Lenscrafters - Northgate Mall

206-462-3315

401 Ne Northgate Way Suite 530 Seattle, WA 98125

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Message from Lenscrafters - Northgate Mall

We do more than craft lenses. We help thousands of people everyday take care of their eyes with eye glasses, frames, contact lenses, and accessories. We provide a convenient way to purchase designer frames and sunglasses, order contacts or get advice on what glasses frames fit your face best; offering discount glasses and frames to fit your budget and your style. Perhaps helping someone find their new favorite designer frames, or adjusting the prescription in a set they already have. Whatever the need, LensCrafters is dedicated to providing the eye glasses, designer frames, discount lenses and general expertise you need to see life fully. It?s what we do. And we do it gladly. Because LensCrafters is the company that loves taking care of your eyes. See what you love. Love what you see. LensCrafters.

Latest reviews from Citysearch.

Expensive eye exams and HORRIBLE customer service!

Diamond Nurse 1 Lenscrafters - Northgate Mall

I regret getting my eye exam with lenscrafters at Northgate mall. Even though I have a full coverage medical insurance, I realized that their eye exam was very expensive. Their retail price for a six month supply of contact lens cost $100 while in other places like Costco only cost $30.00. I just found out the price difference today ;(

On top of that, their customer service was HORRIBLE! The two medical assistant or lab technician girls were very UNPROFESSIONAL! One of them was this short asian girl and a chubby white girl who kept laughing the whole time--both of them kind of like flirting with the men around them. This eye clinic was a JOKE! Please be professional around your customers and flirt all you want when customers are not in front of you.

I'm never going back to Lenscrafter after this experienced.

Posted 10/17/09

Horrible experience

klhc 1 Lenscrafters - Northgate Mall

I am still waiting for a pair of glasses that I ordered a couple of months ago. When I call they say it's the labs fault or "you have a difficult prescription" Apparently they had no trouble immediately charging my credit card the $600 when they promised me that I would have them in 7-10 days. Not once has anyone at lens crafters ever called me back. I always have to call multiple times even to get their latest justification. They obviously have some serious issues with customer service and they seem unable to deliver the glasses that I paid for. I want to warn others not to pay for glasses before actually getting them because this lens crafters cannot deliver.

Pros: None unless you like being robbed

Cons: They quickly take your money but don't deliver glasses

Posted 07/22/09