the back talking about inappropriate personal problems and their unhappy working conditions. Far from relaxing. Maybe it is better if you"re in a large group.
Pros: Pretty atmosphere. Easy Parking
Cons: Unprofessional staff. Uncomfortable chair.
After trying this a few times, I'm convinced it's a strong idea, just weakly executed. Last time, the chair I was in broke (or the foot-bowl thingy), as did the next one. Some of the manicurists are really good, and some are just so-so. The front desk is slow and not that cheerful, although that's the norm these days--also, I think it's cool for parties, because it's like having your own private spa to yourself, but the pricing is steep. I go back and forth about Julep, because it's conveniently located and Thursday nights are fun with friends--but in the end, I don't think it's worth it. I wish someone would open up a place like Julep, only simpler. It feels like a pushy Starbucks. Polish lasted a long time, good feeling did not.
Pros: Polish lasted forever
Cons: Everything else
This was my first time going to this nail salon. I had heard great things about it so was looking forward to it. Avoid it! Horrible customer service the manicure was the worst one I have received and the pedicure actually hurt my feet. Far from relaxing. That along with the rude front desk girl and rude management makes this a place to avoid.
We found that making the appointment was fast and convenient booking online. So after coming in for a mani/pedi with a friend our experience was less than pleasant . Sitting in the uncomfortable chairs and having to walk around other's services to even get to our seat was not the most enjoyable way to walk into a service. It was nice that waiting for you was a chocolate that had looked like it had been sitting there all day.... Gross no thanks. Also I was not so impressed with the time frame of my mani/ pedi the girl I had took 25 minutes to polish my toes, that is an expensive polish. I would have just booked a polish change and saved my self time and money. It also seemed like the people working were not happy to be there. Maybe all the hopla is just about a new place in the neighborhhod but there is a lot of other places to go that are worth the money... So don't waste your time and money!!!!!!
Pros: Easy to get in.
Cons: It is a glorified chop shop
I loved the U District location as a new mom and it is great so you can get your nails/waxing services & there is help to watch the little one. But, I have to say that I've gone to the downtown location now that I'm back to work and I don't think the price is worth the services. They got rid of the express services (ie the mid to low price range and now you have to pay almost $50 dollars to get any pedicure with nail polish. That is way too much considering that is only 45 minutes and they are speeding through the service.
I know the owner was trying to have a place for the girls to gather but I can't afford to come here with my girlfriends or even really treat them for a pedicure. It is just too much. I liked the polish, but the services aren't worth it.
Pros: Polish, Mommy Mondays
Cons: Prices, speed at which services are done, chairs
I had the signature maincure and pedicure today. My nail artist, Erin was wonderful. However, I could not get past how loud it was in the salon. When I go for a manicure & pedicure, I want to relax and have quiet. Artists and clients were yapping away, and then the beginning of S*x and The City theme came on. While I love SATC, I wasn't looking to be forced to watch/listen to it. Erin gave a great, firm massage, and shaped my nails beautifully. For the price, the hand + foot revitalizer at Gene Juarez is more my style. This place would be perfect for groups - bridesmaids, birthdays, etc.
Pros: Friendly, Great Decor
Cons: Too loud
Great new nail salon. So fun to go with your girlfriends- perfect for a girls night out- you can all sit together, all the furniture is on wheels! Attention to detail means organic products and very safe sterilization, thank you!! Great salon, totally worth it!
went to julep by myself for a few services. i think its strength lies in the venue. it does seem like a great place to gather the gals. however for the solo customer, it is VERY pricey for a decent but average mani pedi. unfortunately i paid for the spa mani pedi which by definition should be well above average. it also took 2 hours to do the spa mani pedi and most of the time was spent on actually painting the nails. not the filing, the cuticle gardening, the buffing or the massage, but the actual painting of the nails. the massage portion was just over 8 minutes total of the entire 2 hours, or about 2 minutes per limb. for the gal on the go, 2 hours is a long time to sit for a paint job. i also had my eyebrows done and had a terrible skin reaction to either their wax or products which has never happened before, but hey, that could just be bad luck.
Pros: nice venue
Cons: average service for high price!
The staff is friendly and it has a great atmosphere/decor. I especially appreciate their triple sterilization methods - you also go home with your manicure supplies and they donate $1 to charity when you bring it back next time to use. I really wish the chairs were more comfortable and had headrests. Otherwise, I love how the chairs can all move around for groups to sit together.
