Romio's Pizza & Pasta

★★☆☆☆
  • 10727 SE Carr Rd

    Renton, WA 98055

    Map & Directions
  • 425-204-6990

About Romio's Pizza & Pasta

Hours
Monday 11:00 AM - 9:30 PM Tuesday 11:00 AM - 9:30 PM Wednesday 11:00 AM - 9:30 PM Thursday 11:00 AM - 9:30 PM Friday 11:00 AM - 10:30 PM Saturday 11:00 AM - 10:30 PM Sunday 11:00 AM - 9:30 PM

Food

Food
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We had an early dinner here on Sunday, July 14/13. We had the restaurant all to ourselves after another couple left. The food was well portioned and good. We were not able to finish because we saved room for dessert. I had a restaurant.com certificate for $25 with the condition that a minimum $37.50 be spent (without taxes). We spent over the minimum and used our certificate along with cash and topped up with a cash tip. We left the restaurant to have one of the worker chase after us saying we were short on our bill!?

I indicated that there was plenty with tips. He said that they need to include 15% as gratuity if we used the certificate. It was a condition of management. This was not on the certificate itself. He asked for another $2.00 -- are you SERIOUS?? Automatic gratuity is applied normally on large parties.... there was only the 2 of us. I dugged out $2 to give to him and he then proceeded to say he needed another $0.41 --- REALLY?? In hindsight, I wish we just ignored him and drove off. It is not part of the terms and conditions of the certificate. It was a decision made by "management" whose name was Reema -- SHAME ON MANAGEMENT!

We will NOT be coming back nor would we ever recommend you. Your desserts were basically Superstore frozen cakes that you already have a significant mark-up on. You do not go chasing your customers into the parking lot (who would have been repeat customers) for an extra $2.41 gratuity!

1
★☆☆☆☆

We had an early dinner here on Sunday, July 14/13. We had the restaurant all to ourselves after another couple left. The food was well portioned and good. We were not able to finish because we saved room for dessert. I had a restaurant.com certificate for $25 with the condition that a minimum $37.50 be spent (without taxes). We spent over the minimum and used our certificate along with cash and topped up with a cash tip. We left the restaurant to have one of the worker chase after us saying we were short on our bill!?

I indicated that there was plenty with tips. He said that they need to include 15% as gratuity if we used the certificate. It was a condition of management. This was not on the certificate itself. He asked for another $2.00 -- are you SERIOUS?? Automatic gratuity is applied normally on large parties.... there was only the 2 of us. I dugged out $2 to give to him and he then proceeded to say he needed another $0.41 --- REALLY?? In hindsight, I wish we just ignored him and drove off. It is not part of the terms and conditions of the certificate. It was a decision made by "management" whose name was Reema -- SHAME ON MANAGEMENT!

We will NOT be coming back nor would we ever recommend you. Your desserts were basically Superstore frozen cakes that you already have a significant mark-up on. You do not go chasing your customers into the parking lot (who would have been repeat customers) for an extra $2.41 gratuity!

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I'm a big fan of Romio's. For entrees, I really enjoy the chicken parmesan. Their pizza selection is diverse and I have enjoyed each one that I have tried, but I always go back to pepperoni (who doesn't love pepperoni, right?) The house salad is excellent as well. It's not a fancy place, but the food is great, the wait staff is always attentive. Worth checking out if you haven't been there.

4
★★★★☆

I'm a big fan of Romio's. For entrees, I really enjoy the chicken parmesan. Their pizza selection is diverse and I have enjoyed each one that I have tried, but I always go back to pepperoni (who doesn't love pepperoni, right?) The house salad is excellent as well. It's not a fancy place, but the food is great, the wait staff is always attentive. Worth checking out if you haven't been there.

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I ordered 2 pizzas for us on Saturday evening. It was delivered at 10:00 pm. One of the pizzas was wrong - it had pepperoni and mushrooms on it. My sisters are HIGHLY allergic to mushrooms and I had ordered the canadian bacon and pineapple for them. I tried to call to let them know the mistake - 4 times. No one answered and it went to some type of answering system so I assumed they were closed. I called today to report the mistake and was told I was lying/was abusing the system for a free pizza. That I hadn't called on Saturday night - they are opened until 11 and they don't have an answering system. I couldn't believe this was the response I was receiving over a pizza. I told Reema who was the person telling me I was wrong that she was being rude/accusing me of lying. She told me I was rude. This was the first time we ordered from Romios in Renton and I will NEVER use them again! I love Romios (ordered from Lake City and East Lake
MANY times) but I'd rather order from any other competitior than the Renton establishment!

