American Family Insurance - Dana Hollenbeck

★★★☆☆
47.9092 -122.228
Map and Directions to American Family Insurance - Dana Hollenbeck

425-261-2886

305 Se Everett Mall Way

Everett, WA

98208

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3.0 3
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Dana was very nice, and I found, very knowledgeable. We discussed my specific needs, and then the options that were available to me. I received not only specific recommendations, but also was advised of the cons of certain types of policies and companies.

4
★★★★☆

Dana was very nice, and I found, very knowledgeable. We discussed my specific needs, and then the options that were available to me. I received not only specific recommendations, but also was advised of the cons of certain types of policies and companies.

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OK - First: If someone is going to write a review, maybe they should learn to spell. Second: mistakes happen. Third: it is YOUR job as a consumer to check the work of an agent; YOU are to read your policy and make sure the coverages are adequate.

I am an insurance agent, so I am a very picky client. I will be honest; I went to American Family for the price. They are SO much less than the company I was with prior.

Back in 2009, i had an accident that was not my fault; an uninsured driver took a left in front of me. I was told by others "watch out! Uninsured Motorist claims are the WORST! This will be a true test of your insurance company". Well, I will tell you that I was more than pleased with the result. The body shop they sent me to was increadible; I got a ride to the shop, dropped off my vehicle & walked through a door, got my rental car & was gone; not even an hours time!! Every single bill was paid on time & they were patient in allowing me time to get after care.

Every time I have ever called Dana's agency, they have been warm and welcoming; Dana had his staff are very knowledgable & make sure my coverages are adequate.

When it comes to a company wanting you to have good credit to open one of their stores, every business operates this way; if they didn't, they would go broke. Bad credit doesn't mean you are a crook; it just often means that you struggle to manage your money....

5
★★★★★

OK - First: If someone is going to write a review, maybe they should learn to spell. Second: mistakes happen. Third: it is YOUR job as a consumer to check the work of an agent; YOU are to read your policy and make sure the coverages are adequate.

I am an insurance agent, so I am a very picky client. I will be honest; I went to American Family for the price. They are SO much less than the company I was with prior.

Back in 2009, i had an accident that was not my fault; an uninsured driver took a left in front of me. I was told by others "watch out! Uninsured Motorist claims are the WORST! This will be a true test of your insurance company". Well, I will tell you that I was more than pleased with the result. The body shop they sent me to was increadible; I got a ride to the shop, dropped off my vehicle & walked through a door, got my rental car & was gone; not even an hours time!! Every single bill was paid on time & they were patient in allowing me time to get after care.

Every time I have ever called Dana's agency, they have been warm and welcoming; Dana had his staff are very knowledgable & make sure my coverages are adequate.

When it comes to a company wanting you to have good credit to open one of their stores, every business operates this way; if they didn't, they would go broke. Bad credit doesn't mean you are a crook; it just often means that you struggle to manage your money....

Pros: Quick response & very knowledgeable staff

Cons: None

.

Hi we have had nothing but problems with this dude and his agency.They had an accident on our DOL for three years raising are premium outrageously accidently they say.Recently are big family car got totaled out being hit by a big dump truck and a city bus.The adjustor was very rude and said we are not going too look at the suburban ,Because we show you don't have comp or collision.We said that is a lie because both vehicles are being financed ,That is a must.Needless to say that was a mistake too on this agents part.They have like absolutely no communication at all ,I have tryed to open my own agency up with them and cater to the (GLBT ) communities ,They now have this thing for you to open your own agency you have to have A1 credit,Because they automatically feel if you have bad credit you are a theif,Everyone needs to write to the president of (AM FAM INSURANCE).

1
★☆☆☆☆

Hi we have had nothing but problems with this dude and his agency.They had an accident on our DOL for three years raising are premium outrageously accidently they say.Recently are big family car got totaled out being hit by a big dump truck and a city bus.The adjustor was very rude and said we are not going too look at the suburban ,Because we show you don't have comp or collision.We said that is a lie because both vehicles are being financed ,That is a must.Needless to say that was a mistake too on this agents part.They have like absolutely no communication at all ,I have tryed to open my own agency up with them and cater to the (GLBT ) communities ,They now have this thing for you to open your own agency you have to have A1 credit,Because they automatically feel if you have bad credit you are a theif,Everyone needs to write to the president of (AM FAM INSURANCE).

Pros: None

Cons: Everything

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