Pros: Triple sterilization methods, fun atmosphere
Cons: Chairs are uncomfortable
As soon as I entered the establishment, I was greeted by the delightful staff at Julep! I did not have to wait in the lobby like at other spas as I was seated immediately. I had read about the decor at Julep and I absolutely loved it in person! It is so warm and cozy in there! My experience was perfect -- the water was refreshing, the music was relaxing and yet, upbeat at times and the chocolate I was given met the spot. My service was excellent! I have never had such a wonderful massage for a $48 pedicure -- thank you Lisa!! My toes still look fabulous after 2 weeks! I will be recommending Lisa to all my girlfriends! Thank you Julep for a wonderful start to my Wednesday!
Pros: Good Music -- Good Atmosphere
I am a pedicure-a-holic, and this place was really fun! From the citris-mint water to watching chick flicks on the bigscreen, I enjoyed my experience here. Being a new business, they have some minor kinks to work out (dvd wasn't working at first, computer glitch when we were checking out) but overall it was a 10; it's for sure a place meant for hanging with girlfriends and relaxing--I could use my cell phone without getting dirty looks from people, and the front desk staff wasn't rude like most places. There was a bridal shower/party there with us, and they were having a great time--they brought food and champagne,too--so the next time I have a party, I'm having it there. Plus, the pedicure (massage especially) was really thorough and pretty when she was done. Definitely worth checking out!
I recommend Julep because they are clean. I like the way their tools are sterilized and how they give you your file and nail brush. There aren't very many places that are clean and this is one of them so check them out. This place is also really good for large groups. Everyone can sit together - the furniture can be moved around. The only thing that I would say is a negative is that when I got my pedicure, the nail tech didn't really clean under my nails. My polish chipped after a week and a half (it usually stays on for 3 weeks). I love their lotion though!
Cons: a little pricey
I know this place is all about nails, but I drove around looking for it when I read the reviews saying "clean," "sanitary," etc. May (?) did an excellent, thorough job - it was the longest wax I've ever had, but I am baby-smooth and happy with the results.
The waxing room isn't very Zen - it's a little cramped and looks more like a doctor's office - but it is super clean, which is the bottom line. They open a sterile package of tweezers and scissors instead of using the "community" tweezers - shudder - and don't double-dip into the wax. Maybe I sound like a germophobe, but it's a Brazilian! It's a whole 'nother level of germ, people.
My only regret is that I didn't get a mani/pedi on the way out. It's in this comfy, happy space, which looks like a better-designed version of a Tully's (or Starbucks?). There were many groups of friends, and it looked like a good time. Maybe I'll bring a girlfriend back for SATC night...
Pros: Extremely clean, friendly, beautiful mani-pedi area, can bring your own iPod!
Cons: Smallish waxing room? Otherwise, it was perfect...
I went there because they had a 100 free manicures when they first opened and I thought it was a really cute concept. It's a fun idea to sit with friends but I went by myself so I felt really stupid sitting next to the sink by myself since they were trying to squeeze as many people in as possible. Also the chairs didn't look very comfortable for the people getting pedicures. Everyone was nice but seemed to be trying way too hard - could be a new business thing or that they are trying to be the next Starbucks since the owners used to be an executive there. It was nice getting the free service but would go somewhere else to actually spend money because the services aren't cheap and the place isn't exactly luxurious. Also, you might want to bring your own nail polish their colors were limited and not very cool.
Pros: Cute idea
Cons: Pricey for what you get
What a wonderful place. Thank you Jane & friends for creating a place for us.
We needed this in Seattle. Not only was the front staff professional & nice,
my appointment was on time and my nails look better then they have in years.
Your products are fabulous & I look forward to my next service soon. I'll be telling
all my friends about your new place!!
Pros: Great seating configurations
Cons: a little pricey
They offer Thursday night girl's night where you can bring your own bottle of wine and watch episodes of Seks (The correct spelling is being blocked by CitySearch) in the City on the plasma TV, Monday night is mom's night where you can bring your kids and have them entertained by a never ending toy chest. Once you sit down you are wrapped in a fuzzy brown blanket and served mint water and mint chocolates. Then there's the people who work there: Kate is a doll at the desk, on the phone, and all around the salon. Marika and Anthony are nail wonders pampering and massaging your hands and feet. This place is a dream come true nail salon!
Pros: Bring your wine, hang out with friends, relax