1
★☆☆☆☆

I ordered 2 pizzas for us on Saturday evening. It was delivered at 10:00 pm. One of the pizzas was wrong - it had pepperoni and mushrooms on it. My sisters are HIGHLY allergic to mushrooms and I had ordered the canadian bacon and pineapple for them. I tried to call to let them know the mistake - 4 times. No one answered and it went to some type of answering system so I assumed they were closed. I called today to report the mistake and was told I was lying/was abusing the system for a free pizza. That I hadn't called on Saturday night - they are opened until 11 and they don't have an answering system. I couldn't believe this was the response I was receiving over a pizza. I told Reema who was the person telling me I was wrong that she was being rude/accusing me of lying. She told me I was rude. This was the first time we ordered from Romios in Renton and I will NEVER use them again! I love Romios (ordered from Lake City and East Lake
MANY times) but I'd rather order from any other competitior than the Renton establishment!

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Romio's Pizza & Pasta is our favorite place for family dinners on the weekends. We have our favorite waitress and she remembers us every time we come. The food is great, especially the Penne Chicken Pesto Pasta and the garlic bread! And the price is reasonable too!

5
★★★★★

Romio's Pizza & Pasta is our favorite place for family dinners on the weekends. We have our favorite waitress and she remembers us every time we come. The food is great, especially the Penne Chicken Pesto Pasta and the garlic bread! And the price is reasonable too!

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Pizza, pasta and salad. You can't go wrong with this Pizzeria. Best italian food in Renton. Lots of choices on pizza and pasta. The staff is very helpful with making selections if you are unsure.

4
★★★★☆

Pizza, pasta and salad. You can't go wrong with this Pizzeria. Best italian food in Renton. Lots of choices on pizza and pasta. The staff is very helpful with making selections if you are unsure.

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The service is horrible every single time I go to this location... it takes forever to receive your food and be serviced. It's always dead but the waitress still fails to acknowledge your existence, even as the only customer in the store it takes twenty minutes to get your drink refilled. The food is good, but I would not recommend this place to anyone who is in a hurry.

2
★★☆☆☆

The service is horrible every single time I go to this location... it takes forever to receive your food and be serviced. It's always dead but the waitress still fails to acknowledge your existence, even as the only customer in the store it takes twenty minutes to get your drink refilled. The food is good, but I would not recommend this place to anyone who is in a hurry.

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At our house monday in pizza night. We has used Romio's once before and it was ok. They were 45 minutes late. The driver got lost ( no one has ever had a problem finding our home. ) we had kids to get to bed they offered us 10$ off at this point we were so hungry we just dealt with it. When we called back weeks later it was like pulling teeth to get them to honor the 10$ and then when they asked for the security code on the back of our credit card we said no ( It was a new policy ) the girl was rude( claimed to be an assistant manger) We asked that they cancel our order. They said no problem . they ran the card anyway without the code. the food is ok . but i refuse to spend my money w/ people who are rude and act like I am doing them a favor by ordering from them NEVER again.

1
★☆☆☆☆

At our house monday in pizza night. We has used Romio's once before and it was ok. They were 45 minutes late. The driver got lost ( no one has ever had a problem finding our home. ) we had kids to get to bed they offered us 10$ off at this point we were so hungry we just dealt with it. When we called back weeks later it was like pulling teeth to get them to honor the 10$ and then when they asked for the security code on the back of our credit card we said no ( It was a new policy ) the girl was rude( claimed to be an assistant manger) We asked that they cancel our order. They said no problem . they ran the card anyway without the code. the food is ok . but i refuse to spend my money w/ people who are rude and act like I am doing them a favor by ordering from them NEVER again.

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1 out of 1 people found this review helpful.

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I have been to other Romio's in the area and been happy (mostly the old one on Lake City Way). However, the restaurant in Renton is a major letdown. My husband is blind and has a service dog. By federal and state law the dog is allowed to go into any place that is open to the public. The first time we went there, the waitress tried to tell us we couldn't bring the dog in. We told her by law we could he's a service dog. She relented. The second time we went there a different waitress told us we couldn't bring the dog in. We tried to explain and she called over her manager. We tried to explain to him and he told us we could tie him up outside. As is our right, we told them we would call Renton Police to handle our dispute. We then waited outside the restaurant for the police to arrive. While waiting, the manager came out and told us he had called the owner who said it was alright if we came in.

1
★☆☆☆☆

I have been to other Romio's in the area and been happy (mostly the old one on Lake City Way). However, the restaurant in Renton is a major letdown. My husband is blind and has a service dog. By federal and state law the dog is allowed to go into any place that is open to the public. The first time we went there, the waitress tried to tell us we couldn't bring the dog in. We told her by law we could he's a service dog. She relented. The second time we went there a different waitress told us we couldn't bring the dog in. We tried to explain and she called over her manager. We tried to explain to him and he told us we could tie him up outside. As is our right, we told them we would call Renton Police to handle our dispute. We then waited outside the restaurant for the police to arrive. While waiting, the manager came out and told us he had called the owner who said it was alright if we came in.

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1 out of 1 people found this review helpful.

 

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